Been waiting since August 20th for a Skrill withdrawal.

This has gone just past the timeframe the cashier team have been quoting me, if you email me I can chase it up for you.

We have already stated here several times that these bonuses aren't sustainable and over the past 2 months have scaled back the promotions in a move towards are more sustainable permanent model. We will continue this gradual process as things improve, it was just very important to reward our loyal players through this time.

We didnt lose our Kahnawake licence, the licences are issued on a network level so when we bought Cake to launch Revolution our regulator changed as they were already regulated through Curacao.


If you email me your details I can look into this for you.

we shouldn't have to be emailing a Lock representative to "look into" our Skrill cashouts that have been processing for 3-4+ weeks

We should be getting paid regularly and normally - like all good and reputable sites do!

It is very frustrating having to deal with long cashout times and there is no acceptable excuse for Lock as to why it takes them so long. However, it's not Shane's fault it takes forever. At least he is trying to help.

i saw a post somewhere in this forum that was spot on but can't find it...went something like this

intertops is on the same network and getting checks sent out in 2-3 days....locks cashier department needs to head on over to intertops and find out what they are doing and who their processors are

lock is playing the old "blame it on the processors" trick

why can't they just say fu to jdb services and find someone else (whoever intertops uses)???????

Why in the world would anyone expect a site to be "good" and "reputable" when they're literally violating/circumventing US law as we speak?

The Lock shills (and Merge's and Bovada's) can't comment on cashouts and the process because it's all ****ed up and they're all dancing around minefields...This isn't any different from pre-BF when FT and PS players were complaining every time there was a month+ delay on their cashouts.

It's not like they don't have any money (it's possible) or they've dipped deep into player funds (it's possible) and then all of a sudden they do (when cashouts speed up again). They're dealing with whatever bull**** comes with laundering us our money past the watchful eye of ******-ass USA government.

It's been like this for 6 ****ing years people. Cashout times will speed up and slow down like they always have been, and if you don't want to deal with the bull****, then complain to your local elected official and tell the ****s in Congress to do something about it or you won't vote for them. Either that or suck up the aggravation. Or waste your time doing a sit-out if you actually think that's going to magically make Lock tell a bank to bump your oh so important cashout to the front of the line.

We dealt with the same BS at Merge a year and a half ago, and plenty of times with PS and FT, and even NETeller and other eWallets that got money froze for 6 months to a year...

Time to wake up alright. We should've woke up a decade ago.

All of that is true but the OP is a ROW player.

Sigh...another day. No money. No communication.

I know he's a ROW player. The point is all these sites that face the US are forced to have issues like this, and are always at risk of failure for multiple reasons. It is what it is, and will never change until explicit legalization in the USA comes about. Period. Anyone, even ROW players, is at risk just like anyone, even ROW players was at risk when playing on FT, PS, and Cereus.

ETA: Also note that people pop in to whine about how they're not getting their cashouts, but never say anything when they actually receive them. People are getting paid, not everyone is reporting it. Because all they care about is their money (rightfully so), but they're just whiny impatient bitches without the decency to at least admit they were just being whiny impatient bitches in the first place, or lolwrong when they posted on 2+2 about how X site is robbing Y player.

Your ETA comment is wrong. Here is a sampling within one thread in this forum of a 3 week period in August. Note: People are actually following up and reporting when they receive checks.

Your overall poker legislation posts are good, but you're extending them too far into this situation here.

If you took the second paragraph (coincidentally the attack part) out of your post, it would be good. As it is, it is inaccurate.

Since I'm a Non-US player, using E-Wallet method to "try" to cash out, it's noteworthy that only one of your examples show E-Wallet cashouts.

It supposed to take 48 hours according to Lock's website, and 7-14 days according to Shane.

I've have now waited a total of 49 days which included 40 days only to tell me that there had been an inputting errror and the funds had been put back in my account.

How can anyone actually write anything on this forum in defense of Lock ?

They have nothing to be proud of.

Just to clarify, my post wasn't in defense of Lock, it was responding to Teflondog's assertion that these are just standard issues facing all US sites (sort of his assertion at least*). I disagree with that and I do agree with your post.

My ETA comment is vague, I should have been more specific. MANY people pop in to whine, and don't say anything after they receive their check b/c they don't want to admit they were wrong about their blatantly disingenuous accusations of theft by a site. I'm not talking about just this specific thread either.

New threads pop up all the time with low post count new join date accounts claiming X site robbed them. In the Merge w/d thread there are always disgruntled players who bitch and moan, but you never hear from them once they're proven wrong or their BS is called on b/c the butthurt of the ignorant is strong. Also, they like to openly accuse sites of being criminal (in a sense this isn't incorrect, but to anyone who can understand the nuance of things like this in online poker, clearly these people have no clue what they're talking about) and then disappear in the wind the minute they have their check in hand.

All those people ChicagoRy quoted in response to my post aren't who I'm talking about. Those are normal people who contribute to these threads in a civil and productive manner.

Regardless, I apologize if it came off as an attack on people who do not deserve it. Not my intention, just adding a side note to an already ranty couple of posts.

if your not in the US, why would you ever play at Lock? Play at intertops - problem solved.

Alas...I announce: Victory. My payment was processed after 42 days. There it sits, a big beautiful payment from one "xxxxxxx". I think I'll let it linger in there for a bit....nah eff that. It's going straight to the bank.

Good luck all...I hope a little faith is restored.

Good to hear that you finally got paid.

What cash out method did you use?

Just wondering because I'm at day 51 waiting for my Skrill cashout.

First 40 days ended with my money being put back in my account after they acknowledged an "inputting error"

Had to start all over again and now I'm at Day 11 of my second try.

Requested: 7/26 (check)
Processed: 7/30
Received: Hoping to break the record

Try depositing instead. That only takes a few minutes.

been waiting 3 weeks for 5k cashouts via skrill

lol

This is where Shane can help I think. This is purely speculation but if you see your withdrawal go to "authorized" status (which is usually after about 7-12 days) then it should be in your account soon after that. If it has been in "authorized" status for more than a reasonable amount of time, I would contact Shane and ask him to look into it. Otherwise the cashout could be returned with those "imput errors"...whatever the f that means.

I understand that there are some reasons for cashouts to take a bit of time. However there is absolutely no reason for a cashout to slip through the cracks. Withdrawals are one of the most important parts of instilling confidence in your product and getting people to deposit. For every person who comes in here talking about 45 day wait times and no support responses, that's one more public post people will read discouraging them from depositing. If you can't even do the very least to respond to these people, even if it's just to assure them that you are still working on processing their withdrawal and you apologize for the delay, there is something seriously wrong with your product.

i agree with zach!!! hooray!

Wow and I was gonna deposit on Lock today but thankfully I decided to read a little first, thanks for the warning everyone...needless to say they will not be getting my business.

Never, nobody, play or anyhow make business with LOCK, its total SCAM, like UB and other those type of poker rooms. i won package to BoM there and now they send me notice that i need to send my details to go there. Joke is that i cant exchange package for money, and they gave me 700$ for travel expenses, that of course i cant cah out, because cash outs takes 1 year to proceed, my 1st 3,7k cash out, still after 1 month+ is not approved, so i dont believe i will ever get it, and also i have like 4k in my account left, and to cash out those 700$ i will never have time, because that tournament is at the end of Novemeber. How do you think its fair?

Also i need to add, that representative only answered me, i will look at it, and thats all, no answer for 1 week already, but default support just copy/paste the same crap like, we sent ur inquiry further to cashier department and that department looks like never answers, already 2 weeks

Package is 2,5k$ worth

SCAMER site