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Old 11-30-2012, 07:16 PM   #16
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

My two main issues are the very slow cashouts (which give me very little confidence in having money on the site) and the high proportion of regulars. I won't mind the latter if the cashouts were faster. 6-8 weeks is beyond frustrating.

Software is fine for the most part.
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Old 11-30-2012, 09:27 PM   #17
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

Quote:
Originally Posted by ratm2525 View Post
I have personally not experienced any problems w/Lock other than the painfully slow withdrawal times.

Software bit on the ****ty side too.
This said it all.

Happy with Lock, extremely great Rakeback, customer support is fine, software works / is good enough for me.. I can play, don't -really- want much more than that, but it could definately be improved a lot.

Withdrawal times suck balls obviously.
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Old 11-30-2012, 09:43 PM   #18
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

I suppose I wouldn't have many complaints if the cashout times were better. Something I hope LOCK is continuing to work on.

Seriously, improve cashout times and watch the masses come
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Old 11-30-2012, 10:36 PM   #19
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

Yeah I agree that cash outs are slow. The one thing that they have done with the cash outs to make them much better is getting them approved in less then a week (referring to WU not checks). That helps regulars so much once they get them piled up, knowing that your have a WU coming each week is really nice. I hope that stays the same and hope they can speed up the cash outs, but if not its not that big of a deal to me as long as i can request a cash out once a week.
Also for those that are having trouble with the software I would suggest if you can, investing in a new computer. I upgraded my computer a while back and it makes a huge difference. I understand that the common person can't but if you are a reg and play for a living i think its well worth it. (and its a write off ):
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Old 11-30-2012, 10:51 PM   #20
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

I've been using lock for about about a month now and I haven't had nearly as many software issues as I did with merge. I will say the SNG scene on Lock is pretty lackluster, but other than that I haven't had any problems.
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Old 12-01-2012, 12:23 AM   #21
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

I have enjoyed my playing time on lock so far. One withdraw issue but that is all.
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Old 12-01-2012, 01:25 AM   #22
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

definetly happy, #rungoodhelps
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Old 12-01-2012, 02:22 AM   #23
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

I heart lock
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Old 12-01-2012, 05:20 AM   #24
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

I'm playing on Lock when i could be playing on Stars, hope that says enough

(admittedly, because i win on Lock due to RB / softer field)

Stars software is better though ofcourse.
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Old 12-01-2012, 09:23 AM   #25
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

I'm thinking about putting some on but like everyone I've heard varying things about customer support over time. How long is it taking to get a new account verified these days?
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Old 12-01-2012, 09:22 PM   #26
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

Quote:
Originally Posted by ibleedbenjamins View Post
I'm thinking about putting some on but like everyone I've heard varying things about customer support over time. How long is it taking to get a new account verified these days?
What do you mean?
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Old 12-02-2012, 01:35 AM   #27
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

A promo nets me a free ticket to a tournament that I ship for 15K

Yes Please!

Latest cashout took about 3-4 weeks so things are looking up.
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Old 12-02-2012, 01:37 AM   #28
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

Quote:
Originally Posted by dfsuperstar View Post
A promo nets me a free ticket to a tournament that I ship for 15K

Yes Please!

Latest cashout took about 3-4 weeks so things are looking up.
You're that guy.. so sick

congrats again lol
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Old 12-02-2012, 03:46 AM   #29
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

Quote:
Originally Posted by dfsuperstar View Post
A promo nets me a free ticket to a tournament that I ship for 15K

Yes Please!

Latest cashout took about 3-4 weeks so things are looking up.
Did the site just give you the 15k in your account or a package to a live tournament? And if you got a package do you have an option to just take cash and is it the full 15k or do you have to sell the seat on your own? The reason I ask is because another site that i played on I won a package and the bought it back from me but only gave me the cash the seat and the plan ticket but refused to give me the money for the hotel stay. In a free roll i can understand them maybe not giving the full value but this was a buy in tournament so they just pocketed the $800.
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Old 12-02-2012, 06:18 AM   #30
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Re: IS ANYONE HAPPY WITH LOCK POKER ?

was it a Aussie millions package ?
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