okay, read through a little may have answered my own question, although a $25 processing fee, as long as only 1 check per month, you guys recredit that 25 dollar charge correct? just seems steep for a paper check withdrawl
okay, read through a little may have answered my own question, although a $25 processing fee, as long as only 1 check per month, you guys recredit that 25 dollar charge correct? just seems steep for a paper check withdrawl
Yes, we will reimburse the check fee for the first check of every month, just send a request to support once the check is processed and they'll put the money back in your account ASAP.
Seems like things are slowing down!!!! Anyone recieved a check in the last week? if so, when was it requested...
Rizen- Can you get us an update on why things are slowing down? Sure you may be backed up, but atleast some people ITT would have been recieving something...
I'm trying to cashout on moneybookers. I am from Mexico. Your support has not been in contact with me at all. I really don't get why this site is even real, it just takes my money instantly but forever to give it back. Sounds a lot like a scammer imo.
bc it takes so long to get checks, ive have begun cashing out via both the poker and casino side. ive received several checks from the casino side but this is the first check ive requested from the poker side. i requested it august 2nd and it was approved today. can someone who has cashed out thru the poker side give me an estimate as to when i should receive it or what r the following steps after "approved" status. thanks
bc it takes so long to get checks, ive have begun cashing out via both the poker and casino side. ive received several checks from the casino side but this is the first check ive requested from the poker side. i requested it august 2nd and it was approved today. can someone who has cashed out thru the poker side give me an estimate as to when i should receive it or what r the following steps after "approved" status. thanks
From what I understand, once a "poker side" check has been approved you should expect to receive that within a week or so. I personally have not have a poker side check any time recently but hopefully someone can confirm the time frame for you.
FYI: Casino Side
Requested August 2nd
Status= still requested.
Hopefully it goes out tomorrow.
i hope your luck is different than mine. i requested a cashout on july 21st and it was "authorized" on aug. 3rd. it still says authorized now, so it looks like it will be a month before the cashout gets here assuming it actually goes out tomorrow.
Mine was supposedly sent out on the first and ive yet to recieve it, what do you think the issue is? Im really hoping it didnt just get lost in the mail or something.
casino side: requested on 7/24, nothing has changed.
I'm not worried and I know some people have gotten their checks quickly, but I think its worth letting people know to be prepared to wait a month rather than 2-3 weeks.
casino side: requested on 7/24, nothing has changed.
I'm not worried and I know some people have gotten their checks quickly, but I think its worth letting people know to be prepared to wait a month rather than 2-3 weeks.
Agreed about having to wait longer despite 2-3 week estimate. Requested on 8/2 and still no status change as of today Monday 8/15. Rizen, any updates?
casino side: requested on 7/24, nothing has changed.
I'm not worried and I know some people have gotten their checks quickly, but I think its worth letting people know to be prepared to wait a month rather than 2-3 weeks.
This is accurate.
Requested 7/24
Authorized 8/15
How long did it take for cashouts in hand after it was authorized?
Mine was supposedly sent out on the first and ive yet to recieve it, what do you think the issue is? Im really hoping it didnt just get lost in the mail or something.
If it's casino side this is definitely abnormal. Usually once it goes out it's 3-5 business days. If you contact support you shoudl be able to get a tracking # and we can find out where it is. If you want to CC me on that or PM me the info and I'll put in the request for you that's fine as well.
Requested July 21
Authorized Aug 9
Was told by support on Aug 9th that my check would go out with the next round of checks which I'm guessing is on Mondays. Still shows authorized so I'm assuming it hasn't gone out yet.