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Old 12-09-2012, 06:11 PM   #61
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

Quote:
Originally Posted by Beer View Post
Curious as to what exactly this means and how it works. Or what exactly a Cashier even is. Is "cashier" interchangeable with "payment processor"?
The cashier is the page that you access that is the gateway to the payment processor.

Previously our cashier for both poker and casino was powered by our casino's cashier. This is out of the box software and we dont have a great level of control for customisation with it. We are in the process of building from scratch our own cashier for the poker side and which will give us more flexibility for adding new products and for customisation especially for things like cashout updates.
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Old 12-10-2012, 12:07 PM   #62
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

tottaly lost faith lock. as you can see the rep replies to standard issues. but when you pm about your situation, you just get ignored. a couple days is what ive been hearing for a cple months about my payout. beware of this site if your new. i dont wanna hear anyone say stop crying etc. this forum is called are you happy with lock poker? simple answer NO WAY. people are getting there cash that asked last week ive been waiting months. totally uncalled for and a poor buisness model. LOCK MAKES ME PUKE
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Old 12-10-2012, 01:57 PM   #63
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

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Originally Posted by Kevo View Post
tottaly lost faith lock. as you can see the rep replies to standard issues. but when you pm about your situation, you just get ignored. a couple days is what ive been hearing for a cple months about my payout. beware of this site if your new. i dont wanna hear anyone say stop crying etc. this forum is called are you happy with lock poker? simple answer NO WAY. people are getting there cash that asked last week ive been waiting months. totally uncalled for and a poor buisness model. LOCK MAKES ME PUKE
While I completely agree with everything you said and personally think LOCK has damaged themselves very much in the poker community.

The fact that people are getting paid is a good sign. Who knows what happened to the WU between mid Oct and early Nov. I know it is very frustrating to see people after you getting paid. That said, the fact people are getting paid should give you some confidence that you will see your money.
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Old 12-10-2012, 07:56 PM   #64
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

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Originally Posted by WVUskinsfan View Post
While I completely agree with everything you said and personally think LOCK has damaged themselves very much in the poker community.

The fact that people are getting paid is a good sign. Who knows what happened to the WU between mid Oct and early Nov. I know it is very frustrating to see people after you getting paid. That said, the fact people are getting paid should give you some confidence that you will see your money.
"confidence" doesn't stop car insurance from lapsing.

I went to the grocery store today and told them that I was "confident" that I will be paid by Lock, so can I please have some food? I don't understand why they said no.

Surprisingly, "confidence" hasn't been able to pay a single one of my bills.
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Old 12-10-2012, 08:22 PM   #65
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

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Originally Posted by poguemahone1 View Post
"confidence" doesn't stop car insurance from lapsing.

I went to the grocery store today and told them that I was "confident" that I will be paid by Lock, so can I please have some food? I don't understand why they said no.
Well, thats silly of course the gorcery store wouldn't give you food for your word of confidence. You should have gone to social services and applied for food stamps. Tell them when lock pays you that you don't need food stamps anymore.

EZ
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Old 12-11-2012, 08:47 PM   #66
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

the cashier and support are horrible and traffic gets slow at times for the games i play
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Old 12-11-2012, 09:03 PM   #67
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

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Originally Posted by imjustshane View Post
WU will be back very shortly.
lol

Any comments on this? Or just BS?
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Old 12-11-2012, 09:09 PM   #68
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

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Originally Posted by wAzZu24 View Post
lol

Any comments on this? Or just BS?
I didnt have an exact timeframe when I posted that and I still dont.

I have asked for an update and will post here when I hear back.
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Old 12-11-2012, 09:11 PM   #69
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

Thanks. I take back only the lol part.
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Old 12-12-2012, 04:19 AM   #70
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

I just left a cash table with $597. Forty minutes later my account seems to be short $600ish. does this happen often?
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Old 12-12-2012, 05:24 AM   #71
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

Yea, I don't expect it to be accurate for at least an hour.
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Old 12-12-2012, 08:27 AM   #72
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

I was VERY happy with LockPoker until money mysteriously disappeared from my account and they felt the need to accuse me to being responsible even though the hand history and tendencies shown would show that I was CLEARLY hacked. I probably dropped over 1k last week into the site now I'm pretty much done unless this gets resolved.
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Old 12-12-2012, 08:57 AM   #73
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I liked lock for awhile until I got robbed IMO. I was shot taking a $45 ST when I was disconnected from the client all other programs were fine. I get back on to see that I'm down to 10 chips. They said it was my fault the disconnection happened. If They refund my account that money I'll re deposit if need be. Until then I will not deposit again.
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Old 12-12-2012, 09:43 AM   #74
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

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Originally Posted by Snapcall87 View Post
I liked lock for awhile until I got robbed IMO. I was shot taking a $45 ST when I was disconnected from the client all other programs were fine. I get back on to see that I'm down to 10 chips. They said it was my fault the disconnection happened. If They refund my account that money I'll re deposit if need be. Until then I will not deposit again.
I have the same feeling. I'm done with them till I feel like they're going to make an effort to value the business of those who pour money into their company.
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Old 12-14-2012, 03:06 PM   #75
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

Quote:
Originally Posted by imjustshane View Post
I didnt have an exact timeframe when I posted that and I still dont.

I have asked for an update and will post here when I hear back.
I believe 3 days is adequate enough time to give us an update of some kind. Give us something. Why is it gone? Why has it been gone for more than two weeks? Is it actually coming back and you know that for a fact, or is it simply an assumption you are making? What have you heard from whoever it is that you hear things from? I look forward to a hopefully positive response and update.
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