Lock Crash? - Page 3 - Two Plus Two - LockPoker Support Forum

Two Plus Two Forums Archived Forums Internet Poker Lock Poker

Lock Crash?

...

Page 3 of 4

1 2 3 4

Page 3 of 4

1 2 3 4

09-19-2012 , 07:28 PM

#51

lilman2636

veteran

Join Date: Sep 2007 Posts: 2,531

weee

Last edited by lilman2636; 09-19-2012 at 07:28 PM. Reason: its back hell yea

09-19-2012 , 07:29 PM

#52

hankypankyAA

journeyman

Join Date: Jul 2012 Posts: 333

intertops just came back up

09-19-2012 , 07:30 PM

#53

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

Everything is back up, just waiting on a statement on if the tournament cancellation policy was effected.

Im guessing if you guys are at your tables you will know before me.

09-19-2012 , 07:30 PM

#54

Douggyfr3sh

adept

Join Date: Oct 2009 Posts: 872

I just logged back in and both my MTT's are on synchronized break still. Are these things going to be played out instead of doing ICM ??

09-19-2012 , 07:33 PM

#55

Douggyfr3sh

adept

Join Date: Oct 2009 Posts: 872

Quote:

Originally Posted by imjustshane

Everything is back up, just waiting on a statement on if the tournament cancellation policy was effected.

Im guessing if you guys are at your tables you will know before me.

I was just dealt in after break, guess we are not doing ICM?

09-19-2012 , 07:33 PM

#56

CalBandGreat

journeyman

Join Date: Apr 2011 Posts: 312

Yes we r playing.

09-19-2012 , 07:33 PM

#57

lilman2636

veteran

Join Date: Sep 2007 Posts: 2,531

no refunds lets bang boys!

09-19-2012 , 07:35 PM

#58

NxtWrldChamp

Carpal \'Tunnel

Join Date: Feb 2008 Posts: 9,082

how long until our balances are reconciled?

Was playing cash games, none of the money that I was sitting with is currently in my account.

09-19-2012 , 07:36 PM

#59

bansheewild88

stranger

Join Date: Sep 2012 Posts: 4

^ I am having the same problem.

09-19-2012 , 07:36 PM

#60

MiscDirection

adept

Join Date: Jun 2009 Posts: 817

its up

09-19-2012 , 07:37 PM

#61

The JO Show 601

centurion

Join Date: Feb 2011 Posts: 118

Quote:

Originally Posted by NxtWrldChamp

how long until our balances are reconciled?

Was playing cash games, none of the money that I was sitting with is currently in my account.

Yup, I left a table with a stack and it hasn't shown up in my account balance yet. Taking longer than Usual

09-19-2012 , 07:37 PM

#62

bansheewild88

stranger

Join Date: Sep 2012 Posts: 4

Does anyone know when Cash Game players would see the money back into their account?

09-19-2012 , 07:40 PM

#63

TSU8842

enthusiast

Join Date: Aug 2011 Posts: 84

Having same issue, none of my cash-game stacks are back in account.

09-19-2012 , 07:41 PM

#64

Iwon1once

enthusiast

Join Date: Sep 2011 Posts: 98

I've played and won 2 husngs since coming back online and haven't gotten the money yet...also i'm down 15 for a husng i got charged for but never played right before the crash.

09-19-2012 , 07:42 PM

#65

bansheewild88

stranger

Join Date: Sep 2012 Posts: 4

Does this happen a lot with lock?

09-19-2012 , 07:42 PM

#66

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

For the guys reporting cash game stacks that havent returned, Ive just written to the network team to let them know about this issue and to request an update for you. I will let you know as soon as I hear back.

09-19-2012 , 07:43 PM

#67

transversal

grinder

Join Date: Dec 2009 Posts: 628

Quote:

Originally Posted by imjustshane

When it comes back up just grab support on live chat and give them the hand ID and they can ensure you were credited correctly.

How do you do that?

09-19-2012 , 07:44 PM

#68

Iwon1once

enthusiast

Join Date: Sep 2011 Posts: 98

Quote:

Originally Posted by Iwon1once

I've played and won 2 husngs since coming back online and haven't gotten the money yet...also i'm down 15 for a husng i got charged for but never played right before the crash.

Going to have to quit playing for now, it's been over 5 minutes since I won my first husng after the crash and still haven't been paid for either. Money gets deducted from my account just fine, but I can't seem to get paid...

09-19-2012 , 07:46 PM

#69

transversal

grinder

Join Date: Dec 2009 Posts: 628

Quote:

Originally Posted by Iwon1once

Same here. I was playing a cash game, and the balance has yet to be returned to my account.

N/M, it just showed up.

09-19-2012 , 07:47 PM

#70

The JO Show 601

centurion

Join Date: Feb 2011 Posts: 118

Just got my stack back into my account balance.

09-19-2012 , 07:48 PM

#71

Iwon1once

enthusiast

Join Date: Sep 2011 Posts: 98

Is anyone else playing sngs and not getting paid?

Edit: Apparently they are coming in one at a time, just got the first one.

09-19-2012 , 07:49 PM

#72

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

I just passed this over to my CEO to investigate but now the JO Show is reporting his funds are back, is this the same for everyone else as well?

Just want to check if I can let my CEO know its sorted or if they still need to chase this up.

09-19-2012 , 07:51 PM

#73

NxtWrldChamp

Carpal \'Tunnel

Join Date: Feb 2008 Posts: 9,082

Quote:

Originally Posted by imjustshane

Funds are back. Came in 3 separate intervals which was a bit worrying. 1st cashier update I knew was way short of what I had on the tables. 2nd still seemed like a few hundred was missing, and 3rd update to cashier just came through and looks like it is accurate now. Thanks.

09-19-2012 , 07:53 PM

#74

BullsNation

banned

Join Date: Jul 2012 Posts: 78

Still waiting for my refund in 2 HU sng's and 2 tourneys...

09-19-2012 , 07:54 PM

#75

Iwon1once

enthusiast

Join Date: Sep 2011 Posts: 98

Quote:

Originally Posted by imjustshane

Shane I am still waiting on the following:

1) $15 for a HUsng I tried to register for before the crash. I got a Tournament Registration Failed notification, but it still deducted from my account.

2) Same as above for a $30 HUsng about 1 minute ago, well after Lock came back up

Page 3 of 4

First

1 2 3 4

Last

...

Page 3 of 4

First

1 2 3 4

Last