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Old 07-24-2012, 06:14 PM   #31
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Re: AUGUST PROMOTIONS

When they say Ronin will be reset...does that mean we start at level 1 August 1st again?

Also...Shane or Rizen if you check in....what's the fastest way to get verified so that I can do player transfers? Is support responding to emails yet?
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Old 07-24-2012, 06:30 PM   #32
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Re: AUGUST PROMOTIONS

Quote:
Originally Posted by WillCK View Post
When they say Ronin will be reset...does that mean we start at level 1 August 1st again?

Also...Shane or Rizen if you check in....what's the fastest way to get verified so that I can do player transfers? Is support responding to emails yet?
Yes...Ronin starts again at level 1. As far as I know, you don't need to be verified to do player transfers. I have made a few to new players.
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Old 07-24-2012, 06:48 PM   #33
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Re: AUGUST PROMOTIONS

Be really nice if we were actually able to collect on the rakeback and deposit bonuses we had in place on Merge.
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Old 07-24-2012, 06:55 PM   #34
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Re: AUGUST PROMOTIONS

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Originally Posted by BrianRx74 View Post
Yes...Ronin starts again at level 1. As far as I know, you don't need to be verified to do player transfers. I have made a few to new players.
Brian

PM me your lock email addy...and I will attempt to send you a buck to see if it's working for me.
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Old 07-24-2012, 07:04 PM   #35
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Re: AUGUST PROMOTIONS

Thanks for the early update. As a new player to Lock, I appreciate the early notice.
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Old 07-24-2012, 08:50 PM   #36
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Re: AUGUST PROMOTIONS

Lots of questions and flames in here so just going to try and hit them all with a general response instead of replying to them all individually.

Firstly when you add Ronin to your possible rakeback you have to remember that not every player gets every prize. By the prizes being limited at each level we ensure we arent giving away the house.

As someone else pointed out this level of promotion wont continue quite at this level forever its more a thank you for our players for sticking with us through this period.

Deposits most certainly are not being used to fund promotions. Player funds are 100% segregated, any processing delays are delays related to processors. Thanks to using 3rd party processors we dont have direct control over this process so occasionally there are delays which are out of our hands.

The new support is definitely in place and we are already seeing improvements on our end, a few players are already noticing better response rates and players will continue to see these improvements as they clear through the backlog of issues in the support system.
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Old 07-24-2012, 09:13 PM   #37
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Re: AUGUST PROMOTIONS

Is there a reason the prizes can't be cut in half for the players with rb instead of the fee's being doubled which pretty much ko's most rb players out of the race before it starts?

Seems like a fun promo and one that would keep me motivated to grind, but since i have rakeback it's pretty much pointless.

Last edited by Gunth0807; 07-24-2012 at 09:22 PM.
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Old 07-24-2012, 09:54 PM   #38
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Re: AUGUST PROMOTIONS

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Originally Posted by imjustshane View Post
Tournaments
The 100k GTD with Lock Pro Bounties and the 65K GTD High Roller with Lock Pro Bounties will continue to run weekly through August.

Thats a great promotion, and i knocked out a pro this sunday, but i have not recieved the $500 yet.

Do i have to claime them somewhere, or should it just get credited my account at some point?

Sorry for asking here, but i couldnt find any info about the Bounty on your website.
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Old 07-24-2012, 11:11 PM   #39
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Re: AUGUST PROMOTIONS

Quote:
Originally Posted by Gunth0807 View Post
Is there a reason the prizes can't be cut in half for the players with rb instead of the fee's being doubled which pretty much ko's most rb players out of the race before it starts?

Seems like a fun promo and one that would keep me motivated to grind, but since i have rakeback it's pretty much pointless.
Aggrreedddd!

But my good friend if you use pokertracker you will notice its really not the case you still get the money right after hitting the threshold. ( butt shhhh just cash in on thier stupidity)
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Old 07-25-2012, 12:24 AM   #40
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Re: AUGUST PROMOTIONS

Quote:
Originally Posted by imjustshane View Post

Deposits most certainly are not being used to fund promotions. Player funds are 100% segregated, any processing delays are delays related to processors. Thanks to using 3rd party processors we dont have direct control over this process so occasionally there are delays which are out of our hands.
This is an acceptable excuse for US players,but can you please explain why ROW players Skrill/MB cashouts are taking 30 plus days?
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Old 07-25-2012, 04:34 AM   #41
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Re: AUGUST PROMOTIONS

Quote:
Originally Posted by Gunth0807 View Post
Is there a reason the prizes can't be cut in half for the players with rb instead of the fee's being doubled which pretty much ko's most rb players out of the race before it starts?
Better check again. I'm pretty sure it's already how it goes.

Quote:
Originally Posted by imjustshane View Post
Player funds are 100% segregated, any processing delays are delays related to processors.
This is great news if true.
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Old 07-25-2012, 04:46 AM   #42
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Re: AUGUST PROMOTIONS

Not according to what it says on the Ronin promotion page:

"* RB Players require double the Rake/Fees amount to reach Ronin levels."

http://lockpoker.eu/promos/ronin/
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Old 07-25-2012, 04:59 AM   #43
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Re: AUGUST PROMOTIONS

Weird. Probably a mistake somewhere.
When I was a rakeback player (couple of weeks ago), it cleared like you said - for each level I get a half of the prize.
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Old 07-25-2012, 05:03 AM   #44
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Re: AUGUST PROMOTIONS

Be nice if Lock provided some real support on the forums. I mean really i would ninja answer questions for 10 bucks an hour if they hired me. No reason they can't have someone doing this.
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Old 07-25-2012, 08:35 AM   #45
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Re: AUGUST PROMOTIONS

Quote:
Originally Posted by Pizzacat View Post
Weird. Probably a mistake somewhere.
When I was a rakeback player (couple of weeks ago), it cleared like you said - for each level I get a half of the prize.
I'm on Rakeback right now, and it's definately clearing at half the rate for me.
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