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Old 04-16-2012, 12:42 AM   #151
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Angry Re: Lock Poker Bugs/Support

I made a mistake when I requested my bank wire and mixed up some #s. I have been emailing lock for a long time and they hardly ever even email me back. WHEN THEY DO THEY ALWAYS SAY THE SAME THING. You'll get the wire this week. We will email the cashier manager. Been hearing that 4 weeks, now they don't even email me back.
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Old 04-16-2012, 02:02 AM   #152
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Re: Lock Poker Bugs/Support

The client will randomly crash sometimes when I multitable sngs. Also, it seems to slow down and lag if I'm playing for a while. (only seems to happen when I'm playing more than 5 tables at a time though.) A reboot of the client seems to fix this...just a little, until it slows down again eventually. What's with this client? It can't be just my computer. Because I've never had this problem with any other client/poker software. Even bodog's old client (laughable I know) seems more stable.
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Old 04-16-2012, 02:50 PM   #153
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Angry Re: Lock Poker Bugs/Support

Quote:
Originally Posted by lllcornlll View Post
I made a mistake when I requested my bank wire and mixed up some #s. I have been emailing lock for a long time and they hardly ever even email me back. WHEN THEY DO THEY ALWAYS SAY THE SAME THING. You'll get the wire this week. We will email the cashier manager. Been hearing that 4 weeks, now they don't even email me back.

obviously no one will help me here either. i sent lock 4 emails this weekend asking them to just put my $250 back in my account and I have 0 replies. the site is a joke worst customer service i have ever had. my money has been m.i.a. for 2 months and they haven't done anything to help me except lie and tell me i am getting my money this week for 4 weeks.
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Old 04-21-2012, 11:34 PM   #154
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Re: Lock Poker Bugs/Support

hey,

trying to create a new account and i cant get it done.

the error is : Valid address required.

let me know,

Thanks
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Old 04-21-2012, 11:47 PM   #155
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Re: Lock Poker Bugs/Support

also cant see the lockops series tourneys in the lobby, wich i have signed up for
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Old 04-22-2012, 07:43 PM   #156
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Re: Lock Poker Bugs/Support

Getting my account verified is an absolute joke. I sent an e-mail 2 weeks ago asking what I needed to do to get it verified? Page sent me back an e-mail with all forms needed. I sent them in same day, note this was 2 weeks ago. Never heard anything back. 3 days ago I send a 2nd email asking what is going on, Paul replies asking for additional forms even though I copy pasted the email from Page showing everything I needed. Never hear back from Paul. Reply again today, he replies saying it is now in Que. What about the last 2 weeks? What a joke.
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Old 04-22-2012, 10:07 PM   #157
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Re: Lock Poker Bugs/Support

Glad to be playing poker again!

I'm running into an issue where the game table hangs after about 10 seconds of sitting. I have to force quit and restart the program about 3 times before I'm allowed to play at my given table. Any clue why this is happening?? I updates my windows update and I'm running on a clean profile without a bunch of background processes. What's funny is that while the table hangs, the lobby is fully functional...until I try and close the table window. I appreciate your help.
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Old 04-25-2012, 09:06 PM   #158
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Re: Lock Poker Bugs/Support

Quote:
Originally Posted by IBGrindin View Post
a couple times tonight while chatting while playing, i would hit enter when action folded to me unknowingly, and it would force me to min raise every time. really annoying. never had it happen on Carbon.
Are you using merge keys? It tends to do that.
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Old 04-25-2012, 10:33 PM   #159
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Re: Lock Poker Bugs/Support

hey I was just curious if you guys will ever raise the play chip stakes? the current max is 50/100. Thanks
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Old 05-12-2012, 12:35 AM   #160
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Re: Lock Poker Bugs/Support

Is lock poker not taking people from New York? I tried to make an account and it said that people from my location aren't allowed to play....?
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Old 05-20-2012, 10:39 AM   #161
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Re: Lock Poker Bugs/Support

i made my account when I was living in Spain, moved back to USA and kept playing, they froze my account and wanted a utility bill, didn't accept the Spanish one I sent in and now won't respond to my e-mails even though I have $ in there..

I live in Louisiana now, can I switch to this address? I know Cake accepts LA players but Lock didn't in the past. Rizen, please help.
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Old 06-01-2012, 10:26 AM   #162
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Re: Lock Poker Bugs/Support

Hi, I just downloaded the new lock poker patch.* I CANNOT see my whole cards at my table.* Nor can I see my own screen name or type in the chat box.* I can, however, post blinds, see flops/turns/rivers/ and bet/call raise.* Is this a bug??* Here is a link to a screenshot: http://i88.photobucket.com/albums/k1...Screenshot.png This occurs at real money tables and play money tables after the recent lock patch converting to the Cake network.

Key note, it asked me to create my new screen name.* I made my screen name |LampShade|* Is it possible that the error has to do with the fact that my screen name has a | as the first character?* If so, can you please change my screen name?
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Old 06-01-2012, 11:01 AM   #163
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Re: Lock Poker Bugs/Support

So I havent played on lock poker for almost a week. Opened it up today and it popped up an updating page. But then it says to check my connection and it freezes. I just heard they merged with cake. Should I just uninstall lock and try reinstalling it?
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Old 06-01-2012, 11:16 AM   #164
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Re: Lock Poker Bugs/Support

A few other people are having this problem right now. There's a thread about it, but we don't have a response yet. FWIW, uninstalling and reinstalling didn't work for me.
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Old 06-01-2012, 11:23 AM   #165
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Re: Lock Poker Bugs/Support

Any one else having problems with the filter saving figure out how to get it to work???
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