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04-25-2011 , 12:04 PM
Quote:
Originally Posted by hswang09
Hey guys, I just create a new account in lock poker.
But, after I click the deposit button and fill in Western union transfer I felt there is something wrong and go checking news on internet and saw your comment about lockpoker.
Therefore, I didn't go transfering that money.
Now, lockpoker keeping sending me emails every half hour!! That's right ,every half hour !!! It makes me feel much more weird!
By the way, I never apply for QuickTender/Use My Wallet under my email. I don't know what's going on with "In a hope to help we attempted to generate a new QuickTender/Use My Wallet invite for you, but an account already exists under your email. "

The email is as followed:
Hello there,

We see that are having trouble depositing and would like to offer you another alternative. In a hope to help we attempted to generate a new QuickTender/Use My Wallet invite for you, but an account already exists under your email.

Please log in to your Quicktender account here, https://www.quicktender.com/login.aspx
or retrieve your account info by visiting this link, https://www.quicktender.com/PasswordRecovery.aspx

We also have a separate Cashier in our Casino and you are welcome to try to deposit via your Visa/MasterCard there, then transfer the funds to your Poker account. Below are step by step directions for you:

1. Click the Casino Tab in your Poker Client. The Casino will launch in a new browser.
2. Click on the deposit tab on the top navigation bar in the casino lobby. Then an overlay will come up. Click on DEPOSIT NOW.
3. Select the Express Payment option in the Deposit page to deposit via Visa.
4. Once approved. Go back to the Casino Lobby and click the Transfer tab to transfer the funds to your Poker account.

NOTE : If you qualify, you will STILL receive the 200% bonus but it has to be manually applied to please send an email and we will apply the bonus for you ASAP.

All our best,

Penelope

Lock Support
+1 - it's super annoying. The difference with me is that I successfully deposited money online via Credit Card, so it shouldn't apply to me. I've asked them repeatedly to stop sending that message.
04-25-2011 , 01:11 PM
Quote:
Originally Posted by verneer
I'm still not clear on this. TheNuts, in their GotM has the following T&C:

4. Players participating in this promotion are not eligible for a first deposit bonus.

Is that true? If you signed up for the iPad2, are you not able to clear the $1,200 bonus?

Also, what are the fees of cashing out via Check?
Just contacted support with the following question:

If I qualify and clear the iPad2 bonus, am I no longer eligible for the $1,200 first time bonus?


And got the following answer:

Hi there,

You sure are :-)

Thanks
Best,

Penelope


So that should settle that issue. You can get both.
04-25-2011 , 01:41 PM
Verneer, I believe you have to deposit again after completing the iPad promotion to get the other bonus.
04-25-2011 , 02:02 PM
To rizen or anyone else with experience playing on Lock, is there a way to check when RB is deposited into your account every day? I know there are ledger and account history options on the player admin page as well as rakeback reports, but I have yet to find any option that allows you to actually see when RB was deposited to your account.

This may be nitpicking, but FTP would always show transfer histories and rakeback payments were explicitly listed.

Thanks
04-25-2011 , 02:06 PM
Are there any prepaid visas or anything of the like that can be used to deposit?
04-25-2011 , 03:34 PM
Someone asked this earlier in the thread but it hasnt been answered. Does a Holdem Manager Hud work on Lock Poker? If so, what setting should I change in HEM to start seeing my HUD on the tables after one hand.
04-25-2011 , 03:38 PM
I apologize if this was already answered, but I can not seem to find anywhere that it says how long a player has to clear their 200% up to $1200 bonus? 30, 60, or 90 days??
04-25-2011 , 03:40 PM
Quote:
Originally Posted by Brilliant27
Someone asked this earlier in the thread but it hasnt been answered. Does a Holdem Manager Hud work on Lock Poker? If so, what setting should I change in HEM to start seeing my HUD on the tables after one hand.
It does. Once you set everything up (i.e. - hands are importing), you have to use Table Finder.
04-25-2011 , 03:42 PM
Quote:
Originally Posted by Brilliant27
Someone asked this earlier in the thread but it hasnt been answered. Does a Holdem Manager Hud work on Lock Poker? If so, what setting should I change in HEM to start seeing my HUD on the tables after one hand.
I have not tried it, but others have said that HEM HUD does work on Lock. As for getting it to work, you might wanna ask in the HEM forums for a good answer to that. You probably just have to change a couple of settings.
04-25-2011 , 04:53 PM
Cool, thanks for the advice verneer and nutbar. I had my hud come up while playing a husng, but it only showed in the lobby lol, it wouldnt display over the table, and the hands would update, the bbs would update, but no other stats would update. I'm gonna go post in the software forum to see if they have any advice on how to get my hud working properly (fwiw i used to play on stars and full tilt and the hud would work and display right on the table and insta update after each hand)
04-25-2011 , 04:59 PM
Will the Ipads be shipped worldwide (Germany in my case)?
04-25-2011 , 05:45 PM
Quote:
Originally Posted by Rob1107
To rizen or anyone else with experience playing on Lock, is there a way to check when RB is deposited into your account every day? I know there are ledger and account history options on the player admin page as well as rakeback reports, but I have yet to find any option that allows you to actually see when RB was deposited to your account.

This may be nitpicking, but FTP would always show transfer histories and rakeback payments were explicitly listed.

Thanks
It does show in your 'history' in your cashier. It is just listed as 'adjustment' and not rakeback or something else. You can also click the 'player admin' button in the main lobby and there is a button along the side navigation called 'rakeback report' that gives 120 days history on your rakeback. You can also access it in the player dashboard (http://admin.lockpoker.com) and there is a 'reports' section where 'Lockback' is listed and it will show a daily report. there are all kinds of other stats you can look at in there, as well as sharkscope integration and some other tools.

There are a lot of places to see it, it's just a different navigation method than FTP. I think once you know how to use it that it is better since there is so much more information available.

-Rizen
04-25-2011 , 05:48 PM
I will talk to them about this. We created an automated script to help people who had failed deposits and cut down on support time dedicated to these requests since it is such a common issue. Obviously it was never intended to spam or annoy people. I'll talk to them about fixing the script ASAP.

-Rizen

by way of edit: this should be resolved now, if anyone has any continuing issues with it please bring it my attention.

Quote:
Originally Posted by hswang09
Hey guys, I just create a new account in lock poker.
But, after I click the deposit button and fill in Western union transfer I felt there is something wrong and go checking news on internet and saw your comment about lockpoker.
Therefore, I didn't go transfering that money.
Now, lockpoker keeping sending me emails every half hour!! That's right ,every half hour !!! It makes me feel much more weird!
By the way, I never apply for QuickTender/Use My Wallet under my email. I don't know what's going on with "In a hope to help we attempted to generate a new QuickTender/Use My Wallet invite for you, but an account already exists under your email. "

The email is as followed:
Hello there,

We see that are having trouble depositing and would like to offer you another alternative. In a hope to help we attempted to generate a new QuickTender/Use My Wallet invite for you, but an account already exists under your email.

Please log in to your Quicktender account here, https://www.quicktender.com/login.aspx
or retrieve your account info by visiting this link, https://www.quicktender.com/PasswordRecovery.aspx

We also have a separate Cashier in our Casino and you are welcome to try to deposit via your Visa/MasterCard there, then transfer the funds to your Poker account. Below are step by step directions for you:

1. Click the Casino Tab in your Poker Client. The Casino will launch in a new browser.
2. Click on the deposit tab on the top navigation bar in the casino lobby. Then an overlay will come up. Click on DEPOSIT NOW.
3. Select the Express Payment option in the Deposit page to deposit via Visa.
4. Once approved. Go back to the Casino Lobby and click the Transfer tab to transfer the funds to your Poker account.

NOTE : If you qualify, you will STILL receive the 200% bonus but it has to be manually applied to please send an email and we will apply the bonus for you ASAP.

All our best,

Penelope

Lock Support

Last edited by Rizen; 04-25-2011 at 06:12 PM.
04-25-2011 , 06:39 PM
Quote:
Originally Posted by Rizen
It does show in your 'history' in your cashier. It is just listed as 'adjustment' and not rakeback or something else. You can also click the 'player admin' button in the main lobby and there is a button along the side navigation called 'rakeback report' that gives 120 days history on your rakeback. You can also access it in the player dashboard (http://admin.lockpoker.com) and there is a 'reports' section where 'Lockback' is listed and it will show a daily report. there are all kinds of other stats you can look at in there, as well as sharkscope integration and some other tools.

There are a lot of places to see it, it's just a different navigation method than FTP. I think once you know how to use it that it is better since there is so much more information available.

-Rizen
Thanks for the quick response Rizen.
04-25-2011 , 07:31 PM
My visa didn't work for depositing so I used western union and did it online and got my money in a few minutes.

Granted, it's harder to find tables on lock, and I don't like how the majority of open 100NL tables are bad beat tables. But I've been playing 50NL 6max and there's all these players that are so much softer than on the other sites.

After 2500 hands I'm already at 7.5% of the way to the ipad promo and it'll get cleared once my finals are over ^^
04-25-2011 , 08:13 PM
Quote:
Originally Posted by stormblower
Verneer, I believe you have to deposit again after completing the iPad promotion to get the other bonus.
can someone please answer if this is true?
04-25-2011 , 08:25 PM
Quote:
Originally Posted by Horribleplay702
can someone please answer if this is true?
Yes, the poker room manager confirmed this.
04-25-2011 , 08:56 PM
Rizen

Just saw PTR is going to add the Merge network; anything the sites (lock, carbon, etc)can do to block them?
04-25-2011 , 08:59 PM
Quote:
Originally Posted by shaggyIBC
Yes, the poker room manager confirmed this.
so can i just skip the ipad2 promotion and get the 1200 bonus instead? I don't feel like making 2 deposits.
04-25-2011 , 09:02 PM
Quote:
Originally Posted by Horribleplay702
so can i just skip the ipad2 promotion and get the 1200 bonus instead? I don't feel like making 2 deposits.
+1. Is there an option for this? And how are you able to if you sign up through TheNuts.com?
04-25-2011 , 10:02 PM
Quote:
Originally Posted by gss999
I've sent Lock Poker two messages so far about depositing money. You'd think they would want to solve my problem so that I could deposit money but it's been like 3 days and I haven't heard anything from them. What's the deal.
when you sign up then send you an email telling you about your account. Just reply to that email and you should be good. I replied to it and they responded within 15min
04-25-2011 , 11:11 PM
Obviously there is risk involved with depositing on poker sites. Especially now.

What is Lock Poker doing that is different from the top 3 sites? PS/FT/UB were bigger targets, but is Merge/Lock using the same deposit/cash out practices that they were?

After black Friday, what makes Lock Poker confident that they will not be shut down? Why should players feel comfortable keeping money on there, when even the top 3 sites were vulnerable to having players funds frozen?
04-25-2011 , 11:18 PM
Anyone had any luck depositing with the international prepaid Visa cards? I bought one to get on FTP, but don't want to drop cash on such a card if it's not going to work on Lock... Anyone ever hear of people successfully getting money on via a Paypal account? Maybe by trading?
04-25-2011 , 11:45 PM
Quote:
Originally Posted by hatsoff2u
Obviously there is risk involved with depositing on poker sites. Especially now.

What is Lock Poker doing that is different from the top 3 sites? PS/FT/UB were bigger targets, but is Merge/Lock using the same deposit/cash out practices that they were?

After black Friday, what makes Lock Poker confident that they will not be shut down? Why should players feel comfortable keeping money on there, when even the top 3 sites were vulnerable to having players funds frozen?
This is an especially important question considering Merge traffic has increased 61% since Black Friday, and if anyone were next to be shut down in the eyes of the DOJ, it'd probably be they.

I'd just want to know I'd get my money back eventually, as seems to be the case with FTP/Stars.

M
04-26-2011 , 02:03 AM
Deposited tonight on Lock using WU online. Whole process took about 15 mins from start to money in account. So far so good.

      
m