Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

[the34eagle]

Another day, still haven't received my bank transfer from 2/29. Coming up on 2 months pretty soon

[Annunaki]

Requested 4/5, Processed 4/6, Received 4/23
Still no response to any mail asking about the check fee though.
Even a gtfo would be better than being ignored.

[slimshady1999]

Originally Posted by bliss23

So I just read in another thread that Bank transfers will no longer be an option for Lock. I've been thinking about playing on lock because it has the fastest withdraws on Merge. So the last 2 options are check and WU?

Can someone reply with the average time for a check from request to check recieved in mail and also WU. Minimum/maximum for both. I've also read that if you are a vip member than lock will reimburst your 10% fee that WU charges. Is that for every WU withdraw or just 1 10% reimbursement per month? As far as I've read I understand that if you are a vip member than you get no fee from lock's side for 1 WU withdraw per month but I'm curious if you get a 10% reimbursement for every WU withdraw fee. Also if there are any other withdraw methods that would be appreciated. Thanks in advance.

-bliss

you can only one free cashout per month (date counts from when the cashout is actually processed) regardless of method. i dont have vip, just 35% rakeback and the same rules still apply for me. havent tried check but western union works well (less than a week, sometimes a couple days to process)

[Sabice]

max Check approved 4/6.
Check received 4/23
cleared 4/24

Pretty impressed with the check option since the new cashier.

[ymcmb22]

Originally Posted by Sabice

max Check approved 4/6.
Check received 4/23
cleared 4/24

Pretty impressed with the check option since the new cashier.

wow this is so sick, and here you have people like me waiting for over a month and still nothing . Fml

[ymcmb22]

Originally Posted by Ssull33

Just received my heck via fed ex that I requested on 2/25! But I got it

wow.. And I've only been waiting 1 month and im crying, nice to know you got ur check though.

[ymcmb22]

Originally Posted by KidDelicious

i still have not received mine...

quit cryin dude I requested mine 3/23 and still nothing.

[ymcmb22]

Originally Posted by b8080499

I think it's a clear sign of how bad Lock customer service is when people are singing praises when things happen as they should. A courier check withdrawal should take no more than 3-4 weeks. That's awesome checks are coming within 3-4 weeks, but they should come that fast.

There are many people still waiting on bank transfers and Lock support just ignores us now. Seems like as long as some people get paid out, which convinces players to deposit, Lock is fine with screwing over the others who have been patiently waiting.

My first check cashout took over 3 months, they ultimately cancelled it and issued me a WU cashout. Thinking WU was more reliable, I cashed out via WU next time and guess what? Took over 3 months to get that. Now im waiting 2 months for a fn bank transfer.

I rarely post on forums and my only objective is to keep new players from depositing on Lock. This thread convinced me to deposit, but it's extremely misleading.

i Know how you feel man, it sucks that some noobs are only waiting 2-3 weeks ,while they make us wait.

[ymcmb22]

Originally Posted by b8080499

That's great that you guys are getting checks, but that's far from good news. You guys only waited what a week or two? There's a bunch of people waiting on bank transfers for over 2 months.

I know, f'n doesn't make sense AT ALL ,were waiting longer so why the f do some randoms get their checks before us???

[ymcmb22]

Originally Posted by yank333

...and still not received.

This week I managed to get another email from support telling me they will "ask our Cashier Manager look into this for you right away and get back to you. "

Basically, the exact same thing I was told a month ago.

It's been five weeks since Lock became aware of my problem, and I have not received a single update about my check.

So sick man..

[ymcmb22]

Originally Posted by loxxii

I have been waiting about 60 day for a check I requested on February 15. (Anybody else waiting that long?)

I've been waiting over a month.. 3/23 processed..

[ymcmb22]

Originally Posted by loxxii

I have a check from 2/15 that I still dont have 60 days later. Every one that works at Lock from the poker room manager Rizen down has said they would take care of it. The season has changed and I still dont even have an update.

this is what we get for trusting lock with our monies, our hopes squashed like bugs..

[iraiseducks]

Originally Posted by KidDelicious

If you withdrawal via check during the month and get the free check reimbursement can you also withdrawal via western union in the same month and get the WU reimbursement since it's a different method?

No, it is only one fee free withdrawal per month, not per method.

[Scoops_McGhee]

Good News for me at least, the direct bank transfer could not be done because of invalid information. Lock is supposed to send me a check directly instead. Looking up.

[FLpoker331]

This is really become silly, every week my Mtcn number for my Western Union cash out is coming slower and slower, i pay the damn 10% fee for speed and a little piece of mind, its clear to me there is too much going on right now with online poker for lock to be as smooth as we were hoping it would be, If you dont want to be ****ed dont put yourself in position to be ****ed, Im done playing on lock poker, I have responsibilities what am i supposed to do with 250$ every 7 days thats like gas money, now on top of everything the wait is getting longer and longer for the money, screw this seriously, if this cash out comes through i have one more to make and im done (anyone in Miami want to buy 250$ for 220$? pm me if interested) I just cant afford these issue and waits, I should be playing as much live as possible right now anyways...