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Old 08-01-2011, 03:08 PM   #46
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Re: changing from rakeback to vip

Quote:
Originally Posted by ucnoles View Post
Emailed support on July 23rd about switching from rakeback to VIP. Got a response on the 24th stating it was fowarded to the VIP team to have me switched. A week later I have stopped getting responses and I am still a rakeback player. So much for this new and improved support system. I got better response times before this "new" system was in place.
If you're still having issues forward the last correspondence to rizen@lockpoker.com and I'll do my best to make sure someone gets back to you within 24 hrs.

-Rizen
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Old 08-01-2011, 03:10 PM   #47
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Re: changing from rakeback to vip

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Originally Posted by zackryan28 View Post
I just want to confirm before I follow through: My VIP points will NOT be zeroed upon my switching from RB to VIP, correct?
Correct. I've never heard of this being an issue either but if by some off chance it is let me know ASAP and I'll make sure our technical team fixes it.

-Rizen
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Old 08-02-2011, 03:59 AM   #48
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Re: changing from rakeback to vip

I really wished I would have done my research before switching from RB to VIP so soon. I did not realize that the $20/1000 VIP redemption thing pertained to points exchange (I don't know why I didn't realize this lol). I just listened to the crowd saying "If you rake 1K a month then you get better value switching to VIP and being a black VIP"). Well, check this:

As a rakeback player, you get 35% +6.5% for VIP points. But here's the catch--it's not really 6.5%, it's actually 13% for black and 14.3% for black elite. In other words, if you stay as a RB player for an extended period of time, your hoarded VIP points will increase in value by 2 or 2.25 whenever you finally do make the switch. I just exchanged a little over 7K points for a little over $150. If I would have stayed as a RB player for a few more months (or however long), I could have exchanged a ****ton more for that higher value. This makes the value of RB either 48% or 49.3%, which is second only to black elite, amirite?

So, to put it succinctly, Ebes was kind of right ITT when he said that exchanging points after switching from RB to VIP IS manipulating the system. I just wish I would have realized this and been able to manipulate it more than I did...
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Old 08-02-2011, 02:05 PM   #49
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Re: changing from rakeback to vip

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Originally Posted by Ebes12 View Post
If you don't want to have to play the casino bonus then no worries but that does put it over the 40% I was just letting you know the most effective rakeback plan for you. The house BJ edge is only 2.5% as it is easy to play optimal online. In reality the choice is yours, I am not a huge fan of the casino either but as a poker player I want to be able to receive as much effective RB as possible.
Where are these casino bonuses? Have they still not been implemented yet?
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Old 08-07-2011, 12:56 AM   #50
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Re: changing from rakeback to vip

obviously its in your vault if you cant find it

i have mine

no
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Old 08-17-2011, 10:12 AM   #51
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Re: changing from rakeback to vip

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Originally Posted by zackryan28 View Post
... I just exchanged a little over 7K points for a little over $150. ...
Is the VIP info page outdated? I see all the levels from White to Black Elite say "$10/1000 VIP cash redemption". Or maybe you got a special deal?

http://lockpoker.eu/vip/

Last edited by Max Cut; 08-17-2011 at 10:14 AM. Reason: link to VIP page
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Old 08-17-2011, 08:18 PM   #52
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Re: changing from rakeback to vip

Quote:
Originally Posted by Max Cut View Post
Is the VIP info page outdated? I see all the levels from White to Black Elite say "$10/1000 VIP cash redemption". Or maybe you got a special deal?

http://lockpoker.eu/vip/
Since I posted that, thhey changed so that the points have a base value. So for black, instead of it being 20/20 it's 30/10.
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Old 08-17-2011, 09:20 PM   #53
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Re: changing from rakeback to vip

Quote:
Originally Posted by zackryan28 View Post
Since I posted that, thhey changed so that the points have a base value. So for black, instead of it being 20/20 it's 30/10.
Ah, tyvm for the reply.
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Old 12-22-2012, 05:16 PM   #54
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Re: changing from rakeback to vip

Sorry to bump this fossil of a thread, but what exactly do I need to do to switch from VIP to rakeback? email someone? If so, who?
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Old 12-22-2012, 06:29 PM   #55
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Re: changing from rakeback to vip

I think you can just email support and ask them and they will switch you.
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Old 12-22-2012, 06:52 PM   #56
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Re: changing from rakeback to vip

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Originally Posted by smokesx View Post
Sorry to bump this fossil of a thread, but what exactly do I need to do to switch from VIP to rakeback? email someone? If so, who?
If you shoot me an email with your details I can take care of this for you.
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Old 12-22-2012, 07:57 PM   #57
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Re: changing from rakeback to vip

Quote:
Originally Posted by imjustshane View Post
If you shoot me an email with your details I can take care of this for you.
or just email support@lockpoker.eu

They switched me over literally in minutes.
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