6/23: Cleared Ipad bonus and emailed request for cash option.
6/23-7/11: Email/PM back and forth w/support and Rizen a few times.
7/11 (18 days later): Receive email from Emily saying the funds were placed in my vault/Funds appear in vault.
So, I'm definitely happy to finally have my money, but it took 2.5 weeks to get it. Here's the funniest part...
7/11 10:38am EST: I forwarded my last email from support to Rizen.
2:07pm: Rizen cc's my email to Emily asking her to fix me up.
2:12pm: Emily cc's Rizen's email to me saying she will fix it asap.
2:16pm: Emily cc's another email to me and Rizen saying that the funds are in my vault now.
So, it took Lock 2.5 WEEKS to finally decide to give me my money, but only just 4 MINUTES to actually give it to me. Lol! Why the madness?
P.S. Thanks for all of the help, Rizen. It appears to be you that actually got Lock/Emily to finally give me my money I earned 2.5 weeks ago.