Yeah I agree that cash outs are slow. The one thing that they have done with the cash outs to make them much better is getting them approved in less then a week (referring to WU not checks). That helps regulars so much once they get them piled up, knowing that your have a WU coming each week is really nice. I hope that stays the same and hope they can speed up the cash outs, but if not its not that big of a deal to me as long as i can request a cash out once a week.
Also for those that are having trouble with the software I would suggest if you can, investing in a new computer. I upgraded my computer a while back and it makes a huge difference. I understand that the common person can't but if you are a reg and play for a living i think its well worth it. (and its a write off )