Originally Posted by jtflush29
Still looking for an answer on how these payouts are done.
Did you ever ask support about it? In the instance of a Merge network issue problem they have an official payout policy:
(Carbon's site was the first place I found it).
In this instance my understanding is it was an isolated issue somewhere on the internet between our servers and select players. I'm relatively certain the tournaments were completed and anyone disconnected was handled via the disconnection policy since it was a really small group of people, but i'm not sure if there was anything done after the fact for the small group of people that were impacted by this.