Open Side Menu Go to the Top
FAQ Today's Posts Search Twitter Discord
Register
Lock Poker Bugs/Support Lock Poker Bugs/Support
Subscribe
...
Page 29 of 44
First
Page 29 of 44
Go to page:
Go
9 19 24 25 26 27 28 29 30 31 32 33 34 39
Last
Go to page:
Go
Page 29 of 44
First
Page 29 of 44
Go to page:
Go
9 19 24 25 26 27 28 29 30 31 32 33 34 39
Last
Go to page:
Go
08-08-2012 , 03:11 PM
#701
lilwhaldo
View Profile Send Message Find Posts By lilwhaldo Find Threads By lilwhaldo
grinder
Join Date: Feb 2010 Posts: 554
I got the same message when I logged in, but cash games running fine for me.
08-08-2012 , 03:47 PM
#702
BrianRx74's Avatar
BrianRx74
View Profile Send Message Find Posts By BrianRx74 Find Threads By BrianRx74
grinder
Join Date: Feb 2009 Posts: 458
Originally Posted by kidpoker406
Is there a way to show my available balance in the lobby?

There is no way to show balance in lobby. You have to click cashier for now. Hopefully they are adding this to next update.
08-09-2012 , 06:48 AM
#703
nikeEclipse
View Profile Send Message Find Posts By nikeEclipse Find Threads By nikeEclipse
journeyman
Join Date: Mar 2012 Posts: 216
I recently downloaded lock poker and after installation i click to open it and it starts like it is loading up. I see the little square black lock poker icon in the center of my screen then it just stops and disappears. Any suggestions?
08-09-2012 , 05:03 PM
#704
BoJackson's Avatar
BoJackson
View Profile Send Message Find Posts By BoJackson Find Threads By BoJackson
centurion
Join Date: Sep 2007 Posts: 128
Quote:
Originally Posted by nikeEclipse
I recently downloaded lock poker and after installation i click to open it and it starts like it is loading up. I see the little square black lock poker icon in the center of my screen then it just stops and disappears. Any suggestions?
Mac or Windows?
08-13-2012 , 12:47 AM
#705
HossDaBoss
View Profile Send Message Find Posts By HossDaBoss Find Threads By HossDaBoss
grinder
Join Date: Apr 2008 Posts: 435
When I try to withdraw, it asks for my info, however the only country I can choose is Germany. I have never lived or been to Germany. My correct information shows in the front page of the cashier.

I have been emailing for close to 3 weeks now, sent 10+ emails about the same thing, fully explaining the situation, included screen shots, etc, and NOTHING has happened. I also pmd both rizen and shane who apparently ignored me.
08-13-2012 , 12:30 PM
#706
OldYoda's Avatar
OldYoda
View Profile Send Message Find Posts By OldYoda Find Threads By OldYoda
Mind Trick
Join Date: May 2004 Posts: 859
Quote:
Originally Posted by HossDaBoss
When I try to withdraw, it asks for my info, however the only country I can choose is Germany. I have never lived or been to Germany. My correct information shows in the front page of the cashier.

I have been emailing for close to 3 weeks now, sent 10+ emails about the same thing, fully explaining the situation, included screen shots, etc, and NOTHING has happened. I also pmd both rizen and shane who apparently ignored me.
Do you mean nothing has happened, as in the issue has been addressed by support but not to your satisfaction? Or, do you mean that all of your emails, screen shots and pm's to the forum reps have not gotten any response. Please clarify this, OP.

If the latter, this is exactly the type of thing that Lock can no longer afford to have happen.
08-13-2012 , 05:17 PM
#707
kowboys4's Avatar
kowboys4
View Profile Send Message Find Posts By kowboys4 Find Threads By kowboys4
Carpal \'Tunnel
Join Date: Jul 2009 Posts: 9,764
My admin screen is no where near close to matching up. I have $200ish gaming revenue but 100 points and my vault just opened even though it should have opened $50 ago?
08-13-2012 , 05:35 PM
#708
Mccormick
View Profile Send Message Find Posts By Mccormick Find Threads By Mccormick
old hand
Join Date: Mar 2010 Posts: 1,982
It takes 1-2 hours to update usually. If you started anywhere below 150 and now got to 200 in one session, it likely didn't update untill now.
08-14-2012 , 02:32 AM
#709
makol902
View Profile Send Message Find Posts By makol902 Find Threads By makol902
stranger
Join Date: Aug 2012 Posts: 5
I live in Germany. Why can not I make a deposit by credit card?
I see the error "This credit card processor only accepts US residents. Please go back and select another option."
This does that mean? Why do I then successfully passed the registration ... strange.
08-14-2012 , 02:36 AM
#710
jmurjeff
View Profile Send Message Find Posts By jmurjeff Find Threads By jmurjeff
veteran
Join Date: Apr 2011 Posts: 3,359
I swear the software sucks!!!!!
08-14-2012 , 03:45 AM
#711
HossDaBoss
View Profile Send Message Find Posts By HossDaBoss Find Threads By HossDaBoss
grinder
Join Date: Apr 2008 Posts: 435
Quote:
Originally Posted by HossDaBoss
When I try to withdraw, it asks for my info, however the only country I can choose is Germany. I have never lived or been to Germany. My correct information shows in the front page of the cashier.

I have been emailing for close to 3 weeks now, sent 10+ emails about the same thing, fully explaining the situation, included screen shots, etc, and NOTHING has happened. I also pmd both rizen and shane who apparently ignored me.
Quote:
Originally Posted by OldYoda
Do you mean nothing has happened, as in the issue has been addressed by support but not to your satisfaction? Or, do you mean that all of your emails, screen shots and pm's to the forum reps have not gotten any response. Please clarify this, OP.

If the latter, this is exactly the type of thing that Lock can no longer afford to have happen.
I have gotten 3 total responses, 1 scripted, and 2 from incompetent reps that couldn't understand the situation. Each took 3 or more days, I sent my last email 5 days ago and am yet to receive a response. My first email regarding this matter was sent on July 26th, this is unacceptable. I have not gotten any response to my PMs.

Now instead of being able to request a cash out and wait 6 weeks, I have to wait an extra month just to get a simple problem fixed.
08-14-2012 , 05:20 AM
#712
kowboys4's Avatar
kowboys4
View Profile Send Message Find Posts By kowboys4 Find Threads By kowboys4
Carpal \'Tunnel
Join Date: Jul 2009 Posts: 9,764
Quote:
Originally Posted by Mccormick
It takes 1-2 hours to update usually. If you started anywhere below 150 and now got to 200 in one session, it likely didn't update untill now.
I don't think this is it. Its been off for a while. I've let it sit all night without playing to catch up or do anything. It shows.

Gaming Revenue: $209.74
Points: 1,073 (Should be 2,097?)
Monthly Earned: 1,080 (I haven't been able to spend points so wtf?)
08-14-2012 , 04:34 PM
#713
rrickir
View Profile Send Message Find Posts By rrickir Find Threads By rrickir
centurion
Join Date: May 2011 Posts: 162
i was thinking of moving a little moeny to lock,, but i read all these threads bout lock now,, and am very glad i come check on 2+2 about things therere. still sounds like a big mess, and epople not getting their moeny easy, so i dont know now. prolly will wait now...
08-14-2012 , 06:38 PM
#714
Mccormick
View Profile Send Message Find Posts By Mccormick Find Threads By Mccormick
old hand
Join Date: Mar 2010 Posts: 1,982
Quote:
Originally Posted by kowboys4
I don't think this is it. Its been off for a while. I've let it sit all night without playing to catch up or do anything. It shows.

Gaming Revenue: $209.74
Points: 1,073 (Should be 2,097?)
Monthly Earned: 1,080 (I haven't been able to spend points so wtf?)
If you go to https://admin.lockpoker.eu/login

does it say "Rakeback" at the left side, or "WhiteVIP" ?

If it says Rakeback, the vault will not unlock for you at all, unless you contact support and they agree to open it up for you.

Also, you'd gain points at half the rate VIP players do.
08-14-2012 , 09:34 PM
#715
chrisc03
View Profile Find Posts By chrisc03 Find Threads By chrisc03
stranger
Join Date: Aug 2012 Posts: 1
I have been waiting for 16 days on a pending withdrawl and all i get is emails from lock support say 7-10 days for processing its been 16. Now they are say it will be 7-14 days after it is approved there just giving me the run around its a joke.
08-15-2012 , 07:56 PM
#716
kowboys4's Avatar
kowboys4
View Profile Send Message Find Posts By kowboys4 Find Threads By kowboys4
Carpal \'Tunnel
Join Date: Jul 2009 Posts: 9,764
Quote:
Originally Posted by Mccormick
If you go to https://admin.lockpoker.eu/login

does it say "Rakeback" at the left side, or "WhiteVIP" ?

If it says Rakeback, the vault will not unlock for you at all, unless you contact support and they agree to open it up for you.

Also, you'd gain points at half the rate VIP players do.
No it says White VIP. I've contacted support and after a little bit of blah blah blah I've been forwarded to "relevant departments". Heard nothing for two days now.
08-15-2012 , 07:59 PM
#717
Mccormick
View Profile Send Message Find Posts By Mccormick Find Threads By Mccormick
old hand
Join Date: Mar 2010 Posts: 1,982
Alright, yeah that's definately bugged then. Support can be very slow at times, so you'll need to wait i'm sure they'll get it fixed, though.
08-16-2012 , 02:14 AM
#718
BRS23
View Profile Send Message Find Posts By BRS23 Find Threads By BRS23
journeyman
Join Date: Aug 2008 Posts: 220
I emailed Shane and Rizen about my cashout from the 23rd (July) that I hadn't heard anything about until the 14th (August) hours after emailing both. Finally my cashout was approved and within hours the MTCN # was there which I really appreciate. However I went to pick up the money today and was told the senders name was not even close, so obviously I couldn't receive it. Help?
08-16-2012 , 12:13 PM
#719
Veteran68
View Profile Send Message Find Posts By Veteran68 Find Threads By Veteran68
journeyman
Join Date: May 2008 Posts: 333
Quote:
Originally Posted by Mccormick
Also, you'd gain points at half the rate VIP players do.
Should be 64% actually? Not quite as bad as half.
08-17-2012 , 03:42 PM
#720
kowboys4's Avatar
kowboys4
View Profile Send Message Find Posts By kowboys4 Find Threads By kowboys4
Carpal \'Tunnel
Join Date: Jul 2009 Posts: 9,764
Quote:
Originally Posted by kowboys4
No it says White VIP. I've contacted support and after a little bit of blah blah blah I've been forwarded to "relevant departments". Heard nothing for two days now.
still haven't heard anything back yet.
08-17-2012 , 04:08 PM
#721
Mccormick
View Profile Send Message Find Posts By Mccormick Find Threads By Mccormick
old hand
Join Date: Mar 2010 Posts: 1,982
Quote:
Originally Posted by Veteran68
Should be 64% actually? Not quite as bad as half.
Could be 64% aswell, i'm honestly not 100% sure. Source? I don't have a source for 50% either just read it somewhere i think. I still think SilverVIP > RB if so
08-17-2012 , 06:27 PM
#722
Veteran68
View Profile Send Message Find Posts By Veteran68 Find Threads By Veteran68
journeyman
Join Date: May 2008 Posts: 333
Quote:
Originally Posted by Mccormick
Could be 64% aswell, i'm honestly not 100% sure. Source? I don't have a source for 50% either just read it somewhere i think. I still think SilverVIP > RB if so
On Merge the 35% rakeback rate was deducted from the VIP earn rate, so 100% - 35% = 65%. I'm assuming the same model holds for Revolution where the RB is 36%, ergo 64% VIP rate. Purely speculation my part, I haven't bothered to try and calculate my VIP earn rate yet. I just know at my volume that RB is way better. In fact as I recall RB is better for just about everyone short of Black.
08-17-2012 , 06:30 PM
#723
bigpotpoker
View Profile Send Message Find Posts By bigpotpoker Find Threads By bigpotpoker
veteran
Join Date: Jun 2011 Posts: 2,564
When I look through the cash lobby and players, sometimes they don't load, actually most of the time. Only way to fix is restart the client, which it usually stops showing players after like 30 minutes. I'm sure I'm not the only one with this problem, has happened since I downloaded.
08-17-2012 , 08:04 PM
#724
BADROCK
View Profile Find Posts By BADROCK Find Threads By BADROCK
stranger
Join Date: Aug 2012 Posts: 2
When can we expect to see a new look, really dont like the look now, dont like the avatars and the other one is a huge table and small names.
08-17-2012 , 08:47 PM
#725
Mccormick
View Profile Send Message Find Posts By Mccormick Find Threads By Mccormick
old hand
Join Date: Mar 2010 Posts: 1,982
Quote:
Originally Posted by Veteran68
On Merge the 35% rakeback rate was deducted from the VIP earn rate, so 100% - 35% = 65%. I'm assuming the same model holds for Revolution where the RB is 36%, ergo 64% VIP rate. Purely speculation my part, I haven't bothered to try and calculate my VIP earn rate yet. I just know at my volume that RB is way better. In fact as I recall RB is better for just about everyone short of Black.
Nop, even at 64% rate SilverVIP would be much better: 11% less RB flat, but then 36% faster deposit bonus clearing in itself is around 15% RB difference, 36% less points would be 3,6% less RB and then there's Ronin ontop of that.
Page 29 of 44
First
Page 29 of 44
Go to page:
Go
9 19 24 25 26 27 28 29 30 31 32 33 34 39
Last
Go to page:
Go
Subscribe
...
Page 29 of 44
First
Page 29 of 44
Go to page:
Go
9 19 24 25 26 27 28 29 30 31 32 33 34 39
Last
Go to page:
Go
      
Feedback is used for internal purposes. LEARN MORE
Contact Us Privacy Statement TOS
Top
Powered by:  Hand2Note
Copyright ©2008-2022, Hand2Note Interactive LTD
m