Account Verification FAQ - Page 2 - Two Plus Two

FLpoker331 · 02-03-2012, 02:50 PM

actually had my account verified today everything seems to be smooth lets see how these cash outs are going now.

uconn2011 · 02-03-2012, 05:58 PM

Requested verification yesterday morning...30 hours later, I'm verified. I've only played here three days but I honestly have nothing but good things to say about Lock. Very well run, great customer service, and the fact that Rizen is so visible and available on our behalf is amazing. Definitely recommending to friends.

ccking24 · 02-04-2012, 02:50 PM

Quote:

Originally Posted by ccking24

how can i be sure that i have been verified? Is there a place to check this? I did all of the verification stuff months ago but never recieved anything telling me I was good to go. I lost a deposit in December and do not want to redeposit without knowing that I am verified making a future withdrawal possible.

Also, I may have missed it on another thread, but what happened to the possiblilty of withdrawing back to the card you deposit with? Has this alternate been axed?

Rizen, can you answer this?

**LockRizen** · 02-06-2012, 12:11 PM

Quote:

Originally Posted by ccking24

Rizen, can you answer this?

If you send me your username/e-mail I can have them check and make sure you're verified.

As far as the cash to card option, yeah it's nixed for now. The processor we were going to use for that option ran into some problems and we just weren't confident we could offer it to our customers as a reliable option.

-Rizen

Reezo · 02-10-2012, 03:18 PM

just changed adress and dont have any Bills for Address yet, but my new state I.D. has my new adress on it, will this work for Bill for Address Verification?? or is there anything else i can use?

IBGrindin · 02-10-2012, 04:06 PM

Why the hell is support taking so long to answer a simple question for me? I've moved since my state ID was issued. Is this going to be a problem in getting verified?

**LockRizen** · 02-13-2012, 12:45 PM

Quote:

Originally Posted by IBGrindin

Why the hell is support taking so long to answer a simple question for me? I've moved since my state ID was issued. Is this going to be a problem in getting verified?

PM me your info and I'll make sure someone from support gets back to you ASAP.

Thanks

-Rizen

**LockRizen** · 02-13-2012, 12:47 PM

Quote:

Originally Posted by Reezo

just changed adress and dont have any Bills for Address yet, but my new state I.D. has my new adress on it, will this work for Bill for Address Verification?? or is there anything else i can use?

I'm honestly not 100% positive. If you can send me your e-mail I'll make sure someone from the security team gets back to you with an answer ASAP.

Thanks

-Rizen

imallin07 · 02-13-2012, 02:50 PM

Rizen, I sent in my verification info last night. I sent i.d (shows my address on i.d) and also verification form. I have not made a deposit yet, I was gonna get funds transfered to me at the moment. Do I need to send a pic of my credit card that I may use in the future or not? I would like to get this done as soon as possible so i can start playing, but wont play until fully verified. my account is P0TSNIPER, 0 BEING A ZERO. tHANKS

GTM13 · 02-14-2012, 11:19 AM

Quote:

Originally Posted by imallin07

Rizen, I sent in my verification info last night. I sent i.d (shows my address on i.d) and also verification form. I have not made a deposit yet, I was gonna get funds transfered to me at the moment. Do I need to send a pic of my credit card that I may use in the future or not? I would like to get this done as soon as possible so i can start playing, but wont play until fully verified. my account is P0TSNIPER, 0 BEING A ZERO. tHANKS

you don't have to verify anything to get a transfer done to you.

GTM13 · 02-14-2012, 03:21 PM

Quote:

Originally Posted by GTM13

you don't have to verify anything to get a transfer done to you.

oops miss read your post b4.

If you don't use a CC then you don't have to send the info in.

I just sent my verification stuff in today will update for time length it took.

ComboNumberThree · 02-14-2012, 06:22 PM

sent 2/11
still waiting for verification.

also lock didnt send a confirmation email which is kind of annoying.

sent to support@lockpoker.com and security@lockpoker.com

GTM13 · 02-14-2012, 10:54 PM

Quote:

Originally Posted by GTM13

oops miss read your post b4.

If you don't use a CC then you don't have to send the info in.

I just sent my verification stuff in today will update for time length it took.

*Update*

got this all completed a few hours ago took less then 12 hours even though i sent in wrong documentation first time.

imallin07 · 02-15-2012, 06:21 PM

whre is lock support???? I sent in verification 3 days ago. no verification email, no response at all. What in the world is going on, apparently they dont want my business, ill go elsewhere

gemoney · 02-16-2012, 06:21 AM

Guys don't worry about verification. I submitted mine on the 9th, and had it approved finally today.
So just give it some time. They sent me a confirmation email too.