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iPad2 Updates and Confirmation iPad2 Updates and Confirmation

11-23-2011 , 12:32 PM
This marketing disaster is like watching a train wreck in slow motion, only not as fascinating.
11-26-2011 , 06:19 PM
Are we being ignored YET AGAIN???

Please, Rizen, whoever is responsible for this disaster, at least react in some way^^
11-29-2011 , 04:29 AM
Finally got the cash in my vault at the end of last week, tried to withdraw it then got declined because I hadn't verified my account which is fair enough but they also stopped me playing until my account was verified I had used a friends card to deposit because they owed me the money, and they needed copies of front and back of their card and a signed authorisation, which has took me until now to get. Hopefully I can be back on soon, emailed all the docs through last night.

Anyone know how long the account verification takes?

Thanks everyone for the help, hope you all get sorted soon.
11-29-2011 , 11:15 AM
still got nothing, wtf is this
11-29-2011 , 09:31 PM
Quote:
Originally Posted by Danc3r71
Finally got the cash in my vault at the end of last week, tried to withdraw it then got declined because I hadn't verified my account which is fair enough but they also stopped me playing until my account was verified I had used a friends card to deposit because they owed me the money, and they needed copies of front and back of their card and a signed authorisation, which has took me until now to get. Hopefully I can be back on soon, emailed all the docs through last night.

Anyone know how long the account verification takes?

Thanks everyone for the help, hope you all get sorted soon.
A couple of days or so if I remember rightly.

As much as I wish Lock could sort things out just once without having to get him involved, for anyone still waiting, I'd say your best bet is to email or pm Rizen and ask him to investigate on your behalf.

It's a pity really, this promo bought a lot of players to Lock, sadly I have a feeling that their handling of it has driven a lot of them away again.
12-03-2011 , 06:08 AM
still no ipad, no response from support. It's ridiculous.
Why don't they give us the 700$ if they can't deliver the ipads?
12-03-2011 , 06:11 AM
Wrote a PM to Rizen, he forwarded to Emily and...... (wait for it) one day later I had $700 in my vault.

To everyone still waiting, I highly recommend doing the same.

(Almost) Happy cheers from Germany :P
12-05-2011 , 09:33 AM
Quote:
Originally Posted by TrisG
Wrote a PM to Rizen, he forwarded to Emily and...... (wait for it) one day later I had $700 in my vault.

To everyone still waiting, I highly recommend doing the same.

(Almost) Happy cheers from Germany :P
# same happened to me, thanks rizen. finally!
12-12-2011 , 03:21 PM
Quote:
Originally Posted by MarbleArch
# same happened to me, thanks rizen. finally!
Not for me
Emailed a week ago, but still no money or promises of ipad.
Is it because i have´nt played since last summer when i realized that ipads were not moving?
C´mon lock, get this this done before christmas
12-20-2011 , 08:36 AM
Holy fukkin cit, 700$ finally in my vault. Funny how my attitude against lock changed from really negative to neutral in one moment, even played couple hands there.
Feels like christmal present
Actually, just today realized this "vault", money could have been there for couple weeks already...lol
12-20-2011 , 05:52 PM
Quote:
Originally Posted by AK48
Holy fukkin cit, 700$ finally in my vault. Funny how my attitude against lock changed from really negative to neutral in one moment, even played couple hands there.
Feels like christmal present
Actually, just today realized this "vault", money could have been there for couple weeks already...lol
You've got to cash it out yet!
12-20-2011 , 07:45 PM
Quote:
Originally Posted by JackRandall
You've got to cash it out yet!
Took me a couple of weeks with account verification and some crap about needing to deposit via neteller before I could withdraw (my 1st deposit was via neteller) so after a week of emails to and fro I finally got it sorted, took the full 72hrs to be approved tho.

Hope you guys get things sorted.
12-26-2011 , 07:12 AM
So did everyone get it sorted now?
06-08-2012 , 08:49 AM
Hi guys, old thread I realise but I never received my iPad and now want to check whether they shipped me cash instead. Obviously they dont reply to emails just like when I was chasing the iPad last year, and the cashier history only appears to go back 30 days. Does anyone know a way to check if I got what I was entitled to?

Thanks, WWJ
06-21-2012 , 02:25 PM
Just bumping this in case anyone's got any info? Cheers in advance
06-21-2012 , 04:07 PM
Quote:
Originally Posted by whenwilljack
Hi guys, old thread I realise but I never received my iPad and now want to check whether they shipped me cash instead. Obviously they dont reply to emails just like when I was chasing the iPad last year, and the cashier history only appears to go back 30 days. Does anyone know a way to check if I got what I was entitled to?

Thanks, WWJ
If you shoot me your email address I can look into this for you.

      
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