I deposited yesterday by WU and still have not been credited with the money. I e-mailed support and they said it was pending and will be confirmed 9 EST today. However this has not been the case.

At least u received a response from support...like I said....did moneygram yesterday and e-mailed everyone and no response... :-(

um yeah, but I did it yesterday morning and didn't receive a response until 1/2 AM, so that is the only reason.

My screename on lock is sey_when2 and I deposited 100.00 via moneygram and still havnt gotten anything 2 hours later. I thought this was suppose to be within a half hour?

I waited 10 days for my WU deposit, never hit my account so had to cancel. Saw another post where a guy was waiting 3 weeks. lol totally ridic.

I've said it before on here. All my WU deposits and monegrams went through within minutes. If it doesn't it's usually your fault. The most common issue is putting the receiver's name down incorrectly. It's usually a South American country and they have a surname(two last names). So when you deposit make it first name and the other two names put down as the last name. I think that is the issue most of you are having. WU is a very easy and fast way to deposit on lock.

just fixed it with diesels suggestion, but money still has not been credited. No answer from support yet either...

I had to do wu in person cause it doesn't work for online. Also u have to tell the wu person that u want the deposit or cashout to be in US dollars or it won't work

I never had a problem when i did WU to rpm, but loads with this. I got the named changed over the phone and everything else is correct besides the currency. I asked for the deposit/cashout to be in US currency, but the agent said that only the Costa Rican currency was available. If that's the case, not sure what I can do now, until support actually responds. (Canceling is a option, but I would probably have to pay another transfer fee)

Ask western union to cancel ur deposit. It should cancel as long as lock hasn't picked up ur deposit . It didn't work for my first deposit cause I went online for wu but called wu and they cancelled the deposit. Can't remember if I was charged a fee or not, again U'll have to ask wu for that info.

still havent heard anything from lock support or rizon...pathetic

bump...

got an email from support, rizon asked them to help me. hopefully something happens with it soon.

still no damn resolution is this serious? i want my damn money

once rizon emailed support i assumed id have a answer or my money within hours, what a stupid thing to think on my part. How can your customer service be this bad?