Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) - Page 9 - Two Plus Two

Two Plus Two Forums Archived Forums Internet Poker Lock Poker

Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

...

Page 9 of 227

First

4 5 6 7 8 9 10 11 12 13 14 19 29 59 109 209

Last

Page 9 of 227

First

4 5 6 7 8 9 10 11 12 13 14 19 29 59 109 209

Last

08-03-2011 , 04:58 AM

#201

fieldsofmars

grinder

Join Date: Oct 2008 Posts: 611

I cant seem to get them to refund my 25 $ fee for the check despite emailing support@lockcasino and support@lockpoker.... any other options?

08-03-2011 , 09:03 AM

#202

WVUskinsfan

no felonies

Join Date: Jan 2009 Posts: 5,055

Quote:

Originally Posted by fieldsofmars

I cant seem to get them to refund my 25 $ fee for the check despite emailing support@lockcasino and support@lockpoker.... any other options?

I've sent two emails as well.

08-03-2011 , 11:22 AM

#203

LockRizen

banned

Join Date: Jun 2011 Posts: 1,152

Quote:

Originally Posted by fieldsofmars

I cant seem to get them to refund my 25 $ fee for the check despite emailing support@lockcasino and support@lockpoker.... any other options?

If you've checked your spam/junk filters and aren't getting a response, forward anything you have to me at rizen@lockpoker.com and I'll follow up with them to make sure it happens.

-Rizen

08-03-2011 , 11:23 AM

#204

LockRizen

banned

Join Date: Jun 2011 Posts: 1,152

Quote:

Originally Posted by WVUskinsfan

Have you verified your account? You have to do it on the casino side and the poker side.

For example, you can not get verified on the poker side and then try to cash out on the casino side.

I'm pretty sure this isn't true. Is there anyone who's been asked to verify on both sides??

-Rizen

08-03-2011 , 11:25 AM

#205

LockRizen

banned

Join Date: Jun 2011 Posts: 1,152

Quote:

Originally Posted by beserious

Did it through casino. It now says "0 pending payouts," so I probably have to track through the history to see it. I still have my confirmation email that says "PAYOUT PROCESSED"

This almost always means it was sent out. If you didn't get any sort of e-mail PM me your username/e-mail and I'll follow up and make sure it went out for you.

-Rizen

08-03-2011 , 12:03 PM

#206

beeschnuts

veteran

Join Date: Sep 2008 Posts: 3,105

Quote:

Originally Posted by fieldsofmars

I cant seem to get them to refund my 25 $ fee for the check despite emailing support@lockcasino and support@lockpoker.... any other options?

I emailed them about this 25$ refund and they responded and deposited into my casino account. i also requested a tracking number for my check and they sent me that too.

08-03-2011 , 12:03 PM

#207

beeschnuts

veteran

Join Date: Sep 2008 Posts: 3,105

Quote:

Originally Posted by LockRizen

I'm pretty sure this isn't true. Is there anyone who's been asked to verify on both sides??

-Rizen

i only verified on the poker side and thats all it should take

08-03-2011 , 12:24 PM

#208

phatcat

old hand

Join Date: Jun 2006 Posts: 1,351

Quote:

Originally Posted by beeschnuts

I emailed them about this 25$ refund and they responded and deposited into my casino account. i also requested a tracking number for my check and they sent me that too.

who/when did u email re: tracking number? I emailed support@lockpoker.com on monday and no response.

08-03-2011 , 03:01 PM

#209

beeschnuts

veteran

Join Date: Sep 2008 Posts: 3,105

i emailed support@lockpoker as well on monday and they responded that they didnt have the tracking number yet, but they said to ask again in 24 hours. i sent anther email late tuesday night and had a response with the tracking number this morning. so i would ask again, they probably didnt respond monday bc they didnt have it yet

08-03-2011 , 03:06 PM

#210

ShowUthExit

Carpal \'Tunnel

Join Date: Jul 2007 Posts: 6,993

Quote:

Originally Posted by clbroth

Has anyone been using moneybookers to withdrawal from Lock? I'm looking for a time frame on how long it takes to process? Thanks

Also wondering this

08-03-2011 , 04:19 PM

#211

RyverRat

grinder

Join Date: May 2007 Posts: 467

How long does it take to verify your account from the time you sent the correct details in assuming nothing is untoward?

08-04-2011 , 10:53 AM

#212

LockRizen

banned

Join Date: Jun 2011 Posts: 1,152

Quote:

Originally Posted by RyverRat

How long does it take to verify your account from the time you sent the correct details in assuming nothing is untoward?

48 hours is how long it is supposed to take.

-Rizen

08-04-2011 , 11:22 AM

#213

mitch_gach

centurion

Join Date: Mar 2010 Posts: 187

How long does it take for my account to be verified? I emailed support all of the info required a few days ago already.

08-04-2011 , 11:39 AM

#214

Padgenuts

centurion

Join Date: Apr 2010 Posts: 164

Quote:

Originally Posted by WVUskinsfan

I've sent two emails as well.

+1...no response (regarding $25 reimbursement and request for tracking number)

08-04-2011 , 01:20 PM

#215

LockRizen

banned

Join Date: Jun 2011 Posts: 1,152

Quote:

Originally Posted by mitch_gach

How long does it take for my account to be verified? I emailed support all of the info required a few days ago already.

If it is longer than 48 hrs feel free to follow up. If you want to PM me your details or send them to rizen@lockpoker.com I can follow up on them myself i you'd like.

-Rizen

08-04-2011 , 01:22 PM

#216

MannyDuuke

enthusiast

Join Date: Mar 2011 Posts: 84

Rizen Im guessing theres not another batch going out this week? Next one should be next monday correct?

Requested 7/19
Authorized 7/26
2 checks combined into one and is 'in progress' 7/31

Hopefully will go out next batch

08-04-2011 , 01:28 PM

#217

KnoxItAll

newbie

Join Date: May 2011 Posts: 22

Update...

From: Lock Casino
Requested: 7/12/11
Method: Check by Courier
Processed: ?
Received: 8/4/11
Misc.: I never got an email with any information about my check being processed, tracking #, etc. However, I did email support two days ago and included Rizen in the email. Ha...got a response within a day letting me know that my check had been processed and was on its way.

08-04-2011 , 02:51 PM

#218

300zxrider

veteran

Join Date: Jul 2008 Posts: 3,085

Quote:

Originally Posted by RyverRat

How long does it take to verify your account from the time you sent the correct details in assuming nothing is untoward?

Quote:

Originally Posted by mitch_gach

How long does it take for my account to be verified? I emailed support all of the info required a few days ago already.

It took me a little more than 3 days to hear back from support the first time I sent them my documents. They told me there was an issue reading the entire verification form and I had to resend it. After I resent the documents my account was verified in under 24 hours.

08-04-2011 , 03:10 PM

#219

DoubleFly

Pooh-Bah

Join Date: Jun 2008 Posts: 5,983

II know someone who got a check today as well... requested 7/6, authorized 8/1/ US player.

08-04-2011 , 03:44 PM

#220

beeschnuts

veteran

Join Date: Sep 2008 Posts: 3,105

received check today that i requested on july 14th.

08-04-2011 , 05:55 PM

#221

Austrian econ

enthusiast

Join Date: Jul 2011 Posts: 64

I just received a Discover gift card with my withdrawal money on it. I called the number to activate the card and it said our servers are down until August 2nd, today is August 4th????????????????

WTF is this?

ANyone else experience this problem ???

08-04-2011 , 09:02 PM

#222

ClemsonFTW

grinder

Join Date: Jun 2009 Posts: 564

So do I need to get my lock casino account verified before i cashout with them or is the lock poker account verification enough?

thanks

08-04-2011 , 09:04 PM

#223

konar

grinder

Join Date: Mar 2008 Posts: 515

Quote:

Originally Posted by konar

Casino side check:

Requested 7/8
Authorized 7/18
Still just authorized 7/26

Received 8/4

08-04-2011 , 10:55 PM

#224

TheVillageGrinder

grinder

Join Date: Dec 2008 Posts: 403

Quote:

Originally Posted by TheVillageGrinder

Requested 7-21
Processed: Aug 1

GLE!

Received today.

08-04-2011 , 10:57 PM

#225

TheVillageGrinder

grinder

Join Date: Dec 2008 Posts: 403

Quote:

Originally Posted by ClemsonFTW

So do I need to get my lock casino account verified before i cashout with them or is the lock poker account verification enough?

thanks

Pretty sure its one verification process for all. If you've filled out the form, provided valid id, copy of cc, and a current bill, you should be good to go.

Page 9 of 227

First

4 5 6 7 8 9 10 11 12 13 14 19 29 59 109 209

Last

...

Page 9 of 227

First

4 5 6 7 8 9 10 11 12 13 14 19 29 59 109 209

Last