Originally Posted by techrush47
I registered with lock poker the week after black friday almost as an FU to the DOJ. I only played for a few weeks and decided I didn't care for the game selection on the network (i play a lot of stud games that dont run often on merge). I heard the recent news about lock buying the cake network so I decided to login to my account and play some this weekend and also to be a part of this new network that I think holds promise. Long story short I made a small deposit and immediately had my account suspended for security purposes. Meaning I was unable to login and play even though my deposit had been credited.
Strangely I was able to log into lock casino and access my deposit there and play the casino games but I could not transfer it to lock poker. I'm hoping this is some kind of glitch in the system that can be quickly fixed ? I sent an email to support a few hours ago and have yet to hear anything back from them... Shane, Rizen any help would be appreciated.
Same happend to me, main issue was I opened an account on carbon in like '09? And they locked that account cuz I forgot the password couldn't log in tried too many times. Etc... Anyways had to clear that up first, followed by sending my verification forms in and I was good to go. It was a little bit faster than now, since there was still live support back in the day.