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$500 Bounty on Pro's

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08-17-2012 , 02:52 PM

#26

ChapMoney31

stranger

Join Date: Aug 2012 Posts: 13

Just to let everyone know, I just received my $500.00 Bounty Bonus from last Sunday. Hope everyone else got credited with theirs as well. GL

08-17-2012 , 03:01 PM

#27

Mccormick

old hand

Join Date: Mar 2010 Posts: 1,982

Quote:

Originally Posted by ChapMoney31

Just to let everyone know, I just received my $500.00 Bounty Bonus from last Sunday. Hope everyone else got credited with theirs as well. GL

Good to hear! People do seemingly always eventually get their money here on Lock, just takes some time sometimes..

08-17-2012 , 03:39 PM

#28

beastjr

old hand

Join Date: May 2010 Posts: 1,371

The problem with this situation is that if you bust someone and don't know they are a pro you are just SOL

08-17-2012 , 03:58 PM

#29

itwillbebrief

stranger

Join Date: Aug 2012 Posts: 3

yeah your right. i just make a habit of checking the names of the people at the table. i mean its worth it to find out which person at the table is worth $500; well once I get my bounty credit from last sunday it will have been worth it. hopefully as Lock continues to upgrade they will highlight pro's names in red and allow for automatic bounty credit's for knocking out the pro's like other sites do. What i wonder about though is if everyone on this blog didnt know they knocked out a pro, would Lock cheat us out of it? That is a sucky thought.

fyi...i received my bounty pay. Thanks Shane for looking out for us.

Last edited by itwillbebrief; 08-17-2012 at 04:03 PM. Reason: update

08-17-2012 , 06:13 PM

#30

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

Quote:

Originally Posted by MicroBob

Shane, you should probably also address the comments where people are concerned about liquidity as well as lock's lack of organization here. Obviously these are things you have addressed before. But since people are bringing it up again and seem genuinely concerned about those aspects stemming directly from this situation, it would be appropriate to respond again.

As you can tell, some of your customers are kind of annoyed and angry about the delay. An apology for this situation would be appropriate as well imo.

This isnt a liquidity problem, if a few bounties were enough to put us under we'd be long gone.

This is a case of something that we want automated that still hasnt been built in for us. We are working on getting this in place asap as the manual system is very time consuming which has caused these delays.

08-17-2012 , 06:14 PM

#31

imjustshane

Lock Poker Representative

Join Date: Mar 2011 Posts: 2,661

And Im told all the bounties are up to date now, so anyone that still think they have one outstanding please shoot me an email.

08-18-2012 , 12:07 PM

#32

rwvander

centurion

Join Date: Jun 2012 Posts: 154

Quote:

Originally Posted by VARICO11

They arent paying the Bounties its a lie!!! I knocked out matt stout in the $530 80k on August 5th. I sent several emails to support, they responded with oh it will be there in 24 hrs, then that turned into days. Again they say," sorry for the delay it now has to be forwarded to our promotions/marketing dep. I have also emailed rizen, shane, Rizen emailed me back the following day and asked support to ,"look into my bounty." Heres the last response they sent me today.AUG 16, 2012 | 01:07PM EDT

Hello,

I will follow up with our Tournament Manager again regarding this. It should not be to much longer. Thank you so much for your patience.

All my best,

Elle

---
CSR, Lock Support

WEll its been 11 days now what a f********* joke! No straight forward answers from them at all, no given timeframe, nothing. I hope lock fixes this s***.

Ya, i knocked out Casillo from the 80k (sorry) and was told 24-48 hours as well....still nothing.