Open Side Menu Go to the Top
Register
iPad2 Updates and Confirmation iPad2 Updates and Confirmation

07-10-2011 , 04:19 PM
Finished end of june.
Emailed Emily and got an email back on 6th of july that they're hoping that the ipads will be getting shipped within 2 weeks and its just a matter of fullfillment from apple based on volume required.

Anyone received their ipad in the meantime?
07-10-2011 , 06:41 PM
Want to let people know that Lock credited my account for the IPad2 bonus. Thx Rizen and Emily!
07-10-2011 , 07:09 PM
When did you request the money and how long did it take for them to do so.
07-11-2011 , 10:31 AM
I'm a US player.

6/23: Finished Ipad promo/emailed support about $500 cash option.

Since then, I have emailed back and forth a couple of times with both support and Rizen, but I still have not received the cash yet. It's been about 2.5 weeks now and counting. Will update when I finally get the money. Sigh...
07-12-2011 , 12:10 AM
Quote:
Originally Posted by BBoy SpyDeR
When did you request the money and how long did it take for them to do so.
It took a little over a week. Send an email to support and CC Rizen and he'll get it sorted out for you. Be patient and they'll take care of it.
07-12-2011 , 08:22 AM
Completed the bonus last Friday. Emailed support on Sunday. Their reply was to contact Emily. I emailed Emily and literally two minutes later received a reply that the money was in my vault. I was very surprised and very pleased. GG Lock and thanks!
07-12-2011 , 10:46 AM
Update:

US player
6/23: Cleared Ipad bonus and emailed request for cash option.
6/23-7/11: Email/PM back and forth w/support and Rizen a few times.
7/11 (18 days later): Receive email from Emily saying the funds were placed in my vault/Funds appear in vault.

So, I'm definitely happy to finally have my money, but it took 2.5 weeks to get it. Here's the funniest part...

7/11 10:38am EST: I forwarded my last email from support to Rizen.
2:07pm: Rizen cc's my email to Emily asking her to fix me up.
2:12pm: Emily cc's Rizen's email to me saying she will fix it asap.
2:16pm: Emily cc's another email to me and Rizen saying that the funds are in my vault now.

So, it took Lock 2.5 WEEKS to finally decide to give me my money, but only just 4 MINUTES to actually give it to me. Lol! Why the madness?

P.S. Thanks for all of the help, Rizen. It appears to be you that actually got Lock/Emily to finally give me my money I earned 2.5 weeks ago.
07-13-2011 , 07:59 AM
Rizen ftw imo, if only they could get him a van to start delivering iPads himself
07-14-2011 , 10:42 AM
Quote:
Originally Posted by FearandLaos
I got a prompt reply yesterday -- asked for address and such and upon receipt they'd order it ASAP. The whole chain maybe took 3 or 4 hours -- its only been 24 hours since i replied to Rizen (ccing emily) so im not worried, just updating.

Not really sure if there will be further confirm, either, before I receive the ipad. All in all, like girafffs more good news/suspense/anxiousness -- hopefully leading to an ipad in hand.

I hope they also grab a reseller new one for most of us, especially with the delays thus far. Its a nice gesture and for those of you that have got it, i'm sure its awesome!

Looking forward to the ipad and it seems things are finally on the move again.
Just a weekly update -- No email reply to the email noted above, and 4 days after I sent a little followup to both rizen and emily and no reply again...

For all: I mentioned that I understand if there can't be tracking, just keeping us posted on where it stands in the pipeline would be great. I was hoping to have it for my NYC trip a few weeks ago. Now I hope to have it for Vegas next month, here's to that!

Rizen, any updates? I have yet to ever receive a reply from Emily though -- any way to touch base with her directly (aside from email) to confirm its on the way now that we confirmed all my info a week ago?

Many Thanks!
-Fearandlaos
07-14-2011 , 12:13 PM
Quote:
Originally Posted by FearandLaos
Just a weekly update -- No email reply to the email noted above, and 4 days after I sent a little followup to both rizen and emily and no reply again...

For all: I mentioned that I understand if there can't be tracking, just keeping us posted on where it stands in the pipeline would be great. I was hoping to have it for my NYC trip a few weeks ago. Now I hope to have it for Vegas next month, here's to that!

Rizen, any updates? I have yet to ever receive a reply from Emily though -- any way to touch base with her directly (aside from email) to confirm its on the way now that we confirmed all my info a week ago?

Many Thanks!
-Fearandlaos
you should have seen another follow up with Emily. Most likely the order was placed 7 days ago when she got the info, but I'm asking her to confirm. I do have other ways to get a hold of her than e-mail but am trying that avenue first as it's nice to have a paper trail of everything.

-Rizen
07-14-2011 , 01:04 PM
Quote:
Originally Posted by LockRizen
you should have seen another follow up with Emily. Most likely the order was placed 7 days ago when she got the info, but I'm asking her to confirm. I do have other ways to get a hold of her than e-mail but am trying that avenue first as it's nice to have a paper trail of everything.

-Rizen
I see the email from you -- I never got an email from Emily but if I do get a reply, I'll let everyone know... It would be awesome if you're right, and should be here today-ish with the current shipping window if that's the case.

Thanks Rizen! I totally agree, we can try that first and go from there... I'd like to stay on top of it if it really seems like we're close.

You've been a big help through this so far, kudos to you! You should get an iPad2 also :-P

-FearandLaos
07-14-2011 , 08:58 PM
anyone know which model of the ipads you get? just cleared the bonus and deciding to get the ipad or cash
07-15-2011 , 12:03 AM
I got my iPad today in Canada. It was the 16gb version and came by fedex with no tracking number beforehand.

It was not in the color I requested. Disappointing after so many e-mail exchanges. At least they came through and people outside the US are getting them.

Thanks Lock.
07-15-2011 , 01:16 PM
Quote:
Originally Posted by jumboAL
I got my iPad today in Canada. It was the 16gb version and came by fedex with no tracking number beforehand.

It was not in the color I requested. Disappointing after so many e-mail exchanges. At least they came through and people outside the US are getting them.

Thanks Lock.
Lol, if i may ask -- what color did you get? I asked for Black...

Update for all -- got a reply from emily that indicates my iPad has shipped. I don't know if that means it was ordered, or at what point in the last week it was shipped/ordered, but it means I am theoretically less than 14 days from receiving a shiny new iPad.

Updates to come. I will legitimately be surprised if i get this iPad2, I am NOT going to lie.
07-16-2011 , 10:00 PM
Quote:
Originally Posted by Girafffs
Completed iPad bonus on 6-27.
Received an email saying Lock will be in touch within a week.
No email for 9 days so I emailed emily@lockpoker.com
Got a prompt email asking for color, address, phone #.
After I confirmed my info, got an email back yesterday that simply said "Thanks, best, Emily"

Don't know if this means they've ordered it or what. But has to be a good sign I guess. Will update when I either get it or learn more.
----Update----

After 10 days of no contact I decided to email and ask for a tracking number for my iPad2.

Got a very prompt email saying this.

"Hello there,

Your ipad delivers on July 20th via fedex.

Thanks

Best,

Emily"

-----

Heres to hoping!
07-17-2011 , 03:46 AM
US I suppose?
07-17-2011 , 04:29 AM
Same here.
Completed the promo on 6/27. Emailed Emily my preference one week later.
And Emily replied to my inquiry a couple of days ago and said my iPad is scheduled to be delivered on 7/19.



Quote:
Originally Posted by Girafffs
----Update----

After 10 days of no contact I decided to email and ask for a tracking number for my iPad2.

Got a very prompt email saying this.

"Hello there,

Your ipad delivers on July 20th via fedex.

Thanks

Best,

Emily"

-----

Heres to hoping!
07-17-2011 , 10:18 AM
finished it in last week of may.
Received a congratulation mail from Emily on June 1. and replied quickly to that mail regarding color of ipad. Since then no news.
Best,
Mike
07-17-2011 , 11:15 PM
After ages of waiting i got tired of it and emailed. Apparently it is to be delivered (?) tomorrow. No tracking code, or delivery method was ever mentioned.
07-18-2011 , 07:10 AM
I sent an email 2 days ago about the status for my order and I received this reply.

Quote:
Hello there,

I expect an update on all the European orders on Monday

Thanks

Best,

Emily
07-18-2011 , 12:45 PM
so hopefully we have an email by tomorrow saying "you'll get it in 2 weeks" ? =p
07-18-2011 , 01:20 PM
Cleared bonus: July 18

Will update with every milestone (contacted by lock, order placed / shipped, received).
07-18-2011 , 06:24 PM
Quote:
Originally Posted by curve
so hopefully we have an email by tomorrow saying "you'll get it in 2 weeks" ? =p
was thinking the same thing lol
07-18-2011 , 06:32 PM
Update:
Just got my white iPad2 at my front door in an amazon box by UPS



Quote:
Originally Posted by eifel
Same here.
Completed the promo on 6/27. Emailed Emily my preference one week later.
And Emily replied to my inquiry a couple of days ago and said my iPad is scheduled to be delivered on 7/19.
07-18-2011 , 10:49 PM
Welp, Ipad 2 didn't arrive. Still no response from lock regarding tracker number or delivery info (other than that it was to arrive)

      
m