I attempted a WU transfer ($500) 2 days ago, as an initial deposit, and have received one rather vague email reply stating they couldn't "locate" the transfer (perhaps I entered the info incorrectly). I then (several hrs ago), initiated a "new" WU deposit via LockPoker, receiving a new receiver name, city, etc. I called WU and changed the details (using the same MTCN). Nonetheless, the transfer is still "pending approval" and the money in limbo (has not been picked up, nearing 2 days). Is there a way to speed this process/find out what exactly is going on? I've sent several informative emails over the last few days, but have heard almost nothing from the other end.
The associated email address is firstname.lastname@example.org