I made two deposits on 07/16. One was for $100.00 and the other was for $95.00. For some reason a third deposit posted to my bank account, but not to my Lock account. It was for $96.83 and it was from "LINKTICK SHANGHAI". So now I am short in my bank account and am being charged for a deposit I never requested. Has anyone else ran into a similar issue?

E-mail me at rizen@lockpoker.com with your account info (just the e-mail and username) and I'll make sure it gets looked at ASAP.

Thanks

-Rizen

you guys have definitely been compromised.
this same thing has happened to me twice now 7/16 one charge for $45.80 plus $1.37 international fee and 7/18 for $50.89 with a $1.53 international fee, both going to LINKTICK SHANGHAI which states that it's a clothing company in China.

tourney table didn't load after registration today... took 10-15 minutes for the "take my seat" button to show up.

it's already the 2nd time in the last 10 days. Please ask the dev team to fix it...

It has been a week now since i sent an email to support requesting exclusion from casino games. WHY AM I STILL ABLE TO PLAY CASINO GAMES ON LOCK?

Cake skin responded to my email within 10 minutes. Lock can't respond within a week?

This is how players are able to play on Revolution?? Depositing thru fake clothing companies? WTF? Didn't you guys learn anything from FTP, Stars, and UB/AP getting shut down? If you can't host the games without breaking laws then don't do it. You are putting OUR money at risk with this. Why don't you put some of that money your making off US into fighting for our rights to play poker? Why is it up to the players to do everything from fighting for poker rights, catching cheaters, to teaching you how to run your own poker site? It's like were paying you to do nothing but collect checks. And you wonder why online poker is dying...

how does someone have so many posts in a poker forum and not understand the US situation...

referring to first few sentences.

the middle and last part is correct tho.


and: WTF YOU CAN ASK THEM TO EXCLUDE YOU FROM BEING ABLE TO PLAY THE CASINO??? seriously>? i need this... =(

I'm having trouble unlocking my account. Me and my friend were playing on lock poker for a while and while another friend was over we tried to make him an account. immediately our accounts were locked up. The site said i had to send in my information to unfreeze it so i did and waited for a week. i haven't gotten any response and im getting worried and im also itching to play. Can aanyone help?

Is there a hold on cashing out if a player receives a funds transfer?

Hi,
Ive been trying to log into my account now for a little over 1 hour. Keeps saying Timeout - Client Side Timeout. Any help on this?
Thanks.

That feel when you load up a few cash tables and it's just lagging horrendously :\

Brb gotta fold hands on other tables to make sure I don't lag out when I got big hands on other tables.

Please fix your waitlist. I'm trying to sit at normal tables, and I keep getting waitlisted for shallow tables. I know this because, there are open normal tables that perfectly suit my criteria. Before I thought it was because everyone is waitlisting as well so I have to wait in line. But these tables have OPEN seats that aren't even reserved. And then I get 9 shallow tables waitlisted in a row. FIX THIS PLEASE.

I just subscribed to lockpoker and make a deposit.
When I sit a table my seat keeps marked as "reserved" and I can't see my cards and my bets (in both real and play money)...
The weird thing is if i connect through a fake account (by subscribing with another email adress and fake details) the bug doesn't appear in play money.
Does anyone have ever see this?
Thx

I asked to be switched to the VIP program nearly two weeks ago and got an email a week ago telling me that I would be switched over soon, but it hasnt happened yet. A friend of mine requested days after me and has already been switched, any info on this?

I mailed them around 5 days ago with same question: no reply yet whatsoever.

i emailed them 4 days ago. same question. support must be on vacation.

If I already have an account with rakeback on the network, can I create a lock account with rakeback? I know that this has been against Cake's TOS in the past, just wondering if Lock is an exception as I am looking to switch.

You can sign up and be on our VIP program, but there is still a requirement of 90 days of inactivity before you can switch rakeback betwen skins.

Thanks!

-Rizen

so i redownloaded lock about a week ago and it will not load up. It starts like it is going to load, the black square icon starts in the center of my screen then it just disappears. I've emailed support days ago and no reply. Also, i emailed support about a change of email address last month and still no reply...wtf is going on there?

Hey I see Rizen is active in this thread and since my PM isnt working yet, I should ask. Can you do something about my bounced check? Like get it credited back to my account

Pretty sure you just e-mailed me and I sent it to the appropriate person, but if not please e-mail me your info to rizen@lockpoker.com

Thanks

-Rizen

Emailed Rizen, he contacted the right people immediately... if this gets resolved inside of 2 hours lol I will be uber impressed... THANKS RIZEN

Say what you will about the site, but he is on the ball

id like a repsonse from rizen,
past my 7-10 buinsess day timeframe from suppport on my cashout
now im gettitng no response
can you help find out whats going on? and why its not processed on time from the timrframe they gave me on monday?

much appreciated!

id is householdcro

I've asked for an update and copied you.

Thanks

-Rizen

thanks alot for fast reply!
ill let you know what they say