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Old 06-03-2012, 07:54 PM   #91
journeyman
 
Join Date: Mar 2007
Posts: 236
re: Known Issue - Money disappears from account after leaving table

just happened to me. sat at two tables, didnt play a hand and left tables, cashier is 2 buyins lighter. wah.
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Old 06-03-2012, 07:56 PM   #92
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Join Date: Dec 2009
Posts: 348
re: Known Issue - Money disappears from account after leaving table

I'm having the same issues. Money from 3 tables not being placed back in the cashier after leaving the tables. Is this a Unix-based system, and if so, do you have a daemon that needs to be restarted or if on a Windows system a service which needs to be restarted?
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Old 06-03-2012, 08:06 PM   #93
newbie
 
Join Date: Jun 2007
Location: PLO
Posts: 41
re: Known Issue - Money disappears from account after leaving table

Just left four tables about 30-60 minutes ago and still missing everything from my poker balance. So it is not fixed yet.
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Old 06-03-2012, 08:06 PM   #94
grinder
 
Join Date: Oct 2008
Location: Chicago
Posts: 435
re: Known Issue - Money disappears from account after leaving table

^ The only thing I need is a suitcase filled with hundreds
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Old 06-03-2012, 08:11 PM   #95
journeyman
 
Join Date: Mar 2007
Posts: 236
re: Known Issue - Money disappears from account after leaving table

Quote:
Originally Posted by vandy View Post
just happened to me. sat at two tables, didnt play a hand and left tables, cashier is 2 buyins lighter. wah.
ps. been over an hour now.
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Old 06-03-2012, 08:17 PM   #96
grinder
 
Join Date: Feb 2006
Location: Boston, MA
Posts: 463
re: Known Issue - Money disappears from account after leaving table

Quote:
Originally Posted by vandy View Post
ps. been over an hour now.
Same thing with me. I looked at my balance and thought I was going crazy for a minute.
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Old 06-03-2012, 08:18 PM   #97
Myx
journeyman
 
Join Date: Jun 2012
Posts: 216
re: Known Issue - Money disappears from account after leaving table

Just played a set of HUSNG'S, all funds missing (win or loss), hope this gets sorted out quickly!
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Old 06-03-2012, 08:20 PM   #98
Pooh-Bah
 
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Join Date: Sep 2008
Location: TigerTown
Posts: 5,455
re: Known Issue - Money disappears from account after leaving table

How come sitting out, X'ing out and leaving a table doesn't actually make you leave the table??? You can still see your name at the table in the lobby and re-open it and see yourself sitting out. You can even restart playing.

WTF?? How the hell do you actually leave the table?
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Old 06-03-2012, 08:22 PM   #99
grinder
 
Join Date: Sep 2011
Posts: 463
re: Known Issue - Money disappears from account after leaving table

I have the same issue. Not cool.
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Old 06-03-2012, 08:22 PM   #100
stern talker
 
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Join Date: Aug 2008
Location: would ya/ how much specialist
Posts: 7,876
re: Known Issue - Money disappears from account after leaving table

Seriously, we put money on your site. Please do whatever it takes to make sure that our money is safe and available to us.
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Old 06-03-2012, 08:24 PM   #101
journeyman
 
Join Date: Jan 2012
Posts: 211
re: Known Issue - Money disappears from account after leaving table

Way to go lock, thanks for taking my 340bb's and not even caring to respond.
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Old 06-03-2012, 08:27 PM   #102
journeyman
 
Join Date: Nov 2011
Posts: 240
re: Known Issue - Money disappears from account after leaving table

Same thing just happened to me... I've reloaded the cashier numerous times and shut the software down and reloaded it and nothing... I left 2 50NL tables and my money was just gone from my account... I also cashed in some tourneys earlier that was never added to my account. It's been over an hour. This is a HUGE problem Lock. My money needs to be reimbursed ASAP!
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Old 06-03-2012, 08:28 PM   #103
centurion
 
Join Date: Jun 2012
Posts: 167
re: Known Issue - Money disappears from account after leaving table

lack of the support since the launch is discouraging, not as discouraging as waiting for your winnings to get placed back in your account - playing HUSNG , you can cycle your roll in almost no time.
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Old 06-03-2012, 08:29 PM   #104
journeyman
 
Join Date: Nov 2011
Posts: 240
re: Known Issue - Money disappears from account after leaving table

Quote:
Originally Posted by imjustshane View Post
Hey guys this is now fixed and funds have been credited back to your accounts.

Please reach out to me ASAP if you you dont see it returned now.
Shane this just happened to me an hour ago. Money from tourney cashes and cash tables just gone... I really need help getting this back in my account
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Old 06-03-2012, 08:29 PM   #105
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Join Date: Sep 2008
Location: TigerTown
Posts: 5,455
re: Known Issue - Money disappears from account after leaving table

I stopped my session well over ten minutes ago and poof goes my money. It's not back in my account. WTF?

I thought Shane said this ****ing **** was fixed.
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