Well I got one saying I will see it very soon lol...that's better than a date I guess...its not bs I suppose...ridiculousl...just got it now ..well see

Shane,

What are they telling you and Rizen about this situation? My assumption is that you've both inquired, and been told not to respond to questions in this thread, via e-mail, etc. Silence is a terrible policy, IMO.

Hey lock if you read this can you please add a recycling bin to the cashier I would like to respectfully dispose of my hard earned ones and zeros. Also maybe you could add a customer service mini game where you play pretend with a list of drop down questions against the evil automated lock service rep. If you win you can see that bank transfer is 2-69 business days

Non-US

Requested WU cashout 3/15
will update when completed

This isn't the wrong thread or anything, but I'm just advising you that there is a thread specifically related to WU withdrawals. Posting the same information over there wouldn't hurt.

sorry, didnt realize there was a dedicated thread for WU.

mine was processed on 3/1 and I am still waiting on it. today is technically the 10th business day, but I don't know if I misread that being the time frame or not.

will keep updated when i receive it

I also have one that was processed on 3/1 and waiting.

My 2nd was processed on 3/9, waiting as well.

I would actually have no problem waiting 15-30 days, but when your counting on the money to pay mortgage, etc, they need to have better communication with their processor so they can give us a better estimate.

The fact that we can now have multiple cashouts pending is a HUGE improvement over other Merge skins, where you have to wait 4-6 weeks for a single cashout.

So i assume no one got their bank transfer that was promised last week that it would be here by the end of this week correct?

that would be correct

Didn't get mine. Processed 2/25.

ugh

Same here I was processed on 2/26. Nothing in my bank. I heard that the bank transfer option now requires more information? Is this the reason only a handful of people received their transfers? I was a little suprised when I only had to put the swift code and the bank account number in. I thought the routing number was needed.

I wouldnt mind waiting 3 weeks for the transfer but the support has been awful during this time period. Lock support emailed me several times misleading me to believe I would receive the transfer several different times. IF you aren't informed then don't say something you don't know. And if your getting bad information then maybe try and talk to the processor and get good information. And don't just ignore your customers that's even worse.

I tried to be mellow about this but this withdrawal has been a pretty bad experience. Western Union on the otherhand, only took 1 day to get my MTCN number. Which was great, but the max is only $850. And it's only worth it to do it once a month considering the 10% fee.

Rizen, Shane, Lock support, All I want is solid information from you guys as to what is going on with the bank transfers. I don't want to hear some bs "due to unforseen cirumstances" or whatever reason our withdrawals have been delayed. Just get some good information and tell us when we can actually expect to receive our transfers if at all. And if you guys cant do the transfers at least send a check out to all of us who have been waiting 3 weeks for $2500.

Requested a check on 3/12

Recieved 3/16

Wow, Lock doin workkkkkk. Nice nice nice!

what are locks deposit withdraw methods outside the US?

Check
req 03/12
processed 03/13
received 03/16

Still waiting on transfer processed 02/28. Waiting on reply from support on cancelling and replacing with check.

is that what we are supposed to be doing now? cancelling and replacing with check ? I don't get replies from support or rizen on my transfer processed 2/27

So I requestEd a bank transfer two days ago I just left Iban blank filled everything else, got an email saying it got approved today will post when I get the money

Earlier this week I posted some E-mails I've been getting about the bank transfer problems so I figured I'd share the rest of the lack of answers I'm getting.
Obviously, we are getting to the boiling point of frustration yet nothing seems to be done about it. I'm so sick of misleading nonsense, but here's some more cool ways to get the run around via skype. This is after hearing for two weeks that'd I'd be getting the bank transfer that day, or by the end of the week, or the beginning of the next week, or by the end of this week.

Thursday-
[3/15/2012 2:11:02 PM] Brian: Did any of the bank transfer transaction go through today?

[3/15/2012 2:29:28 PM] shane.lockpoker: Hey Brian, no different update just the same message, by the end of the week.

Friday-
[8:03:16 PM] Brian: Shane, no bank transfer showed up today. What now?

[8:04:54 PM] Brian: I noticed people are getting their checks now in like 4 days, Do i cancel and just request a check?

[8:14:16 PM] Brian: any info?

[8:29:42 PM] Brian: Being ignored by every aspect of customer service is quite frustrating

He signed off approx. 30seconds after the last message was sent with no answers..
On a good note. Only 30ish more days until it's black friday and they don't have to owe us anything right?

I would really like to cancel my bank transfer aswell. I'm begging you lock cancel it please, it seems other peoples were canceled no problem.

bank transfer requested 2/28
bank transfer approved 3/01

I have yet to receive anything in my bank account. Have been given the run around just like most of you.. support telling me it will be in my account early this week, early that week, and so on. Now they are also not replying to my emails. This is ridiculous.

I wouldn't recommend withdrawing via Bank Transfer or Bank Wire.

Stick to what's been working.. Checks/WU

lol

I just got im'ed today by someone trying to pull this scam on me (aim screen name flyer144). The guy actually did a good job of disguising it, but obviously I would never transfer money to a random that im'ed me.

Damn, got my check approved in like 12 hours. Good job, Lock!