Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) - Page 126 - Two Plus Two

Possible good news? I was able to get a hold of support...

Hi there,

You have nothing to worry about. We had a very isolated issue with one processor and all checks were reissued. It was a group of under 10 players.

I will look into your withdrawal. I know there are over 1000 checks going out this week.

Thanks for your patience.

Hopefully!?!

LOL Yeah I'll believe it when I see it...silence from reps and support...3K request May 2 ... JDB services email May 17....Still no tracking number...still no check...I wish I could do something...this is so shady

06-12-2012 , 08:46 PM

#3127

lvcjarrett

veteran

Join Date: Oct 2009 Posts: 2,374

Quote:

Originally Posted by lvcjarrett

I'm still waiting on both checks. Its officially been one month since the first check has been processed and I'm not expecting it anytime soon. Maybe we should change the term of "processed"? Carbon has no problem telling customers,"we just sent out a batch of checks." Meanwhile this thread gets ignored by Lock.

I wish they froze Shane's paychecks so he could understand the position of the players. Thank god I have a full time job otherwise I'd be screwed. I feel for those players that depend on poker as their primary source of income.

Just lie to me and say the checks are in the mail. I'd be much happier!

5/2 Check requested
5/7 Check processed
5/30 Waiting

5/11 Check requested
5/25 Check processed
5/30 Waiting

Doing my weekly bump. Where the F is my money?

Last edited by lvcjarrett; 06-12-2012 at 09:03 PM.

06-12-2012 , 08:49 PM

#3128

kerby14

grinder

Join Date: Apr 2008 Posts: 644

still no money from a check requested 4/27 and processed 5/9

06-13-2012 , 12:30 AM

#3129

rwvander

centurion

Join Date: Jun 2012 Posts: 154

Quote:

Originally Posted by Tizull

Graph of you winning 3k or not real.

really dude???? every post you ask for a graph of me winning 3k??

Your the shill man...3k aint s***

HERES MY GRAPH AGAIN HASNT CHANGED MUCH http://pokerprolabs.com/rwvander1/mergenetwork

same player same graph same stats....same issue gettin screwed by lock

If your working for lock, how about you help me out instead of questioning me every thread k shill?

06-13-2012 , 01:09 AM

#3130

333denots

newbie

Join Date: Jun 2012 Posts: 37

Quote:

Originally Posted by 333denots

wu max 5-30 had cash in hand 6-9
no reply from support on fee reimbursment and WU max now dropped to $350
hopefully they are slowly getting their **** together.. some kind of offical word here would be nice

they put my $65 fee back into my account today

06-13-2012 , 02:45 AM

#3131

Crzzy2000

grinder

Join Date: Jul 2005 Posts: 421

Requested Direct Bank Transfer 3 months ago.... still waiting...

06-13-2012 , 03:38 AM

#3132

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

Finally have some good news on the processing front, firstly we should see a flood of checks starting reaching players now as the check processors now sorted on the Revolution side of things.

We also have some good news on the WU front, we are implementing a new WU withdrawal solution that will see us return to the superfast processing times and includes a jump in the maximum cashout to $2k. This limit is also the weekly limit, so you can make $8k in WU withdrawals per month.

06-13-2012 , 03:53 AM

#3133

tommytuffnutz

banned

Join Date: Jun 2011 Posts: 638

Thank u for this shane. . Put an ease to all players minds

06-13-2012 , 03:54 AM

#3134

spring83

Jack of all trades

Join Date: Jan 2010 Posts: 3,370

Thanks Shane. Figured it had to do something with the change. Hope to see my check here soon, was approved and processed over 3 weeks ago.

06-13-2012 , 03:55 AM

#3135

tommytuffnutz

banned

Join Date: Jun 2011 Posts: 638

wow 8k in Wu withdraws. stone cold nuts by lock poker.

06-13-2012 , 08:46 AM

#3136

aceonetime

journeyman

Join Date: May 2011 Posts: 302

do you need your documents verififed to withdraw using skrill (moneybookers)? surely not considering you've been verified by moneybookers

06-13-2012 , 08:52 AM

#3137

lvcjarrett

veteran

Join Date: Oct 2009 Posts: 2,374

Quote:

Originally Posted by imjustshane

Thank you, thank you, thank you. I hope to see my checks soon, and 2k through WU? WOWza

06-13-2012 , 08:52 AM

#3138

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

Quote:

Originally Posted by aceonetime

do you need your documents verififed to withdraw using skrill (moneybookers)? surely not considering you've been verified by moneybookers

No we still need to verify who are are, its a part of our banking regulations.

06-13-2012 , 08:58 AM

#3139

aceonetime

journeyman

Join Date: May 2011 Posts: 302

Quote:

Originally Posted by imjustshane

No we still need to verify who are are, its a part of our banking regulations.

Ok, fair enough. What is the processing time on both verification and moneybookers withdrawls?

06-13-2012 , 09:55 AM

#3140

BennyBlanKKo

enthusiast

Join Date: Oct 2011 Posts: 71

Quote:

Originally Posted by imjustshane

<--------just pitched a tent(nohomo)

06-13-2012 , 10:03 AM

#3141

PoopyPokemon

journeyman

Join Date: Mar 2009 Posts: 266

Quote:

Originally Posted by imjustshane

Thanks for the update Shane. Any idea on a time frame? For example I requested a check on 5/1, processed 5/16, any idea when it will be coming in? Also, is requesting another check fine or should I wait until I receive the first one?

06-13-2012 , 10:44 AM

#3142

poker243

journeyman

Join Date: Aug 2009 Posts: 218

Quote:

Originally Posted by BennyBlanKKo

<--------just pitched a tent(nohomo)

+1 hahah

06-13-2012 , 12:24 PM

#3143

StackTheCheese!

stranger

Join Date: Dec 2011 Posts: 4

Quote:

Originally Posted by PoopyPokemon

Can any Americans confirm they have cashed out from lockpoker? I have requested a check 2 weeks ago, and can not get support to answer me via email. I have sent a few emails with no response; the money has been taken from my account and I see "withdrawal request" in transfer history. I just can not get anyone at lockpoker to respond to my emails or anything for 2 weeks now.

Whats the point of saying you have a live chat if it is always offline.

06-13-2012 , 12:27 PM

#3144

rwvander

centurion

Join Date: Jun 2012 Posts: 154

Quote:

Originally Posted by StackTheCheese!

I have two 3,000 dollar checks. two more coming in the mail.

The first check bounced for insufficient funds. The second check got my account frozen because it is linked to "a fraudulent or nonexistent account." I am a us player (illinois) and getting no help from anyone on Lock or anything.

Other people are having checks bounce, and Lock isn't helping them either. F these guys

06-13-2012 , 01:22 PM

#3145

ratm2525

journeyman

Join Date: May 2011 Posts: 221

Quote:

Originally Posted by StackTheCheese!

I have rec'd and deposited multiple checks from lock poker. They have taken anywhere from 1-4 weeks to receive although lately it's been closer to 4. My last one has been pending for almost 7 weeks now though, which is a bit concerning but I am still not that worried and shane said things are getting sorted out and a bunch of checks are going out soon. I think with their switch to the new network they have probably been a bit flooded with emails and things lately.

06-13-2012 , 01:43 PM

#3146

CmonSon

adept

Join Date: Sep 2010 Posts: 789

Can any confirm if they see $2k as max withdraw i still only see $350

06-13-2012 , 01:45 PM

#3147

PoopyPokemon

journeyman

Join Date: Mar 2009 Posts: 266

Quote:

Originally Posted by rwvander

Sup brah, I'm also in IL. I've only cashed out one time before this request and it got to me in 3 weeks and cashed fine. Hopefully everyone will be getting there checks soon like Shane said and no problems with bounces on new checks and ones being re-issued.

06-13-2012 , 01:53 PM

#3148

lvcjarrett

veteran

Join Date: Oct 2009 Posts: 2,374

Do we have a timeline Shane?

06-13-2012 , 02:19 PM

#3149

StackTheCheese!

stranger

Join Date: Dec 2011 Posts: 4

Quote:

Originally Posted by ratm2525

Yeah that is the reason I am not too concerned as of right now. They are undergoing changes and I will be patient. However a simple answer, even an automated one would be nice. Bit unprofessional and unorganized.

Last edited by StackTheCheese!; 06-13-2012 at 02:21 PM. Reason: shorter

06-13-2012 , 03:36 PM

#3150

Jbeezy6987

stranger

Join Date: Jun 2012 Posts: 6

Shane, an way you can check into a western union withdrawel for me it's been since 6-3 which is over 10 days now and I have heard nothing back from support, I have been reading trough these threads all week and I still feel ok about getting my money, however everyone on here seems to be getting their W.U in about 6-9 days.. Lookin forward to hearing for you I'd:gogetter6987

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