Open Side Menu Go to the Top
Register
Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

04-14-2013 , 01:37 PM
Quote:
Originally Posted by DLevy310
$3K Check Requested 11/19/12
Processed 3/14/13

Still not received. Just a sick sick joke.

Shane can you look into this since it's now been 5 Months?

Username: Chipeaterdl

We gotta winner folks. 5 months waiting for a payout. Can anybody here beat that?
04-14-2013 , 11:36 PM
Quote:
Originally Posted by DLevy310
$3K Check Requested 11/19/12
Processed 3/14/13

Still not received. Just a sick sick joke.

Shane can you look into this since it's now been 5 Months?

Username: Chipeaterdl
WOW.
04-15-2013 , 12:25 AM
Luckily im a breakeven or marginal winning player, but i sware all the fish had to buy the .50 lock money, especially on the weekends you could be on a table 6 max with 5 people over 40vpip. The luckily comment has to due with the fairplay bs.
04-15-2013 , 03:37 AM
Shane, I've tried emailing you several times regarding my withdrawal but you do not reply to my emails. Even if you can't do anything to help me I would still appreciate a response. I emailed you most recently on Saturday.

Lock Name: FatalFlaws

I'll send you another email if somehow you don't have it anymore, just let me know. I appreciate you taking the time.
04-15-2013 , 09:06 PM
Why dont they just not allow new cashout requests for a month, catchup, and start fresh?
04-15-2013 , 09:17 PM
Why do all you FOOLS still play Lock???
04-15-2013 , 11:12 PM
WU
1-21 requested
2-13 verified
............still waiting, wtf.
04-16-2013 , 02:36 AM
Quote:
Originally Posted by mdw90
Requested: 12/05/12
Verified: 1/09/13
Received: someday hopefully :-/

Day 69

Has contacting support helped anyone?
Day 133
Received email that it got sent out 3/15/13. I contacted live chat again 4/14/13 and received this email yesterday:

Hi,

Your check is on its way to :
(My address)

Our apologies for the delay however please expect it to be arriving any day now. Thank you so much for your patience.

All my best,
Quinn
04-16-2013 , 04:52 PM
Quote:
Originally Posted by jazzinitup
WU Requested: 2/11
Verified: 4/7

The plot thickens......
hehe, I requested WU March 12th and it still hasn't been verified/process so I asked their live support about it today:

Quote:
Jake - At the moment the current check processing time is 6 - 8 weeks and 4 - 5 weeks for Western Union.
I obviously won't be holding my breath waiting for it. My BCP cashout I requested on April 11th was processed on the 15th.
04-16-2013 , 08:37 PM
Quote:
withdrawal requested via NETELLER: March 23
e-mail confirming withdrawal (JDB Service): March 23
Credit received on account: n/a

*I made withdrawals in other rooms of the Network Revolution...
Update (e-mail received today April 16)

Hi,

I am afraid there were some unexpected delays but are trying our best to return to a quick turnaround time. I see that your payout has been authorized and will process as soon as we can. Thank you for your patience.
All my best,

xxxx

---
CSR, Lock Support
04-17-2013 , 12:08 AM
Just read five pages of this thread and I wouldn't read anymore if you paid me. So depressing, I hope you all eventually get your money and these lock bums fall off a cliff .
04-17-2013 , 03:16 PM
If i were coming out of my house and started walking down the block and saw a fed ex truck coming down the block, i wouldn't stop to see if the guy would be ringing my bell because i know that's not possible.
04-17-2013 , 03:49 PM
still waiting since feb 3rd on 2K, **** it.
04-17-2013 , 05:44 PM
1,000 check processed 12-26
1,000 check Payout Completed 3-14(expect 7-10 business days)

STILL HAVE NOT RECEIVED CHECK
04-17-2013 , 09:28 PM
Still waiting for a check requested on 12-24. I am amazed that something could take so long no wonder people dont play there.
04-17-2013 , 11:55 PM
GET OUT WHILE YOU CAN LOCK IS POKER HELL
04-18-2013 , 05:31 PM
Quote:
Originally Posted by pokerbratwurst
My check request was verified 4/1/13 as well. I just hope it's not some April fool joke.
My withdrawl request also became "verified" on April 1. Hmm. That coincided with a response from Shane giving the usual 6-8 weeks timeframe for cashout. Well my request for cashout was 2/12. So it is now over 9 weeks and my status is still verified. They haven't even processed it yet.
04-19-2013 , 11:47 AM
Requested: 12/8
Verified: 1/9
Processed: 3/28
Received: ???
04-19-2013 , 12:08 PM
Update
Yesterday April 18 was credited to my NETELLER account my cash withdrawal made ​​on March 23
04-19-2013 , 03:13 PM
Quote:
Originally Posted by advoghado
Update
Yesterday April 18 was credited to my NETELLER account my cash withdrawal made ​​on March 23
. RUN BETTER. TEACH ME!?
04-19-2013 , 03:21 PM
Quote:
Originally Posted by beserious
Requested: 12/8
Verified: 1/9
Processed: 3/28
Received: ???
Requested: 12/4
Verified: 1/9
Processed: 3/28
Recieved: N/A
04-19-2013 , 05:59 PM
hey shane ive been waiting over 4.5 months for a cashout, I email support about once a week or so, they give me the same automated responses, multiple times, all in one subject thread of emails, its really annoying.
CSR tells me the check is en route, but yet they cant get a tracking number? Why not? How do they know its en route then? Also, many times I have been told the issue would be forwarded to the cashier and they would be in contact... I have never received an email from the elusive cashier who is the only one who can speak to such matters according to the CS team.
Anything you could tell me or do to help out?
04-19-2013 , 06:00 PM
and by same automated responses I mean verbatim, does someone actually read the emails? or does a program dictate one of ten or so responses. I feel like Im wasting my time with lock poker, and it wears more and more everyday.
Thanks
04-19-2013 , 06:11 PM
I get same response as well. Requested 2500 on December 1. Sometimes they tell me it's enroute, other times they tell me they will work it in. "Quinn" actually emailed me for sure it would be here by April 16th. Obviously I emailed him on the 17th and his response was that it should be here very soon. So sick of these clowns
04-20-2013 , 02:23 PM
Quote:
Originally Posted by FatalFlaws
this is the exact time frame i am in as well complete with being told that i would be receiving the check by the end of last last week. post when you receive and ill do the same. maybe shane will help us, he was supposed to get back to me but never did.
I'm in the same boat as you 2 fellas.

1,000 check processed 12-26
1,000 check Payout Completed 3-14(expect 7-10 business days)

was told i would receive my check WAS IN ROUTEand to expect by the end of the week by customer service(which would have been april 13th)- NO check came.. so i emailed support AGAIN.. They said to expect check shortly.Now it's april 20th STILL HAVE NOT RECEIVED CHECK. I will certaintly update the forum when i receive any info or check.
I emailed shane, but NO response....

Last edited by nymetswon; 04-20-2013 at 02:26 PM. Reason: add additional sentence

      
m