Originally Posted by bitethecurbplz
requested 7/15 thru casino, still no response except for automated one confirming withdrawal. Rizen, can you help us get our withdrawals? It seems that withdrawals aren't getting processed this whole month.
I'm following up with the appropriate people now. I know on a few support e-mails yesterday I saw them say 'early this week' so I'm hoping the response I get is that they go out today.
We said Mondays though, so I've asked if it's going to be some other day to give me a heads up so I can communicate with the community. Checks have gone out twice this month already and people have confirmed they've received and cashed them, so it's not like they're not going out at all.
That being said, with everything that's going on in the poker world some sort of communication is KEY or else poker players are going to expect the worst. I'll update everyone as soon as I get a response.