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Old 06-15-2012, 09:56 PM   #91
stranger
 
Join Date: Jun 2012
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Re: LOCK POKER BOUNCING CHECKS

My office has one woman who cuts 250-500 checks depending on the time of year, JUST ON FRIDAY! It is inexcusable. I doubt I will ever see my money. I just hope our governments breaks tradition, uses common sense, and regulates this disaster!
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Old 06-15-2012, 10:04 PM   #92
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Re: LOCK POKER BOUNCING CHECKS

Quote:
Originally Posted by ptwp330 View Post
That sucks they bounced, but I would never wait that long to cash a poker check with the current state of affairs. I always deposit the day I receive them or the next. With how often they seem to change accounts I wouldn't expect an almost month old check to clear.

I have dealt with numerous withdrawal issues before with Lock and unfortunately it isn't surprising they are still having issues.
Really. Some great advice, it is the one thing I will always do. The accounts of the "front" businesses get closed down often, so just get it asap. Also would recommend taking it to the bank that issued the check and cashing it, then depositing the cash into your own acct.
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Old 06-15-2012, 10:07 PM   #93
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Re: LOCK POKER BOUNCING CHECKS

Quote:
Originally Posted by ptwp330 View Post
That sucks they bounced, but I would never wait that long to cash a poker check with the current state of affairs. I always deposit the day I receive them or the next. With how often they seem to change accounts I wouldn't expect an almost month old check to clear.

I have dealt with numerous withdrawal issues before with Lock and unfortunately it isn't surprising they are still having issues.
Thanks for the tip, will def do this in the future. I was busy and just forgot about depositing them for a while.
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Old 06-15-2012, 10:40 PM   #94
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Re: LOCK POKER BOUNCING CHECKS

Quote:
Originally Posted by Low3453 View Post
My office has one woman who cuts 250-500 checks depending on the time of year, JUST ON FRIDAY! It is inexcusable. I doubt I will ever see my money. I just hope our governments breaks tradition, uses common sense, and regulates this disaster!
your office is a legitimate business, online poker is not
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Old 06-16-2012, 05:14 AM   #95
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Re: LOCK POKER BOUNCING CHECKS

Quote:
Originally Posted by Low3453 View Post
My office has one woman who cuts 250-500 checks depending on the time of year, JUST ON FRIDAY! It is inexcusable. I doubt I will ever see my money. I just hope our governments breaks tradition, uses common sense, and regulates this disaster!
As much as we would love to send you checks directly from us UIGEA means we cannot do this, so we can't just have someone cutting all the checks and mailing them out to you.
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Old 06-16-2012, 06:24 AM   #96
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Re: LOCK POKER BOUNCING CHECKS

Maybe if you politely ask Shane and maybe bake him some cookies or knit him a sweater he'll put you at the top of the list.
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Old 06-16-2012, 11:08 AM   #97
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Quote:
Originally Posted by rwvander View Post
Good news everyone! Shane just contacted me and said that these bad checks are being replaced, and should arrive within two weeks.

Will keep you all updated. Anyone having problems with lock should just be patient, as hard as it may seem.

Didn't he already tell everyone that right here on the forums multiple times? Your exciting news here is kind of weird since it is repeating exactly what he said in the forum....including to you.
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Old 06-16-2012, 12:53 PM   #98
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Re: LOCK POKER BOUNCING CHECKS

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Originally Posted by MicroBob View Post
Didn't he already tell everyone that right here on the forums multiple times? Your exciting news here is kind of weird since it is repeating exactly what he said in the forum....including to you.
He said he looked into it for me and confirmed that both two checks were coming out in a pm. Excited because it was the first news delivered directly towards me, instead of a generic response. Sorry for my enthusiasm, trying to stay positive and this is the best news I've have on the issue. Will let you know what happens, appreciate your concern however.
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Old 06-16-2012, 08:33 PM   #99
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Re: LOCK POKER BOUNCING CHECKS

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Originally Posted by imjustshane View Post
As much as we would love to send you checks directly from us UIGEA means we cannot do this, so we can't just have someone cutting all the checks and mailing them out to you.
Wouldn't you say 40 days should be sufficient? Maybe you should alert players to this issue before you take their deposit. You found a way to process and take my money within a week (+\- 2 days).
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Old 06-16-2012, 08:46 PM   #100
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Re: LOCK POKER BOUNCING CHECKS

Quote:
Originally Posted by Low3453 View Post
Wouldn't you say 40 days should be sufficient? Maybe you should alert players to this issue before you take their deposit. You found a way to process and take my money within a week (+\- 2 days).
Its been well inside 40 days when we weren't moving networks.

Everything will be running much smoother now and we will be back to our previous fast cashouts.
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Old 06-16-2012, 09:09 PM   #101
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Re: LOCK POKER BOUNCING CHECKS

Shane - if you scroll back a page or two I offered a suggestion for your customer service team. You guys should really consider it.
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Old 06-17-2012, 03:55 AM   #102
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Re: LOCK POKER BOUNCING CHECKS

I hope we all get these checks soon. If I receive one I'll post also
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Old 06-17-2012, 12:00 PM   #103
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Re: LOCK POKER BOUNCING CHECKS

Shane, the speed of the checks is one issue. The fact that they are bouncing is concerning also. Are you seriously saying that the switch in networks results in the checks bouncing? Including the checks that bounced before the network switch?

Can you please clarify this? How does switiching networks make a check bounce? Why was there no information provided that checks would be slower and would be bouncing during the network switch?
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Old 06-17-2012, 12:58 PM   #104
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Re: LOCK POKER BOUNCING CHECKS

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Originally Posted by imjustshane View Post
Its been well inside 40 days when we weren't moving networks.

Everything will be running much smoother now and we will be back to our previous fast cashouts.
If this was the problem then why do all the emails I posted previously in this thread not mention any sort of a problem just that I can expect it in X number of business days which has come and gone.

How does it relate to others who have received checks that bounced? Things just aren't adding up, I am certain time will show there is much more to this than a network change.
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Old 06-17-2012, 01:01 PM   #105
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Re: LOCK POKER BOUNCING CHECKS

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Originally Posted by Low3453 View Post
If this was the problem then why do all the emails I posted previously in this thread not mention any sort of a problem just that I can expect it in X number of business days which has come and gone.

How does it relate to others who have received checks that bounced? Things just aren't adding up, I am certain time will show there is much more to this than a network change.
Even without the time you "need" to take away for your network change the money would have been here by now according to the time line that support emailed to me.
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