I'm in the same boat. If I dont either receive my money in my bank account by the end of this week or get it back in my poker account I will be extremely irritated. And will consider taking all my money off lock only because of how poor the support has been throughout this bank transfer ordeal.

No real support from lock at all just generic responses that they are receiving from their superiors. Which is giving them incorrect information and dates. Also, they only respond to 1/5 e-mails and I haven't even sent that many. The reason they are getting overflown with e-mails is because of how poor their support is to begin with.

If lock gives a real timeframe of 2-3 weeks that's fine. Dont just give 2-3 days at the start and then give 5 different dates after that which were all inaccurate in some cases. It's pretty obvious that none of support are reading any of our e-mails that suggest improvement because they aren't making any changes to make their support more responsive and accurate.

I also received like 3 e-mails saying that they let their cashier manager know about my case and that the manager would contact me to let me know the status of my withdrawal. Have not heard 1 word from their "cashier manager". I think I got that email about 2 or 3 weeks ago.

To anyone even thinking of withdrawing via the bank transfer option I would highly recommend they stay away. It seems that the checks and WU are going much more quickly which must be nice. Lesson learned on trying a new option that has no history of working.

I got a max check that was just processed yesterday as well 2/20. Will post if/when I receive.

Same **** here. Bank transfer processed on the 25th of February, still not hit checking. Multiple emails to support/rizen/shane obv, some of which were responded to with vague runarounds, and some of which were ignored completely.

I guess I'm at least glad that I'm not the only one whose Bank Transfer was approved on the 25th and still hasn't gotten it. Real glad. Really, really...glad.

Are WU withdrawals back down to 250$ limit? I tried one today and that's what it said!??!?? That sucks!

Yes, they are. Have been for a while.

Made a request on 3/22/2012.
Check by courier.
Will update when i receive.

Kinda bummed i had to pay 25$

WU approved 2/2
WU Cancelled 3/15
Same WU request from 2/2 approved again on 3/15 probably back to the end of the line, still waiting on this one...

Bank transfer approved 3/8 still nothing...

Check by courier approved 3/16 still waiting...

Waiting on all on 3 with the longest nearing 2 months

Did the max WU cashout amount go back up to $850?

So I got my bank wire in 3 weeks....are checks still the fastest method? I'm about to cash out but want to do it the quickest way possible...

If you can't figure out what is the fastest withdrawal option after reading the last several pages of this thread, then you can't be helped. Laziness at its finest, the hallmark of so many on here apparently.

I have posted an important update on Direct Bank Transfers here: http://forumserver.twoplustwo.com/19...pdate-1183540/

Right bro...just asking if people have heard wires bruh timely or not...my wire took long but they are all hitting now...

Glad the wire option is gone....now they can expedite checks faster they are now! Good play lock...should increase check limits too!

bank transfer processed 3/1, still nothing.

Requested Bank Wire on 2/10. Lock takes the $ out of my account and then nothing happens for a month. Then they email me 3/6 and say I need verification docs. I insta-send the docs, they reply that they will get back to me in 1-3 days. I have emailed them 4 times since then with no reply at all and it's been 2 weeks. Also have a $13 casino bonus which won't let me withdrawal and I do not want to play in the casino. Last time they just removed it for me but now they won't answer my emails.

What's going on Lock I just want to process a Bank Wire!?!?

Just read about the Wires being discontinued. How can I get this stupid casino bonus off of my account (other than playing in the casino) so that I can cash out checks?

check:
requested 3/20
processed 3/22

wu ( $250 limit sucks )
requested 3/22

was wondering why i did not see a bank wire option

will update with the status

I agree with getting rid of the bank transfers but you might as well get rid of western union aswell and the eco card that is taunting all of us every time we cashout. So that way checks will always be really fast.

Im trying to pull off 650 and it says I dont have enough to cover fees? WTF? I sent an email to support. Anything I am missing here?

They are just making you feel bad for only cashing out 650. Idk though last night the cashier an player admin had an error and they were down for a little bit so that might have to do with it. Cuz the fee would be coming out of the 650

Figured it out, I need to leave $1 in casino for some reason....xferd 700 to casino and pulled out 674. **** man.

Also, support is crediting the $25 charge for check! Whipity ****in doo.

Anyone receive a bank transfer today?(3/22 Thursday)

It's good to hear support is answering fast though.. Hey shane if you have the time to put the word in to get western union taken away for good i would appreciate it. I just think it would look really good to have a guaranteed fast consistent payout that you can advertise to new players. It seems a bunch of people are having issues with western union aswell on average the limit will be 250$ and when people get used to the 750$ they are going to get really disappointed and blow up support when it drops to 250$. So its really of best interest to get rid of the weak link. Also eco card should at least not be visible for us players its tilting. Since we know the checks come fedex there is no reason other than holidays that the checks would come slow so you really can guarantee on the checks and the players will praise lock for it. But I think you should get rid of western union like today or tomorrow because you are going to see a big drop in players after maximus and they are gonna want to cash out so you might as well send them a really fast check that makes them want to rake up more.

The $250 limit sucks but don't take the option away. It's quick and it leaves cash in hand. I haven't had any problems with it. Options are always good if you can fulfill them. You have to leave doors open for those that are cashing out low amounts too.

I really hope you're leveling.

Asking to have WU removed is one of the worst ideas I've ever read on 2+2 (and I read BBV daily ).

We are so limited with cashout options in the U.S. that the thought of removing a fast and reliable cashout method is mind boggling. Personally, it took me over a month to receive my WU, but I would still be upset if they removed it as an option. I understand that mistakes sometimes happen. I have seen an overwhelming amount of players post that they've had their money within 2 days. Overall, WU is extremely reliable

Checks may be reliable today, but there's no guarantee they will be tomorrow. I think it's too early to start burning bridges.