Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) - Page 10 - Two Plus Two

i see the max is 2500 withdraw - can you do more then one withdraw at a time? can u request a check and a gift card at the same time? sorry if this has been addressed.

08-05-2011 , 03:53 AM

#229

RyverRat

grinder

Join Date: May 2007 Posts: 467

Quote:

Originally Posted by LockRizen

48 hours is how long it is supposed to take.

-Rizen

Thank you Rizen for your reply and thankyou for reply to my pm almost instantly. I have now been contacted by support.

The poker world needs people like you.

08-05-2011 , 09:43 AM

#230

WVUskinsfan

no felonies

Join Date: Jan 2009 Posts: 5,055

Didn't see any sign that Fed Ex came yesterday and my check was sent mon so hoping today.

Will update

08-05-2011 , 10:36 AM

#231

reddragon1

adept

Join Date: Sep 2006 Posts: 769

Quote:

Originally Posted by WVUskinsfan

Didn't see any sign that Fed Ex came yesterday and my check was sent mon so hoping today.

Will update

Had a fed ex "will return notice" on my door yesterday. My 3 rpm withdraws were just left in mailbox.

08-05-2011 , 03:02 PM

#232

WVUskinsfan

no felonies

Join Date: Jan 2009 Posts: 5,055

Quote:

Originally Posted by reddragon1

Had a fed ex "will return notice" on my door yesterday. My 3 rpm withdraws were just left in mailbox.

They usually leave something but I haven't gotten anything as of yet

08-05-2011 , 03:04 PM

#233

Ebes12

grinder

Join Date: Aug 2009 Posts: 359

Quote:

Originally Posted by SNGplayer24

i see the max is 2500 withdraw - can you do more then one withdraw at a time? can u request a check and a gift card at the same time? sorry if this has been addressed.

I think in your situation the best thing to do would be to request a check from each of the casino and poker sides, you shouldn't have any problem requesting multiple checks.

08-05-2011 , 03:09 PM

#234

iCallSick1

banned

Join Date: Apr 2011 Posts: 57

Wish my cashout would get to me

08-05-2011 , 05:04 PM

#235

LockRizen

banned

Join Date: Jun 2011 Posts: 1,152

Quote:

Originally Posted by Austrian econ

I just received a Discover gift card with my withdrawal money on it. I called the number to activate the card and it said our servers are down until August 2nd, today is August 4th????????????????

WTF is this?

ANyone else experience this problem ???

i'm not aware of any outstanding issues. Contact support immediately please and CC me (rizen@lockpoker.com) and I'll follow up on it. For anyone that is wondering, the Discover gift cards are from the poker side.

-Rizen

08-05-2011 , 07:51 PM

#236

CCuster_911

You Only Live Once

Join Date: May 2008 Posts: 24,435

req: jul 18
rec: aug 4

08-06-2011 , 12:23 AM

#237

tclark828

old hand

Join Date: Jul 2008 Posts: 1,675

Requested 7/8
Authorized 7/18
In Progress 7/27
Received 8/5

Requested 7/16
Authorized 7/30
Received 8/5

Requested 7/24
Authorized ???
Received ???

Requested 7/30
Authorized ???
Received ???

08-07-2011 , 12:12 PM

#238

WVUskinsfan

no felonies

Join Date: Jan 2009 Posts: 5,055

Had a notice on my door friday so the check is here. I just have to pick it up.

Assuming all goes well,

Check requested 7/12
Check Received 8/5

08-07-2011 , 09:43 PM

#239

yosemitebear

newbie

Join Date: Jul 2011 Posts: 36

Requested 7/18
Authorized 8/7
Received ???

08-08-2011 , 12:09 AM

#240

Turb0Licious

aka Turb0

Join Date: Jul 2009 Posts: 5,054

A lot of withdrawals are taking 3 weeks to a month for players to receive from the looks of this thread. Although this isn't a bad timeframe at all for a US withdrawal, I'm not trying to raise concerns but why are Lock Pros guaranteeing 2 week cashouts then? If this is simply not the case.

I know it must be very hard to process US player cashouts and get it to them in a timely fashion, I just feel the "2 week guarantee" is a bit of an over step from Lock Pros IMO.

08-08-2011 , 12:28 AM

#241

Ebes12

grinder

Join Date: Aug 2009 Posts: 359

Quote:

Originally Posted by Turb0Licious

Sorry I had received checks in 2 weeks or less every time I requested one... I haven't had one sent out in around a month though. I do apologize for misleading you, just was going off the information at that time, I should have been more understanding that there was a chance that could change at some point.

Just as you mentioned, you are correct in that the realistic time frame was backed down to around 3 weeks as there has been a large amount of withdrawals. If there is anything else I can help or assist you with please let me know. Once again sorry for the confusion.

Last edited by Ebes12; 08-08-2011 at 12:39 AM.

08-08-2011 , 11:46 AM

#242

LockRizen

banned

Join Date: Jun 2011 Posts: 1,152

Yeah like Ebes said it was 2 weeks for a long time, I believe I posted ITT and a few other places just in the last couple of weeks that 3 weeks is a more realistic time frame for the near future at least.

-Rizen

Quote:

Originally Posted by Turb0Licious

08-08-2011 , 02:39 PM

#243

Turb0Licious

aka Turb0

Join Date: Jul 2009 Posts: 5,054

Quote:

Originally Posted by Ebes12

Sorry I had received checks in 2 weeks or less every time I requested one... Once again sorry for the confusion.

No need to throw yourself under the bus and say it was you who told me, because I certainly wasn't going to list names, but I appreciate your honesty.

TY to both of you for clearing that up, still at 3 weeks I feel is appropriate for getting withdrawals to players, especially US players during this time. Seems to be the fastest of the Merge skins as of now in terms of withdrawals thats always good to be leading in

08-08-2011 , 03:01 PM

#244

MannyDuuke

enthusiast

Join Date: Mar 2011 Posts: 84

Did checks get sent out today? Was hoping mine would but it doesnt seem like it did so far today

08-08-2011 , 03:41 PM

#245

ucnoles

journeyman

Join Date: Oct 2006 Posts: 222

Requested 7/21
sad to say after 19 days it still says "requested"

guess since it didn't get sent out today at the very earliest it will be at least 30 days before I receive a check. Not sure why it takes 20 days to do nothing considering I've had a successful cashout in the past.

08-08-2011 , 04:19 PM

#246

Ebes12

grinder

Join Date: Aug 2009 Posts: 359

Quote:

Originally Posted by Turb0Licious

No worries sir, like I said the time frame has changed since we talked so I'm glad I was able to clear that up for you.

08-08-2011 , 08:27 PM

#247

MannyDuuke

enthusiast

Join Date: Mar 2011 Posts: 84

Quote:

Originally Posted by ucnoles

I wonder if the checks even got sent out today because I was told mine would be in the next batch and it doesnt look like mine got sent. Heres my approximate timeline:

7/19 Requested
7/26 Authorized
7/31 In Progress

08-08-2011 , 09:24 PM

#248

Princeandrew

grinder

Join Date: Feb 2008 Posts: 601

I requested a cashout on July 20th. I just checked the status today and noticed that my check's status says "manual approval required". I have cashed out in May with no problems. Id appreciate any help

08-09-2011 , 11:05 AM

#249

LockRizen

banned

Join Date: Jun 2011 Posts: 1,152

Have you contacted support about this yet?? If not send me your username/e-mail and I'll make sure someone looks into it ASAP. Is this casino or poker side?

-Rizen

Quote:

Originally Posted by Princeandrew