Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

[yank333]

I do recognize that my case is an anomaly. The checks are coming quickly for most. Does that mean they'll be coming next week? You've been playing on lock as long as I have. How many iterations of this cycle have happened? The cashouts come quickly for a short time, and then they don't come at all, wait two months, rinse and repeat.

My point is there is nothing they can do about it. But in my case, there is no reason why they haven't been able to do something. Instead, I was told my case had been sent on to the Cashier Manager two weeks ago. Not only have I not received any update about its whereabouts, I haven't even received an email from the cashier saying they are aware of my problem and looking into it. Two weeks!

What would also be an anomaly is if the current cashier success continues for more than another month. What you should be concerning yourself with when deciding to deposit is how customer service is going to be treating you when your check doesn't come.

[radical10]

I am officially don ewith lock. No support responses. About 90% of what I read is bad. NOt worth the hassle. There are too many other places to play to have to put up with this bs. They are really disappointing. No clue how they can ever run a site with this kind of lack of support and overall lack of respect for its players!!!!!!!!!

[loxxii]

Requested a check on 2/15.
Approved and supposedly mailed out on 3/1. No check yet as of 3/24 and support is no longer responding. Does anybody know if you can contact Fedex for a status update once it is mailed since Lock Poker cannot provide this?

Requested WU on 3/17.
Approved on 3/18. Picked up money on 3/18. Thank you Lock Poker. Great job!

[JGUN84]

DEAR LOCK....
how about some real compensation for those of us who used the bank transfer option and still haven't been paid???????? It has now been a full month since I requested mine, my own personal frustration with this matter has been a lot to deal with. The massive delay in receiving payment has disrupted my life to a degree and nobody seems to give a damn. You guys need to make this right.

[cborden]

Originally Posted by JGUN84

DEAR LOCK....
how about some real compensation for those of us who used the bank transfer option and still haven't been paid???????? It has now been a full month since I requested mine, my own personal frustration with this matter has been a lot to deal with. The massive delay in receiving payment has disrupted my life to a degree and nobody seems to give a damn. You guys need to make this right.

I thought they weren't doing bank transfers anymore? Only WU and checks not I thought, but it is still pretty lame they don't at least email you to let you know what's going on with your money.

[Iwon1once]

Just posting to say I requested a WU on Thursday and got my money today. I'm glad the WU method is still up, even if it is for a lesser amount.

[tigertigeraa]

I requested payout by Western Union on Mar 23(fri).

How many days do I wait?

2-3day?

[Iwon1once]

Originally Posted by tigertigeraa

I requested payout by Western Union on Mar 23(fri).

How many days do I wait?

2-3day?

I requested mine on the 22nd and got it today, so it might be there as early as tomorrow. I know it's not universal across the board, but I live in AL and since the checks got quicker I haven't had a bad payout experience on lock.

[Rivertranced]

I can't believe I am posting in this thread with GREAT news!

Max check
Requested 3/17
Received 3/23

NY resident... 6 days!!!

[yank333]

Originally Posted by JGUN84

DEAR LOCK....
how about some real compensation for those of us who used the bank transfer option and still haven't been paid???????? It has now been a full month since I requested mine, my own personal frustration with this matter has been a lot to deal with. The massive delay in receiving payment has disrupted my life to a degree and nobody seems to give a damn. You guys need to make this right.

This is exactly the point I am trying to make above. There is a complete failure in how Lock reacts whenever there is a breakdown in the withdrawal process. There seems to be dozens of people ITT who were affected by the bank transfer fiasco. Some have received their money, some haven't. After waiting weeks longer than the initial time frame, then repeatedly hearing new target dates, how many people are happy with the way Lock treated you when this problem arose.

Problems happen that are beyond their control. We can't blame them for that. What we can blame them for is how they respond to those problems.

[eddiep68]

Check 1 Requested: 3/14
Check 1 Processed: 3/15

Check 2 requested: 3/18
check 2 processed 3/20
---------------------------
-check 1 received 3/23
-still waiting for check 2

[dirtyjb30236]

I got an e-mail today saying my Bank Transfer from 2/26 had been cancelled and returned to my account.

Of course it hasn't been credited to my account yet, so we'll see what happens.

[evalevan66]

Originally Posted by dirtyjb30236

I got an e-mail today saying my Bank Transfer from 2/26 had been cancelled and returned to my account.

Of course it hasn't been credited to my account yet, so we'll see what happens.

Same here, they said it was returned due to "invalid information" which I think is bs because I triple checked the info before I sent the request, but w/e. I have gotten the money in my account; glad to have this ordeal over with.

[SomeDork]

Originally Posted by evalevan66

Same here, they said it was returned due to "invalid information" which I think is bs because I triple checked the info before I sent the request, but w/e. I have gotten the money in my account; glad to have this ordeal over with.

Same thing. I'm positive that I gave them the right info, but whatever, got my money back. Cool that no one involved could ever admit making a mistake.

[dirtyjb30236]

OK, looks like the money was just returned from my cashout.

They also gave me the same story of "invalid info". I'm sure I triple checked all the info before submitting it to them, but whatever, glad to have my money back.