Sometimes you win, sometimes you lose.

This is true "mad" grinder.

I would like to see the return of the customizable grid. I really dug the 3x3 or 3x3 options. Also, I can't get a game to go full screen for the life of me. Does anyone know a good resolution for the revolution? I'm using 1440x900 on a laptop. I still enjoy Lock poker and intend to stay loyal during these growing pains. Good luck.

I can deal with the rest, but the bolded part is going to drive me back to Merge 6.0 as soon as an update for HEM1 is released. How hard can this be to implement, honestly?

Was playing 2 tables of HU after falling below 100bb on one of the tables a screen would come up saying generic error. Was only happening on the table with 80bb like it was happening when it was trying to reload. We changed out that table and it went away

Hello everyone, this is my first message and I apologize if I use the popularity of this forum to try to reach Lock Poker customer support, which failed to reply to my emails until now.

I am a player from Spain and according to our legislation we cannot play anymore on .com since June 5th. The previous days to this D-day I tried to log in into my Lock Poker account, but an update was asked. I had some issue with that, wrote to support and received a standard reply. Nothing seriuos until then.

Anyway, I sorted out that issue by myself and then tried to log in at least to cash out, but with my big surprise I couldn't either log in into the poker client AND the casher (which has different links on the client)...

Since then I wrote twice to the support but I haven't received any answer... how should I manage this? I haven't a big amount on my account but still few hundreds bucks I would love to have back.

I am already within the people who never get their money back from Full Tilt, should I expect the same end with Lock Poker as well?

Thanks in advance for you advice, I don't know what to do from here in Spain.

Cheers from Barcelona!

What was included in the client update today?

Anybody know? I have some bug fixes and the like!!!!

Two questions for all of you since I can't get responses from Lock support:

1) Has anyone successfully used the Western Union option to withdraw funds from Lock, and if so, how do they deliver the funds to you?

2) Is anyone else having problems with the Hand History feature of the new software? It often freezes and disconnects me when I use it? Any suggestions?

filters don't save, it's really annoying right now.

After the update today my filters are saving.

I've already install/uninstall LOCKPOKERSetup2.0.1.4548 many times, also tried LOCKPOKERSetup2.0.1.4577.
All I get is a small grey window on for about 5 seconds, then it shuts down. (Win XP SP3 32bit)
Any fixes??

I was able to get the program to start on my Win7, but when I tried to log in, "Username is already taken". I've already reset my pw. I didn't want to create a new username til I find out what to do.
Do I have to re-register? Did I lose the cash in my account?? (Win7)

any help would be appreciated!

1. I have. They...ummm, deliver it thru western union. lol

2. Yeh, hand history freezes up the client for me too.

I'm having an issue of the client freezing up every so often. It often happens when it's my turn to act on multiple tables and sometimes it will freeze and time and sit me out. It can be very frustrating. It's not really a problem with lag because the client really doesn't lag when multi-tabling. I almost rather have it lag then freeze up. There's a difference. Lag will just make the client slow to react but still functional. Sometimes the merge client will do this. It'll lag but rarely freeze up. The Lock client is the opposite. It doesn't really lag, but it'll freeze on you. When this happens, it's unresponsive and it will freeze up for like 20 seconds and I'll almost time out on many hands and have 2 seconds to make a decision regarding my hand. What's the deal? This will happen maybe every ten minutes or so when 8 tabling or more.

I wasn't clear about Western Union. I meant, do they mail you a check or money order when you withdraw funds from Lock using their service, or do you have to go in person to their offices to pick it up.

Thanks!

U have to go in person. Online wu doesn't work for deposits and I'm guessing online wu doesn't work for poker cashouts as well. It's really easy a d simple. U just fill out a short form in wu. The only issue is how long it takes lock to process he cashouts now that they are on revolution (before the move to revolution I cashout three times through wu and it took less than a week each time)