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Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

04-21-2013 , 12:44 AM
So what of it shane??? Why don't you respond to our emails or give us any updates? Do I really need to start a thread again just to get a response from you? It's been nearly a week since you said you would be getting back to me about my withdrawal. Any information would be great...
04-21-2013 , 12:53 PM
why anyone plays lock still opposed to BCP amazes me. Its the same traffic if not better at BCP and checks take 2 weeks tops. debit card takes 3 days. Why deal with all the BS and lies Lock gives everyone? shane always says it will get better yet its only gotten worse. if u win the 100k today you can hope to get $2500 of it by Xmas
04-21-2013 , 01:00 PM
fatalflaws or nymetswon:

Did either of you also get at one point a strange email or email response talking about the check going to another place in the united states, not where you lived?
04-21-2013 , 03:54 PM
Quote:
Originally Posted by Team_Josh122
why anyone plays lock still opposed to BCP amazes me. Its the same traffic if not better at BCP and checks take 2 weeks tops. debit card takes 3 days. Why deal with all the BS and lies Lock gives everyone? shane always says it will get better yet its only gotten worse. if u win the 100k today you can hope to get $2500 of it by Xmas
Made a $600 deposit in July played from July to November. Still trying to get my profits off of the site.
04-21-2013 , 04:34 PM
Quote:
Originally Posted by derSchwartz
fatalflaws or nymetswon:

Did either of you also get at one point a strange email or email response talking about the check going to another place in the united states, not where you lived?
I did get that email early last week. It was not sent to a different part of the country but sent it to Iowa, IA, which I am pretty sure it was not even sent because the area code, etc was all correct so I am sure it would still have made it's way to me.

So this morning, I get another email saying they are sending a check to my correct address and to expect it in 7-14 business days. As a refresher, I requested this withdrawal on 12/01/12. I sent an email to Shane as well to the cashier team that this was not acceptable and they can surely overnight it to me, switch it to a WU something.

What kind of company, would ever think that this is ok? How can they possibly screw up people's address, if that is even true?
04-21-2013 , 04:47 PM
Quote:
Originally Posted by Livvy56
So this morning, I get another email saying they are sending a check to my correct address and to expect it in 7-14 business days.
See you in two weeks?
04-21-2013 , 08:12 PM
Quote:
Originally Posted by derSchwartz
fatalflaws or nymetswon:

Did either of you also get at one point a strange email or email response talking about the check going to another place in the united states, not where you lived?
No, i haven't.. I wouldn't even know if i would be happy or mad about that,lol..
04-22-2013 , 10:04 AM
HI,

I'm afraid that 7-14 business days is as quickly as our processors can send this to you. Thank you for your patience.
All my best,

Quinn

---
CSR, Lock Support

http://lockpoker.eu
http://lockcasino.eu

This was from my response that I sent stating this time frame was unacceptable for them after they had sent my check to the wrong address. I would think they might try and make it up to me by speeding up the process. No apology, just this is the best we can do. We all know 14 business days means at least 20. So my Dec 1 withdrawal will maybe be delivered in June. I have emailed Shane twice over the weekend regarding this with no response, but I see he has plenty of time to come on here and defend why people cannot cash out transferred funds. Stay classy lock!
04-22-2013 , 10:18 AM
Quote:
Originally Posted by Livvy56
defend why people cannot cash out transferred funds.
Did you find an answer to this? I thought transferred funds were to be used to play with, not cashed out. Is there a play through rate or anything?
04-22-2013 , 10:25 AM
Quote:
Originally Posted by Team_Josh122
why anyone plays lock still opposed to BCP amazes me. Its the same traffic if not better at BCP and checks take 2 weeks tops. debit card takes 3 days. Why deal with all the BS and lies Lock gives everyone? shane always says it will get better yet its only gotten worse. if u win the 100k today you can hope to get $2500 of it by Xmas
Because we have our money on there and cant take it off. So why not play some free poker at a competitive level.
04-22-2013 , 11:29 AM
Quote:
Originally Posted by Livvy56
HI,

I'm afraid that 7-14 business days is as quickly as our processors can send this to you. Thank you for your patience.
All my best,

Quinn
All cash must go through a processor, that is where the delay is. See if you get it 15 days from now and post back.

Quinn is saying it's out to the processor for disbursement to you. Look on the positive you'll get your cash and you can party, I think.
04-22-2013 , 11:30 AM
Quote:
Originally Posted by AlwaysTilting
Because we have our money on there and cant take it off. So why not play some free poker at a competitive level.
+1

sarcasm award of the year!
04-22-2013 , 12:13 PM
Quote:
Originally Posted by DonSwanLeon
All cash must go through a processor, that is where the delay is. See if you get it 15 days from now and post back.

Quinn is saying it's out to the processor for disbursement to you. Look on the positive you'll get your cash and you can party, I think.
I understand that part. My point was that I requested on Dec 1. Quinn guaranteed it would be at my house no later than the 16th. Then they say they sent it to the wrong address. Now this is the best they can do. No apologies, nothing to say how they screwed this up just this is it. Shut up and wait.
04-22-2013 , 12:15 PM
Quote:
Originally Posted by hello7027
I'm just over 91 days since my cash out request (not even close to some of you!), but I figured I'd post since I finally caved and emailed them and they responded...

They said the check has been processed and is en route to my address, and I believe them! I will update if it shows.

Now at 119 days... nothing...
04-22-2013 , 12:19 PM
Quote:
Originally Posted by Livvy56
I understand that part. My point was that I requested on Dec 1. Quinn guaranteed it would be at my house no later than the 16th. Then they say they sent it to the wrong address. Now this is the best they can do. No apologies, nothing to say how they screwed this up just this is it. Shut up and wait.
How much better would you feel if they said, "We're sorry".

When you redeposit if ever, why don't you ask for some tournament tickets or something free and see what they'll do?

I feel your pain in waiting as I had to wait as well. But I got paid.
04-22-2013 , 01:47 PM
SHANE WHERE ARE YOU? GET OUT OF HIDING
04-22-2013 , 02:02 PM
Quote:
Originally Posted by LoveOnlinePoker
SHANE WHERE ARE YOU? GET OUT OF HIDING
He doesn't have to hide, he gets the crap beat out of him everyday here, what's one more going to do?

He'll be back.
04-23-2013 , 12:42 PM
requested 12/15
processed 3/14
NOW 128 DAYS AND COUNTING...

this is really starting to get ridiculous. check withdrawal times just keep getting worse and worse. what about these improvements that you keep saying we can expect to see shane? i understand if you personally are not able to get us updates on our withdrawals from this process date, but surely there is someone that we might be able to speak to who can. surely lock can contact your processor and ask them if/when they have/will be sending our checks out. don't you think that's the least lock could do for us players who have been waiting over 4 months? a simple email to your processor just asking when they will be sending our checks, that's all i'm asking.
04-23-2013 , 10:03 PM
As long as ppl continue depositing to lock nothing will change. They will keep telling u checks r coming. Ppl will still complain they arent getting them. Ppl will be outraged and email Shane, propose boycotts and whine in forums day after day. Shane will tell you he will look into it. 6 months later you will get your check. Which bounces. And you start process over.
04-24-2013 , 01:33 PM
WU withdrawal requested 1/19
Control # received 4/19

Just cleared with my bank. Shane was able to provide real info about how long I could expect to wait as well. Thanks Shane.

I withdrew a check in November and it took a little over 4 months to receive it fwiw.

gl all, stay patient and you should get your $
04-24-2013 , 07:05 PM
has ANYBODY received a check since the last batch on 4/8 - 4/9?? and if so when was your process date?
04-24-2013 , 09:13 PM
Lock blows, can u still get on intertops?
04-24-2013 , 11:19 PM
Yeah you can, I got on last month but you have to be invited. Pm me if you have any other questions.
04-25-2013 , 04:06 PM
check requested 12/4
payout completed 3/14 (7-10 Business Day notice)
check: still waiting, something like 140 days total now

I emailed shane and made a post addressed to him, he hasnt responded to either.
04-25-2013 , 04:19 PM
Quote:
Originally Posted by cbiscuit
check requested 12/4
payout completed 3/14 (7-10 Business Day notice)
check: still waiting, something like 140 days total now

I emailed shane and made a post addressed to him, he hasnt responded to either.
everybody is waiting on the 3/14 process date including myself. if anybody gets a check from a 3/14 process post here and let us all know

      
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