We have just posted a clarification to the transfer policy on our site: http://lockpoker.eu/news/

Here is the full text:

Lock Poker Clarifies P2P Transfer Withdrawal Policy
Curacao May 9th, 2013

Through a detailed investigation over the past few weeks the Lock security team uncovered a large group of persons that were abusing the P2P transfer policy and creating a large network of mule accounts to move and withdraw funds without any play at all taking place.

To deal with this situation a policy change was put into place to clear out the backlog of withdrawals by accounts with little to no play and increase the speed of withdrawals for players taking actual winnings.

Lock has introduced a new cash-out policy for transferred funds which requires a player to accumulate at least 15% in GGR on the funds received via P2P transfer before these funds are cashed-out. Put simply, for every $100 of transferred funds to be withdrawn, $15 of rake or fees will need to be accumulated beforehand.

The policy change was put in place explicitly to put an end to money laundering via Lock's player transfers. Players withdrawing winnings are not affected.

Lock will continue to process withdrawals and work to reduce all withdrawal delays over the coming weeks.

A large amount of mis-information has been spread recently on various poker news sites and forum postings about player funds being lost in recent banking scandals; none of this is true.

If the player money is all there, why do you care? If people could get there money off the site in the first place nobody would be selling or trading funds for less then %100.

Thank you Shane for changing this policy to something that makes sense. It took way longer to correct this issue than it should have...but ultimately it did get corrected so that's a good thing.

Please see that Lock ramps up their efforts to communicate more effectively and more frequently in this forum. I believe Mason with 2+2 has mentioned that a new Lock representative would be joining us here.

+100

Well this is a start..........

Its not really so much of a clarification as it is an entirely new policy though.

Shane, thanks for all of the information! It's great to see a level headed decision finally.

Nice. Not sure why it takes so long to develop such kind of rule, but finally a move in the right direction.

Reasonable playthrough req from my perspective.

Lock also said that people whos cashouts were cancelled were a part of this, would you like to continue defaming reputations or actually provide proof?

This policy is fair; in fact AFAIK it's fairly standard in the online poker industry.

When does Lock plan to address the other player concerns?

Is this another one of those 'technically correct' things where funds still may be lost, just not in recent banking scandals..?

thank you for being reasonable.

It's a good strategy. However, what about affiliates or people who stake other players, does this play through also apply? For example let's say I staked someone on Lock and he won $X and sent me this amount into my account which has no play on it. Do I need to start playing on Lock to get it out? If the answer is yes then it makes no sense since my horse would have "played through" the money on his own account before sending it.

P2P Policy is very acceptable imho. I wish security wouldn't have jumped the gun and a similar news post would have been published prior to the mass cancellations to make players aware of what was going to happen.

Much less heat and waves. I hope that Lock will make better use of their new news page in the future.

As long as it doesn't effect the transfers themselves - IE: me, acquiring Lock funds, playing, winning (of course), then trading to receive BoA or the like - seems fair. But it's only the first of many needed reforms on Lock to regain their image, in my estimation.

No its another good tactic. Its better for lock to come out with a plan to give some people a glimmer of hope. Remember they cannot pay their players so does any of this really matter?

LOL at anyone that thinks this is anything but the continued attempt to buy time. Perhaps even a few will see some of their money at some unacceptable time in the future. PT Barnum had it right. #cantseetheforestforthetrees

o boy

Why not just have this policy in place immediately instead of dragging your feet?

Probably because they didn't intend to have this policy until they got absolutely crushed for what they were dong.

How in the world does any of this transfer withdrawal policy matter when withdrawals don't work? This is why they are still operating?

The only exceptions ever made to the playthrough requirement are with a true staking account or affiliate earnings. Please contact your affiliate manager for more information.

Thank you for the clarification. But there is a white elephant in the room. I thought it had been determined that a new voice from Lock Poker would be posting policies and answering questions.

This was too important to wait for Joseph to come online and post, as soon as I was given it we got it live.

ok thx joseph oops I mean shane, your so sick