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Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

08-19-2011 , 02:43 PM
Yeah, poker side payouts are honestly going out a little faster than the casino ones lately, although the time frames are pretty close. So we're trying to balance it out to keep wait times down as much as possible and make sure that those of you we route to the poker side get put on a priority list.

There is a Merge withdrawals thread somewhere on 2+2 I think, and withdrawal times are down quite a bit over there now. We're still doing what we can to get times down on the casino side though.

-Rizen

Quote:
Originally Posted by Lego05
I got one like 4 or 5 weeks ago.






But have other people started having trouble with the cashout through the casino trick? I initiated a cashout on August 4th and it was still in "Requested" status on August 18th, today. I e-mailed support very early in the morning on August 18th, but before they got back to me I'd lost a bit more after having a bad couple days before that .... so I didn't want to withdraw as much anymore. I canceled my cashout and then a little later requested a new one, again through the casino, for a little less $. Then I e-mailed them again. Five hours ago I got this:




Also, it's not like I haven't ever played in their casino. I have played it on 5 different occasions. 7 different sessions tax wise (5 blackjack, 2 caribbean stud). And crazily I never lost, 7 of 7 for a total of +$1,945. Somehow Atlantic City messing around always goes the exact opposite way, including last week.





Maybe I should try what Elle says ..... I'm just wary because it wasn't long ago that I was hearing that the cashouts through the poker client took 6+ weeks easily.

Any thoughts from anyone before I do anything? Rizen?
08-19-2011 , 03:05 PM
Updating...

Casino side

Requested 8/2
Authorized 8/19 !!
Received ???

Requested 8/9
Authorized 8/19 !!
Received ???

Requested 8/19
Authorized ???
Received ???

Poker side

Requested 8/5 - Still Pending approval

Will update when I receive them.
08-19-2011 , 05:53 PM
Not so hidden brags in last post...hope you get your money..

My status:

Req- Jul 29
Authorized- Aug 19

Req- Aug 15
Authorized - Aug 19

Spoiler:
JK second one isnt authorized yet
08-19-2011 , 07:13 PM
DO NOT withdrawl anymore on the casino side if you are a poker player. I just got an email saying because I was a poker player they had cancelled my request and put the money back into my account and that I needed to transfer it to the poke side to withdrawl. They did say that they will see that the poker side makes the request a top priority but apparently they wont be allowing withdrawls from the casino side anymore if you just play poker.
08-20-2011 , 02:22 AM
I sent in my docs for verification well over 48 hrs ago..anyone know if they email me or should I just start trying to cashout/transfer funds? Thanks.
08-20-2011 , 02:51 AM
Quote:
Originally Posted by StuMan123
I sent in my docs for verification well over 48 hrs ago..anyone know if they email me or should I just start trying to cashout/transfer funds? Thanks.

they will email you and tell you that you are verified.
08-20-2011 , 03:08 AM
Quote:
Originally Posted by BOANGTAO
DO NOT withdrawl anymore on the casino side if you are a poker player. I just got an email saying because I was a poker player they had cancelled my request and put the money back into my account and that I needed to transfer it to the poke side to withdrawl. They did say that they will see that the poker side makes the request a top priority but apparently they wont be allowing withdrawls from the casino side anymore if you just play poker.
So if I place $1 worth of bets on blackjack I'm good for casino withdrawals?

Quote:
Originally Posted by LockRizen
As of right now this is case by case for users that have been waiting a while and have withdrawals that fall under the WU amount limitations.

-Rizen
So I can email them and ask to get a WU if my cashout is small enough? What is the max they can do via WU?
08-20-2011 , 10:37 AM
Quote:
Originally Posted by BOANGTAO
DO NOT withdrawl anymore on the casino side if you are a poker player. I just got an email saying because I was a poker player they had cancelled my request and put the money back into my account and that I needed to transfer it to the poke side to withdrawl. They did say that they will see that the poker side makes the request a top priority but apparently they wont be allowing withdrawls from the casino side anymore if you just play poker.
rizen can u confirm this
08-20-2011 , 01:52 PM
welp I get verified but then my first transfer I try to make is denied. blahhhh.
08-20-2011 , 04:38 PM
pretty tilting dealing with support..glad im not playing today...still waiting on them to fix my transfers...blahhhhh. Ya would think support would respond somewhat quickly but I should just stop thinking apparently.
08-20-2011 , 06:21 PM
what a load of bs
08-20-2011 , 06:25 PM
what clever planning that casino bonuses go out JUST as the cashouts slow to a crawl
08-20-2011 , 06:39 PM
ok they fixed it and word is that something is wrong with the account I was trying to send to? Hmm..Glad I got a reply tho!
08-20-2011 , 07:56 PM
Cashed out 7/24

Authorized 8/15

In progress 8/19

Will update once received.
08-20-2011 , 10:55 PM
For casino side cashouts, what does the status "in progress" mean? When I looked it up in the glossary it said it is a temporary status that lasts for a couple of minutes, but I've had it for a couple of days. Just curious what it meant. Thanks for any help.
08-20-2011 , 11:06 PM
Means they are shipping out, should be 3-5 days from what that is said until you get dat paper
08-22-2011 , 03:57 AM
Quote:
Originally Posted by beeschnuts
i think the poker side is faster than the casino side now. i requested a check from each side on august 2nd and i have already received the poker side check, while the casino check is still "requested"
How did you recieve a check requested 8/2 poker side when I am still pending approval from 7/31 on the poker side?
08-22-2011 , 10:13 AM
Requested 7/8
Authorized 7/18
In Progress 7/27
Received 8/5

Requested 7/16
Authorized 7/30
Received 8/5


Requested 7/24
Authorized 8/15
In Progress 8/19
Received ???


Requested 7/30
Authorized ???
Received ???

Requested 8/7
Authorized ???
Received ???


Requested 8/14
Authorized ???
Received ???

Requested 8/21
Authorized ???
Received ???

Also requested a poker side check on 8/21 and will update progress of that
08-22-2011 , 12:59 PM
must be fkn nice Tclark. I have to wait over 40 days for a check now that still has not been shipped out but people are getting them in two to three weeks. What a joke this is
08-22-2011 , 02:42 PM
Quote:
Originally Posted by BOANGTAO
must be fkn nice Tclark. I have to wait over 40 days for a check now that still has not been shipped out but people are getting them in two to three weeks. What a joke this is
Who has "gotten them in 2 to 3 weeks?" 2 of my cashouts say "In progress" as well but I haven't seen anyone say they've received them yet. Does your status still say "Requested" or what?
08-22-2011 , 03:37 PM
I've seen them do this with people that don't have any pending requests on the poker side and multiple on the casino side. I'm confirming how exactly they're handling it right now as I haven't heard any specifics on it, I'm just going off the activity I've been seeing right now.

-Rizen

Quote:
Originally Posted by BOANGTAO
DO NOT withdrawl anymore on the casino side if you are a poker player. I just got an email saying because I was a poker player they had cancelled my request and put the money back into my account and that I needed to transfer it to the poke side to withdrawl. They did say that they will see that the poker side makes the request a top priority but apparently they wont be allowing withdrawls from the casino side anymore if you just play poker.
08-22-2011 , 03:41 PM
Quote:
Originally Posted by zackryan28
So I can email them and ask to get a WU if my cashout is small enough? What is the max they can do via WU?
As far as I can tell they're only doing it for people who have had pending check requests for a period of time and it falls under $850. You can certainly e-mail and ask, but these are the conditions under which i've been seeing them offer it so far.

-Rizen
08-22-2011 , 04:41 PM
Requested 7-21
Authroized 8-9
In Progress 8-19
Chances my check goes out today...1 in 10.

Funny that I got an email from support saying my check would go out in the next batch after it was authorized on 8-9. Ehh, only 2 weeks later it hasn't. Done playing on the site until I receive the check because it seems like a complete waste of time. No rake races, no ronin, no store, ever changing vip program, terrible support, flawed software...ok I'll end rant. GL to everyone that puts in the time on this site only to hope they may someday receive their money.
08-22-2011 , 05:19 PM
Requested: 8/22
Authorized: -
In Progress: -
Rec'd: -

Also Rizen, will be interested to hearing an answer on that Casino side problem. Only reason I'm w/ding on the casino side is that the maximum w/d is more .

Thanks
08-22-2011 , 05:43 PM
Requested July 7
Authorized August 2nd

And no sign of it being sent out today. So I am now looking at 46 days and since it wont be sent out this week , at best 55 days if I got it next Thursday. This is pathetic!

      
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