Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

[beeschnuts]

requested a cashout last week and was hoping it would get sent out today but it still says requested and is not authorized yet

[300zxrider]

Courier checks are taking ~3-5 days to be received after they're processed right? I'm probably not gonna request a check for another week or two but I'm just trying to get a better idea of how long cash-outs are taking.

[JGpp1101]

Support told me that it says pending until the day it arrives in your mailbox.

[TheVillageGrinder]

Originally Posted by phatcat

i have one from the 6th that had still been "requested" status until today it changed to "authorized" but i did not get an email saying it was processed. what is the status of yours now, "authorized" also?

I requested one on July 14 and my status just changed to authorized today too. I'm assuming that means that we will receive ours in the next batch.

[TheVillageGrinder]

Originally Posted by 300zxrider

Courier checks are taking ~3-5 days to be received after they're processed right? I'm probably not gonna request a check for another week or two but I'm just trying to get a better idea of how long cash-outs are taking.

Here's basically how I understand the process. Maybe another poster or Rizen can chime in if I"m wrong.

Right once processed, 3-5 days. But once you request it, it takes several days to over a week for it to become authorized. Then once authorized you are line to get processed. Depending on when in the week that happens (all checks go out/get processed on Mondays) you may or may not be in the next batch.

~Two weeks from the time of request seems to be standard, although I suppose it could be as long as 3.

[300zxrider]

Originally Posted by TheVillageGrinder

Here's basically how I understand the process. Maybe another poster or Rizen can chime in if I"m wrong.

Right once processed, 3-5 days. But once you request it, it takes several days to over a week for it to become authorized. Then once authorized you are line to get processed. Depending on when in the week that happens (all checks go out/get processed on Mondays) you may or may not be in the next batch.

~Two weeks from the time of request seems to be standard, although I suppose it could be as long as 3.

Thanks

[LockRizen]

Originally Posted by Veteran68

Same here!

Question: does the one free courier check per month apply to the calendar month, or a 30 day period?

It is per calendar month.

-Rizen

[LockRizen]

Originally Posted by TheVillageGrinder

Here's basically how I understand the process. Maybe another poster or Rizen can chime in if I"m wrong.

Right once processed, 3-5 days. But once you request it, it takes several days to over a week for it to become authorized. Then once authorized you are line to get processed. Depending on when in the week that happens (all checks go out/get processed on Mondays) you may or may not be in the next batch.

~Two weeks from the time of request seems to be standard, although I suppose it could be as long as 3.

This is pretty accurate. 3-5 days once processed, should receive a tracking # from FedEx 1-3 days after processed as well. From requested to 'authorized' or 'in progress' usually only takes a few days, although lately it's been taking a little longer. I've asked to be kept up to date on time frames so I can keep everyone informed.

-Rizen

[Veteran68]

Pending is a step between Authorized and In Progress, and it should be a pretty short one. Mine went from Requested to In Progress within about 4 days.

They claim "In Progress" should only be a few minutes, but mine was there for 2 weeks exactly.

Payout requests can have any of the following statuses within our system:

Requested
Successfully submitted payout requests are assigned the 'Requested' status and are to be reviewed by our team.

Under Review
As our team begins to analyze your request, the status will change to 'Under Review'.

Authorized
If our team determines that your transaction and account activity meets all Terms and Conditions, the status will be set to 'Authorized'.

Pending
This is a collection of requests that fall under any of the above statuses of 'Requested', 'Under Review' or 'Authorized'.

In Progress
Your request is 'In Progress' and our team is awaiting confirmation from the payment processor regarding the fulfilment of your request. Normally, your request will not be in this state for more than a few minutes.

Processed
After your request is fulfilled and funds submitted thru your payout method, the status of your request will be set to 'Processed'.

Cancelled
Via the Payout Review, you have the option to 'Cancel' any requests that have not reached the 'Authorized' status. This instructs our team not to process your request.

Rejected
If our team determines your request is lacking in detail or does not meet the Terms and Conditions of our site, then the status will be set to 'Rejected' and additional details will be found under the Comments section for that transaction.

EDIT: Sorry, several posted between me starting this post and then getting distracted with work *cough*

[WVUskinsfan]

Normally, your request will not be in this state for more than a few weeks.

fixed. heh.

Anyway, I just check and the check that is processed and I just got an email about is no longer available to view. This was the case with the first check I received so I assume this means it is en route.

[kagame]

cashouts processed, removed from the cashier (previously In Progress), no tracking emails though

thanks Rizen

[Veteran68]

Originally Posted by kagame

cashouts processed, removed from the cashier (previously In Progress), no tracking emails though

thanks Rizen

Just FYI for those that may not be aware, it's not actually removed, just moved from Pending Requests to Processed. Click the "X Pending Payouts" link and change the Status drop-down box at the top to Processed to view processed withdrawals.

[sushibones]

I just wanted to alert some people. So far I've gotten 3 checks by courier. 2 of them I got tracking #s for and 1 of them I didn't but it still came.

[TheVillageGrinder]

Originally Posted by sushibones

I just wanted to alert some people. So far I've gotten 3 checks by courier. 2 of them I got tracking #s for and 1 of them I didn't but it still came.

Thanks for letting us know. And they all cleared no bounced checks?

[HensonLosesLots]

Originally Posted by sushibones

I just wanted to alert some people. So far I've gotten 3 checks by courier. 2 of them I got tracking #s for and 1 of them I didn't but it still came.

Thanks that's reassuring!