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Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

06-03-2012 , 02:24 AM
my western union withdrawal has just been approved after about a week, but i havent gotten an email with mtcn??

where i get that info?
06-03-2012 , 02:31 AM
The processor will email you the details including the mtcn#. After they process your withdraw.
06-03-2012 , 02:50 AM
Quote:
Originally Posted by dwiele
my western union withdrawal has just been approved after about a week, but i havent gotten an email with mtcn??

where i get that info?
do u by any chance know the max withdrawal for wu on lock?
06-03-2012 , 02:55 AM
Quote:
Originally Posted by LivingOffZSun
The processor will email you the details including the mtcn#. After they process your withdraw.
ok cool, thx
Quote:
Originally Posted by jayg320
do u by any chance know the max withdrawal for wu on lock?
i surely do not. i just did a small one.

i do know the max wu transaction in the state of az is $450
06-03-2012 , 03:07 AM
Quote:
Originally Posted by dwiele
ok cool, thx

i surely do not. i just did a small one.

i do know the max wu transaction in the state of az is $450
okay thanks... i wonder if it varies from state to state.. hopefully someone else will chime in and give us a more definitive answer... thanks..
06-03-2012 , 03:47 AM
got my confirmation today that the 650 western union transfer is available after 6-8d days of waiting would suggest western union over a check since western union will never bounce once you get a confirmation
06-03-2012 , 05:31 AM
Still waiting on a WU cash out from 5/26.

Lets goooo!
06-03-2012 , 02:28 PM
There's no way to withdraw by debit card even though you used a debit card to deposit and are not a US player? Why?

Which of Skrill, NETeller, or ECOCard is easiest to set up? At present I have none of them. Can I withdraw *more* than I deposited by those methods, or is cheque the only way to withdraw profits?

Last edited by Pyromantha; 06-03-2012 at 02:39 PM.
06-04-2012 , 03:41 AM
Bump. Day 33.
06-04-2012 , 04:10 AM
requested on 4/27

processed on 5/9

still waiting for my check ldo
06-04-2012 , 04:13 AM
Shane, are the checks coming? Should I expect one this week? This is pretty rediculous. I just want my money. Keep all the coupons I had that haven't been converted in fpp's. Just give me the money you said would be here, at the latest 2 weeks ago. Thanks.
06-04-2012 , 10:14 AM
Quote:
Originally Posted by LivingOffZSun
Shane, are the checks coming? Should I expect one this week? This is pretty rediculous. I just want my money. Keep all the coupons I had that haven't been converted in fpp's. Just give me the money you said would be here, at the latest 2 weeks ago. Thanks.
I thought they were supposed to be the fastest in handling withdrawals for US looking sites.
06-04-2012 , 10:51 AM
I don't understand why you guys continue to play here. Whats the benefit. Whats so good about lock? They are not the fastest. The customer support is by far the worst in the history of online poker. What exactly keeps people playing on this site? I'm just curious because if someone treated me like that I would no longer bother with them. You get strung along and strung along. It's like they're saying "we can treat these fools anyway we want and they will still stay here". Kind of like Obama saying "Look at all these whate people that vote for me knowing that I hate whites, What fools!"
06-04-2012 , 11:10 AM
The most important thing is simply do NOT lie to your customers, that's it. The lock support handle said to PM him of ur cashout is taking over 3 weeks and he'd look into it. I talked to him 2 weeks ago and am now in weeks 6 and weeks 4 waiting for cashouts. I rake hundreds of dollars per week and that rake is going back to merge if I don't have a check that doesn't bounce by the end of the week. Enough is enough. Will sell my lock money for .85 on the dollar to get it all off if I have to. Complete ****ing joke. STOP LYING TO YOUR CUSTOMERS!
06-04-2012 , 11:15 AM
Max Check Requested 5-7
Processed 5-16
Received ?

Bank Transfer Requested 2-29
Turned into check and processed on 5-16
Received 5-21
Bounced 5-24
Emailed support with screenshot of check 5-29
Response from support ?

In tend not to tilt very easy but think I am very close
06-04-2012 , 11:51 AM
I browsed this thread b/c I was thinking of putting money on the new Revolution Network, where they have lightning fast payouts! But.... I am surprised cashing out sucks so bad here. Lock is touted as having the fastest payouts. I am going to hold off until the new software comes (cough) and these issues get sorted. I hope you all get your money soon.
06-04-2012 , 12:01 PM
Quote:
Originally Posted by LivingOffZSun
This tread has lost its way.
Request 5/2/12
Approved 5/8/12
Processed 5/16/12
Received ???

Request 5/10/12
Approved 5/23/12
Processed 5/25/12
Received ???

If you are still waiting on a cash-out, please display all your relevant dates.
Is Lock Poker offering WU withdrawal for US players? If so, what is the max amount that you can cashout via WU? What is the max check cashout?
06-04-2012 , 12:07 PM
Lock is not by any means the fastest cashout option for U.S. players. Bovada and intertops are both far superior in cashouts and customer support. A little fyi for all you out there that think Lock is the best option. I for 1 prefer bovada over them all because even without the rakeback, the games are far mor fishier and the casino pays out far more frequently than any of these other sites!
06-04-2012 , 12:22 PM
When was the last time someone cashed out via check successfully?
06-04-2012 , 02:35 PM
I recently emailed support regarding only being able to cashout 1 check at a time now. Below are the emails between lock and i. It's pretty obvious Lock is running the biggest ponzi scheme around! I also have two checks that i cashed out over a month ago that i have not received. Listed them below as well.


EMAILS BETWEEN LOCK AND MYSELF

Hey Elle since when are we only able to cashout one check at a time? I remember days where i would cashout two checks the same day. Now we have to wait for each check to be processed before requesting another? Since when did this start?

RESPONSE: Elle
MAY 30, 2012 | 01:59AM EDT
Hello,

it seems our Check Processor had changed their policy. This would have occurred last week.

All my best,

Elle

---
CSR, Lock Support

http://www.lockpoker.eu
http://www.lockcasino.eu


Approved 4/28/12
Processed 5/16/12
Received ???

Amount= $2500.00

Approved 5/9/12
Processed 5/16/12
Received ???

Amount=$1650.00

SIGHZZZZZZZZZZZZZZZZZZZZZZZZ
06-04-2012 , 03:48 PM
Quote:
Originally Posted by justdabbling
max check requested 4/15, processed 4/18, received 5/11, deposited 5/25
max check requested 4/18, processed 4/29, received 5/13, deposited 5/25
max check requested 4/29, processed 5/9, received 5-21, deposited 5/25
max check requested 5/5, processed 5/25, received ??

Was out of town for a few weeks, just got back and deposited all the checks today... All drawn on reputable banks (one of them is who I bank with). Last one (received 5-21) was a Tampa, Florida check, but not M.I., drawn on a regional bank,, and the earlier two are drawn on nationwide banks and are from Texas. It sounds like 2 of 3 clearing the bank is an optimistic view. Will update when the checks clear or get rejected...
All checks cleared the bank! I have to be fair to lock, because my cashouts have pretty much always followed the 3-4 week timeline and have cashed, although I know a lot of you have different experiences. Of course, now that I'm confident that the cashout process works, they switched to this janky software and all the tournies shrunk... Good luck all, be patient.
06-04-2012 , 04:10 PM
I really wish Rizen or Shane would chime in and say when checks were coming. I know their primary focus is getting the new network going but any news would be appreciated ATM.
06-04-2012 , 04:41 PM
Quote:
Originally Posted by BcuzItsSo
Is Lock Poker offering WU withdrawal for US players? If so, what is the max amount that you can cashout via WU? What is the max check cashout?
Yes, 450 for WU, 3000 for checks.

Where are you Shane? Please stop it ignoring my PM's!
06-04-2012 , 05:17 PM
Matt
JUN 04, 2012 | 02:38PM EDT
Original message

It's has now been over 1 month and i've not received the two checks that should have been here! Can i please have a legitimate update?

Alexis
JUN 04, 2012 | 03:49PM EDT
Hi,

This has been assigned to our cashier manager, your checks are on their way and should be with you by the end of the week, we appreciate your patience.
Sincere regards,

Alexis

---
CSR, Lock Support

http://www.lockpoker.eu
http://www.lockcasino.eu
06-04-2012 , 05:18 PM
^^ and those are the two checks that were processed on 5/16. So hopefully anyone who had their checks processed 5/16 gets then before end of week!

      
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