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Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP) Lock Poker cashout thread (10 WEEK MINIMUM WAIT) - not a transfer thread (see OP)

07-24-2011 , 11:55 PM
Quote:
Originally Posted by zackryan28
Check requested on casino side 7/13.
As of 7/21, the status is still 'requested'.
Will update whenever the status changes.
My check is still 'requested'.

Rizen, TheVillageGrinder requested his a day after mine and already received his. Mine has not even been processed yet. How can this be?
07-25-2011 , 12:45 AM
requested one of mine on the 12th (other on the 20th) also and its still listed as 'requested'. hopefully the casino side doesnt start taking as long as the poker side to get a check.
07-25-2011 , 12:53 AM
im in the same position, requested on the 14th and still says requested. really hoping it goes out this monday (25th)
07-25-2011 , 07:09 AM
Quote:
Originally Posted by Veteran68
Same here!

Question: does the one free courier check per month apply to the calendar month, or a 30 day period?
is this only on the poker side or does it also apply on the casino side?
07-25-2011 , 10:24 AM
Quote:
Originally Posted by gwsanche
is this only on the poker side or does it also apply on the casino side?
Courier checks only apply to the casino side. Merge's cashier handles the poker side checks and AFAIK do not refund check fees.
07-25-2011 , 11:30 AM
Does the Lock Casino side still offer WU withdrawals?
07-25-2011 , 12:41 PM
Rizen,

Are there any updates on the cashout to credit card option. You said it might be available in August, but you haven't said anything about it for a while.
07-25-2011 , 12:50 PM
Check Request (poker side) : 7/2

It is still 'pending' -- wish I knew to cashout from casino side. From what I've read on here, the status will remain as 'pending' until the check arrives in the mail.

Is that correct ? Also, is it worth my while to email support and try to get this cashout sped up?

Obv will be cashing out on casino side from here out. thx
07-25-2011 , 01:02 PM
Also - is it wise for me to make another cashout now on the casino side even though my poker side withdrawal is still pending ? will they allow this ?
07-25-2011 , 02:48 PM
Quote:
Originally Posted by UUUUP
Also - is it wise for me to make another cashout now on the casino side even though my poker side withdrawal is still pending ? will they allow this ?
From what I know, yes.
07-25-2011 , 02:51 PM
Quote:
Originally Posted by UUUUP
Also - is it wise for me to make another cashout now on the casino side even though my poker side withdrawal is still pending ? will they allow this ?
Yes, you can have pending withdrawals on both sides.

-Rizen
07-25-2011 , 02:51 PM
Quote:
Originally Posted by MyMaseratiDoes185
Rizen,

Are there any updates on the cashout to credit card option. You said it might be available in August, but you haven't said anything about it for a while.
when I talked to them last week things were still on schedule for Aug 1st, I will double check though.

-Rizen
07-25-2011 , 02:52 PM
Quote:
Originally Posted by gwsanche
is this only on the poker side or does it also apply on the casino side?
It applies to both sides, but only the first from EITHER side. So if you requested a check on both sides during the same calendar month you could only get reimbursed for one of those two.

-Rizen
07-25-2011 , 02:55 PM
Quote:
Originally Posted by zackryan28
My check is still 'requested'.

Rizen, TheVillageGrinder requested his a day after mine and already received his. Mine has not even been processed yet. How can this be?
I've followed up on several 'requested' checks and am waiting to hear the answer.

As far as TVG's check, I can't explicitly answer without going to support and asking the details, but I know each request goes through an audit and depending how many transfers/etc are on your account one account might take longer to audit prior to approval than another. that is the only explanation I can come up with.

-Rizen
07-25-2011 , 03:09 PM
is it safe to assume that if we have "authorized" check cashouts from casino side that they will be going out today?
07-25-2011 , 03:48 PM
Quote:
Originally Posted by phatcat
is it safe to assume that if we have "authorized" check cashouts from casino side that they will be going out today?
I wouldn't "assume" anything. I have had that happen twice. However, I requested on 7/19 and the status is still "requested." Clearly, it is as frustrating as hell because I hoped that the check would go out today (Mondays, as previously stated many times).

Rizen forwarded an email for me, but as he said, there hasn't been any response yet. We can only wait and hope.
07-25-2011 , 03:54 PM
Quote:
Originally Posted by Padgenuts
I wouldn't "assume" anything. I have had that happen twice. However, I requested on 7/19 and the status is still "requested." Clearly, it is as frustrating as hell because I hoped that the check would go out today (Mondays, as previously stated many times).

Rizen forwarded an email for me, but as he said, there hasn't been any response yet. We can only wait and hope.
I requested 7/6 and it updated to "authorized" 7/18. Trying to be patient...
07-25-2011 , 04:03 PM
Just to update...

From: Lock Casino
Requested: 7/12/11
Method: Check by Courier
Processed: No
Misc.: As I stated in my prior post(s), I've emailed both Lock Poker and Lock Casino from my email address and directly from the Lock client. I have never received any sort of response...nothing. It's been almost 10 days since my first email. I do appreciate Rizen doing his thing on here, though. Thanks, man. Still pretty sketched that there's no communication from Lock at all.
07-25-2011 , 04:08 PM
Quote:
Originally Posted by phatcat
is it safe to assume that if we have "authorized" check cashouts from casino side that they will be going out today?
Wondering that as well.
07-25-2011 , 04:43 PM
Lock is brilliant, they offer fast and quick cashouts for a week or two when the market is in flux, get everyone to switch over to their skin and then go back to slow pays. Genius marketing effort, i appreciate the larceny and deception (no sarcasm intended).
07-25-2011 , 05:22 PM
Lock is doing well. But they really need to get their withdrawls straight.

If player A withdrawls (requests) from casino side with courier check on 7-15-2011 and has it approved and sent out the following monday. Then player B who withdrew from casino side with same method on same date should also have it approved and sent out at same time.

But by the looks of it, this is not happening.
07-25-2011 , 06:19 PM
requested on thursday july 14th, hoping it would go out that next monday the 18th. when it didnt i hoped it would at least go out this monday, the 25th, but it is still "requested". if i have to wait another week just to get authorized, this check will likely take 3-4 weeks to get to me. what happened to the 7-10 days it was supposed to take?

When i requested a check at the start of july and it took a little longer people mentioned it was delayed bc of july 4th weekend and some canadian holiday possibly. it just seems like those were excuses and its much slower than was originally promised.
07-25-2011 , 06:24 PM
Quote:
Originally Posted by beeschnuts
requested on thursday july 14th, hoping it would go out that next monday the 18th. when it didnt i hoped it would at least go out this monday, the 25th, but it is still "requested". if i have to wait another week just to get authorized, this check will likely take 3-4 weeks to get to me. what happened to the 7-10 days it was supposed to take?

When i requested a check at the start of july and it took a little longer people mentioned it was delayed bc of july 4th weekend and some canadian holiday possibly. it just seems like those were excuses and its much slower than was originally promised.
i agree with this. hopefully this is just a temporary thing b/c waiting 3-4 weeks on the casino side also would be disappointing when it was so fast originally.
07-25-2011 , 06:54 PM
Quote:
Originally Posted by PapelbonCake
Poker-side check for $1650
requested: 6/20
Still pending manual approval: 7/20
(Despite a response email from Lock saying they would move my check up to 'priority status')
Casino side check request: $650
Requested: 7/13
still in requested state: 7/20
6.20 - Requested 1650 Poker side..
7.25 - Approved 1650 Poker side check..6:20pm

Casino side check requested 7/13 for $650
As of Monday 7/25 still pending..
07-25-2011 , 07:39 PM
Quote:
Originally Posted by wporter
i agree with this. hopefully this is just a temporary thing b/c waiting 3-4 weeks on the casino side also would be disappointing when it was so fast originally.
Please see my post above, they pulled a really good move, do quick cashouts for a couple of weeks, get all of the business from other skins, then go back to sitting on the funds and delaying payouts until the time they exit the US market and make some nice interest on the $$ in the meantime.

      
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