I think most of the other people have pretty well covered everything else, so I'm not going to go line for line unless you're unhappy with any of the answers.
On #3, the facebook account isn't ours but belongs to an affiliate I believe. I don't believe we actually manage a facebook page. If you get me the location of the page though I can look into it and make sure whoever is running it isn't censoring it or running it improperly. I've NEVER been asked to censor anything here on this forum nor have I, and I have a hard time imagining that they'd heavily censor the facebook page as well.
I think the rest was pretty well covered. I'm sorry you feel that some of the things are shady/ghetto. The casino deposit option as well as the casino cash out options are things we put in place to help our customers get money on and off the site easier, but if you do everything through the poker side you never interact with the casino or JDB services.
On the support issues if you're having issues please let me know the specifics as well as your lock username/e-mail via either PM or e-mail (firstname.lastname@example.org) and I'll follow up. Be sure you're checking your spam/junk folders as well please.
Originally Posted by MikeHeavy
I'M AN AMERICAN PLAYER WHO LOST ALL HIS MONEY ON 4/15 TO ULTIMATE BET. I HEARD THAT LOCK WAS STILL ACCEPTING US PLAYERS SO I GAVE IT A SHOT.
HERE IS MY TESTIMONIAL:
ALL THE REASONS WHY YOU SHOULD NOT
PLAY ON LOCK POKER:
1) DEPOSITING IS A HASSLE.
-If were smart, you would have deposited using pre-paid visa card. Note: You can't use the pre-paid card # straight out of the store. You have to register it then have it sent to you before you can use it to deposit. Once you have the card, you have to deposit on the Lock Casino side then transfer it over to the poker side of the client. Kinda ridiculous.
2) YOU HAVE TO GET VERIFIED
-And send in documents. Never needed to happen on UB, Poker Stars, or Full Tilt.
3) SUPPORT IS UNRELIABLE
-Have a question? Too bad. They'll respond to you if they feel like it. I went on the Lock facebook page to add some constructive criticism. My comment got deleted IMMEDIATELY. I wish email@example.com
was that quick.
-I'm currently waiting on my first payout. It's been 4 weeks. Yes I'm anxious and no it does not help that Lock support is the most garbage thing ever. Somebody in an earlier post said their checked bounced from Lock. Worried? I am.
5) SHADY AFFILIATES
-When I cashed out, I received an e-mail from JDB services saying my payout is to be approved. Just google JDB services. Tell me it isn't the most ghetto website ever.
I REALLY, REALLY, REALLY WANT TO BELIEVE THAT AMERICAN PLAYERS CAN STILL EARN MONEY DOING SOMETHING THAT THEY LOVE. BUT LOCK POKER IS RUINING MY HOPES. I WILL POST AGAIN IF I GET MY PAYOUT. HOPE THIS HELPS AND SAVES YOU SOME TIME, STRESS, AND ENERGY.