Lock Poker Bugs/Support - Page 34 - Two Plus Two

crashed daily since last update. already reinstalled and it's still same.
lags a lot one time, keep "connecting" another time. totally unplayable now

Is there any way to get old version client?

10-31-2012 , 03:26 PM

#827

NthDegree

banned

Join Date: Oct 2012 Posts: 268

How long does it normally take for account verification to be completed?

11-01-2012 , 02:43 AM

#828

THEROBBOB20

newbie

Join Date: Nov 2006 Posts: 23

Notes are not always being saved. Majority of the time they are but sometimes someone i played the day before and took notes on the notes are just is not there the next day.

11-02-2012 , 12:14 AM

#829

Fishie214

banned

Join Date: Jul 2012 Posts: 100

I have to be honest with you, Sitting at a 9 handed table .02/.04 with 7 bots right now is kind of fun... Its nice to abuse the absolute crap out of them and then knowing exactly when they have a hand!! haha cheers to the botters

11-04-2012 , 01:14 PM

#830

NCSU Wolfpack

banned

Join Date: Jun 2011 Posts: 271

Client is going to slowwwwww right now, when I click to register it takes almost a minute to load up my balance and allow me to enter wtf?

11-06-2012 , 05:37 AM

#831

Gunth0807

Wears Hoodies in Pizza Joints

Join Date: Sep 2008 Posts: 9,249

Not even letting me log in.

11-06-2012 , 10:12 AM

#832

Regret$

burnt out

Join Date: Mar 2010 Posts: 12,124

Are sngs not registering now?

11-06-2012 , 10:23 AM

#833

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

Quote:

Originally Posted by Regret$

Are sngs not registering now?

They are currently limiting SnGs while they perform some emergency maintenance, they only expect this to last 5-10 minutes.

This is maintenance related to solving the connection issues listed above.

11-06-2012 , 10:24 AM

#834

Regret$

burnt out

Join Date: Mar 2010 Posts: 12,124

Ok. Thanks for the quick response.

11-06-2012 , 11:08 AM

#835

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

This maintenance has been completed and the restriction has been lifted.

11-06-2012 , 11:39 AM

#836

JT3013

journeyman

Join Date: Nov 2008 Posts: 373

so i just blinded out of everything while sitting here watching my tables in "pause" any chance i can get my $55 that i need badly?

11-06-2012 , 03:36 PM

#837

JT3013

journeyman

Join Date: Nov 2008 Posts: 373

Quote:

Originally Posted by JT3013

so i just blinded out of everything while sitting here watching my tables in "pause" any chance i can get my $55 that i need badly?

Thanks Shane/Lock support for taking care of this!

11-06-2012 , 04:46 PM

#838

darthsikle

adept

Join Date: Oct 2008 Posts: 745

Quote:

Originally Posted by Fishie214

What? You're kidding right?

11-06-2012 , 06:45 PM

#839

mmuss

old hand

Join Date: Jun 2010 Posts: 1,562

probably a dumb question but I know my account is fully verified but I dont see anywhere in the client where I can do a person to person transfer. Any help would be much appreciated. Also curious if I need this to be able to receive a transfer (wanting to load some money on)

11-06-2012 , 07:38 PM

#840

EvalEvan

adept

Join Date: Jun 2012 Posts: 1,115

I signed up for the $10 PLO rebuy tonight at 5:30 EST. It apparently did not happen because it did not get enough entrants (cool), but I did not get my $11 back. Shane?

11-07-2012 , 03:49 AM

#841

Gunth0807

Wears Hoodies in Pizza Joints

Join Date: Sep 2008 Posts: 9,249

I noticed i have a free roll ticket from BOTK promo. 250 people are registered and the prize pool is a whopping 1$ where first walks away with 18 cents. What is that about? Is this some kind of joke?

11-07-2012 , 01:31 PM

#842

Stefan Prodan

grinder

Join Date: May 2004 Posts: 507

Where do I see how much bonus I have left or if a bonus processed?

I deposited $2k with THEFUTURE and WU deposit but I don't see my bonus anywhere.

11-07-2012 , 01:46 PM

#843

Fishie214

banned

Join Date: Jul 2012 Posts: 100

Quote:

Originally Posted by Stefan Prodan

Where do I see how much bonus I have left or if a bonus processed?

I deposited $2k with THEFUTURE and WU deposit but I don't see my bonus anywhere.

Admin. Reports. Bonuses. Can't track in depth at least to my knowledge

11-07-2012 , 09:07 PM

#844

Veteran68

journeyman

Join Date: May 2008 Posts: 333

The last couple of times the Lock client tried to update itself, including today, the update fails and get stuck in a download/update loop until I cancel. I have to go download the full client each time and install it over the existing client.

Speaking of, please have a developer take about 5-10 minutes with the installer script and have it detect an existing installation so I don't have to correct the installation path each time.

11-08-2012 , 01:29 AM

#845

irunreallybad

journeyman

Join Date: Jun 2012 Posts: 193

why the **** cant i see my real money balance on the main menu and/or have the option to put it there like i used to?

11-08-2012 , 10:35 PM

#846

irunreallybad

journeyman

Join Date: Jun 2012 Posts: 193

why the **** cant i write about my issues in the correct thread? my problem is on carbon not lock.

11-09-2012 , 05:34 AM

#847

Ben Lopez

grinder

Join Date: Nov 2010 Posts: 686

Poker notes only save 80-90% of the time. VERY annoying!

11-09-2012 , 09:48 AM

#848

CDoubleU

journeyman

Join Date: Jul 2009 Posts: 305

Quote:

Originally Posted by THEROBBOB20

Notes are not always being saved. Majority of the time they are but sometimes someone i played the day before and took notes on the notes are just is not there the next day.

Quote:

Originally Posted by Ben Lopez

Poker notes only save 80-90% of the time. VERY annoying!

THIS.

and the player color selector starts getting stuck and won't let me select one of the colors, it will be highlighted but will not appear on the player, then if I select another color then both are highlighted but only the 2nd shows on the player box.

11-10-2012 , 03:08 PM

#849

beserious

adept

Join Date: Sep 2006 Posts: 971

For the past day or two I've been repeatedly getting the following message, even when just running one instance of the client:
"Only one running instance of this application is allowed"

11-10-2012 , 03:53 PM

#850

beserious

adept

Join Date: Sep 2006 Posts: 971

Quote:

Originally Posted by beserious

For the past day or two I've been repeatedly getting the following message, even when just running one instance of the client:
"Only one running instance of this application is allowed"

Edit: fixed the problem by uninstalling/reinstalling client.

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