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Originally Posted by CARDZSHARK1969
Wish it was that ez.I cant redeem in cashier or vault.Also have'nt been paid my rake in 2 days WTF
I am in the same boat as you. I finally got a response from the cashier department saying my account does not qualify for points redemption because of the rakeback promotion I am signed up for.
Some of you who are having this similar problem (that when you go to the points tab it says "Your account does not qualify for points redemption") are also probably signed up for a rakeback promotion that does not allow other bonuses such as "reload bonuses" or points redemption.
What stinks is that before they updated the vault, I was able to redeem points through there cause there was a button for that. I am starting to suspect that this was a loophole at the time, and I really wasn't supposed to be able to redeem points. Oh well.