Correct. If Shane suddenly stopped sucking then that would be great.

That will never happe though. I had hope for a few months but he is clearly not capable.

Our chances of meaningful help or information are greatly enhanced with a new representative in place. I am very happy that Shane is out not due to any kind of vendetta against him, but simply because I think it is potentially to our benefit.

I estimate our chances of meaningful information have gone from about 1% to 20% with this move. So for that I thank you for your involvement in helping get a new representative in place. Yes, Shane was really that bad at this. And while others at lock are also to blame for their ineptness, shane was the worst and the most frustrating to deal with.

100% AGREED

is that site related to lock? doesn't seem fully unbiased

"Lock would like to continue offering the player to player cash transfer option, however, Gambling911.com predicts that such transfers will ultimately become extinct like the dodo bird should public outcry grow more vocal." (wtf kinda news is this?)

With Shane gone it give's Lock an out for denying the things that Shane already reported...they can just say that he was mistaken when he said "a,b or c" or that 100% players funds were available for cashout etc.

Not sure.

I know they have a pretty terrible reputation as a source for good info, but they seem to have been pretty accurate lately when it comes to Lock. I think they were the first to report the fair play decision and what it entailed.

Gambling911 is garbage.

They shill for any site with which they have affiliate deals.

You can safely ignore everything you see on there.

yea some people have posted their articles on lock before about other stuff.

the tone is always suggesting that they have direct interest in lock. similar to bodog and that calvinayre.com site.

Yes, they are a large news affiliate, they are a large affiliate for Lock specifically and they have a history of questionable news.

I mean, this is so untrue it's not even funny (the part about PokerStars):

Just about every coach in the ads cashes out transferred funds on PS regularly. They have requirements on playing to cashout transferred funds, which is what Lock used to have, and it makes it pretty easy for users to follow a "if you don't play you can't transfer/cashout transferred funds, if you do play, you can cashout a reasonable amount of transferred funds."

If the public narrative is to change, it's probably better for Lock and maybe for us that it come from someone other than Shane given the huge credibility deficit he has here. It's a lot easier for someone new to come along and apologize for Shane - he was misinformed, or he lied, or he just didn't meet the standards or whatever and then go on to correct the record. If it's Shane who has to renounce all the errant facts and set the record straight, it just looks bad and also it makes him much less effective going forward.

False.

The chance of getting meaningful information was never 1%. It was 0%, and it remains at 0%.

Maybe it's 0.000000000001% if I'm feeling generous.

Shane was indeed a horrible communicator, as he handed out nonsensical lies and then took it personally when people didn't believe him.

However, even if he was as good a communicator as Ronald Reagan, his job was still to lie to us. I actually prefer lies coming from an unlikable douche than a well-spoken/written snake who can make everyone like him while he misleads. At least Shane was so unpalatable that nobody was mesmerized by his charm. I'm afraid Lock has realized their mistake, and is going to offer up someone who is better at lying while coming off as helpful and concerned.

According to the 911 article, stars does not allow cashout of transferred. Umm, since when? Obviously unds can be cashed out at some point. Are they trying to say something different than what they wrote? Did they misunderstand the current rules regarding stars funds? What the heck is going on here.

We all know it is fine to cashout money from a site. Without ever being able to cashouta transfer there would be about as much point to transferring as burning all of it. Something is getting lost in the communication here.

Agreed.

I don't know why anyone is still pretending. Regardless of who speaks for lock or what they say, we all know how this ends.

The only questions that remain are 1) how long until it's official and 2) how much money will lock users lose.

I guess because Stars also requires you to play with the funds first/playthrough?

I like how the new Lock guy is just chillin'

Lock Poker is so bad, he has to be coached? The truth has one story, just tell it.

Stars and Lock have no similarities in their transfer policies.

Shane is probably the source for that article. I think he said "our transfer policy is exactly like Stars'" just the other day in this forum.

How does Lock now benchmark themselves after Stars? The horse has long bolted from the stable. So pathetic.

Can you point me to a thread where PokerStars has stated that a legitimate player is not allowed to cashout funds at all, EVER.

Lock has done this to players, there is no playthrough requirement it's a simple you will never cashout these transferred funds ever. This is their new policy explain to me again how that is similar to PokerStars policy?

I applaud 2 plus 2 for this conversation with Lock and update

Gotta be a a six figure job imo for anyone to take it

Sigh. Obviously i'm reffering to the old policy / how the policy is -still- being enforced for many people (such as myself it looks like, since no withdrawals got cancelled, yet i did transfer).

If you can't cashout ever after xfering, that rule/policy is ridiculous, that needs no explanation.

Mason and Mat should be applauded for taking an active role in this

2+2 for the win

I will probably get flamed...but I think people are overemphasizing the emails from frontline support saying that even winnings from transferred funds cannot be cashed out.

My guess is they were somehow directed to respond with that blurb and it just can't be accurate. I mean seriously, if transferred funds AND winnings from transferred funds cannot be cashed out...and that's a permanent policy....that's just completely ridiculous.

I feel that if Lock does pay (questionable at this point) then transferred funds which meet a playthrough requirement....and/or are cleared of any money laundering will be able to be cashed out at some point.

I don't see a scenario where they just steal "some" of the money and keep going. They will either shut down and steal "all" of the money....or fix their transfer policy and try to continue on.

It's not just frontline support though -- it's Lock security too, and live chat, and basically everybody you can talk to.

Here's an email I got from security today:

http://forumserver.twoplustwo.com/sh...0&postcount=49

in PokerStars you need to wager ( rake ) 15% of the amount received inorder to cash it out.

+1. And raidalot for starting the ATF thread that got the ball rolling on this.