Just to let you know, I am speaking to someone that might have some info regarding your question. When I hear from him I will pass it along since I had the same question as you.

Players are free to trade off funds, we dont restrict that for a player.

Though its our job to get cashout times down so that you dont need to do this, it really should be only if you are trying to move off amounts bigger than the limits put in place by our processors.

We are working through the backlog now and working on keeping the momentum rolling so our cashout times can come down and we can reduce players reliance on player trades to cashout.


There was some small scale testing but it didnt make it into general use.

We continue to explore new options similar to this and are working to add to our processing arsenal.


JHub didnt say where it was nor exactly when it was. Here is his post from before the trip: http://jhubpoker.blogspot.com/2011/0...o-retreat.html

He did however post pictures that could have identified where we were going, if we had seen this beforehand we would have asked him to take it down. We were under strict instructions not to disclose the details of the event to anyone.


No. There was a rumour that we were not up to date with our payments to the network, but this is not true.


In this case my credibility was less important than the security of our owner and management team.

Shane do you have contact with the processors or not? why are people getting paid in 2 weeks from western union and im still waiting from January 5th? couldnt you just contact the processor and get MTCN's for those of us that have been waiting over 4 months?

\you have to realize how frustrating it is to see people get paid in less than a month when ive been waiting this long

cake is part owned by pokerlistings

http://www.pokerlistings.com/pokerli...tnership-57037

i even weas thinking that they ( Lock ) own a part or the whole network ...

This happens because of using multiple processors. If we are still waiting on a processor to send out funds for a batch and we send a new batch to a new processor the new batch can go out faster than the outstanding cashouts.

When do you expect the next batch of WU MTCN's to be issued?

Early next week

That didnt answer my question. do you or dont you have contact with the processors? why arent you able to contact them and say, "hey one of our players has been waiting since jan 5th, why havent you sent the MTCN yet?"

Shane, true or false support is handled by either partially or fully by the network.

I dont personally, the cashier team does.

We regularly do exactly that, the responses we get back aren't always as direct as we would like but we get what information we can and we pass it onto the players.


There is a network support team and we have our own in-house support team. We use both of these teams to cover our players.

http://forumserver.twoplustwo.com/sh...4&postcount=58

Whens the next Neteller batch?
Have you confirmed with support if Ill be in this one.

Shane is this true? If so, what are Locks plans to get the site back on track? Referring to Locks brand credibility with players!

Your credibility is important because you are the public spokesman for Lock on 2+2.

Your credibility = Lock's credibility, especially when speaking about Lock-related matters.

So if you lie (which you blatantly did, regarding Portugal), that makes Lock a site managed by liars.

How do you not see this is a problem?

Oh, and can you point to a single controversy where Lock has been transparent and honest?

Lock lied about the Girah scandal.

Lock lied about the Casino Bonus scandal.

Lock still has not told the truth about the reason for the canceled cashouts. (How were active grinders singled out as "mule accounts"?)

Lock (you) lied about Portugal.

Lock lies about cashout times (see the support reps telling people "4-6 weeks" when cashouts were taking 4-5 months.)

Give me an example where Lock is credible.

I just gave you a lot of examples where Lock constantly lies.

I guess you're the perfect spokesman for them, since you seem to lie so often that I believe you actually get off on doing it.

You said this:


My statement was completely accurate, aside from the extremely minor detail as to when the retreat began.

Your reply accusing my post "severely lacking in actual facts" is definitely saying that I was incorrect, when in fact I was almost entirely correct (and the one detail I got wrong was inconsequential.)

BOTTOM LINE: You lied.

See, another lie.

http://www.gambling911.com/poker/loc...at-100311.html

That article, while it says it can't talk about details, it clearly confirms the first retreat ongoing while it was happening.

I bet if you look for other things like this, you can find them too (this took 2 minutes to find).

So when you say you had to deflect, that the first meeting was no different than the last one, you mean that the first meeting was no different from this one, except that this time you couldn't confirm it was happening while it was happening, unlike the last one, and so you had to pretend it was not.

C'mon Shane...

path·o·log·i·cal (pth-lj-kl) also path·o·log·ic (-k)
adj.

1. Of or relating to pathology.
2. Relating to or caused by disease.
3. Of, relating to, or manifesting behavior that is habitual, maladaptive, and compulsive: a pathological liar.

The idea that the Lock promotional retreat needed the security of a G12 summit is pretty funny. What were you worried about, that your players would find out where you were and come demand their money personally?

I'm pretty sure that's exactly what they were worried about.

Shane, can you answer this question for your customers please? It is the most important question in the thread and I would like an answer please.

If the answer is no, then you are listening to your players and asking the questions we want asked on our behalf. We will be disappointed, and we can draw our own conclusions.

If the answer is yes and the audit occurs and shows that Lock does have player funds segregated, i'm sure everyone (myself included) who is skeptical about Lock's liquidity will no longer have those concerns and those of us with funds on the site will be more tolerant as you get cashout times back to normal if we know the money is there.

I will personally deposit four figures on Lock and begin playing there if the audit shows Lock keeps player funds segregated. So will a lot of other people. It's good for business.

Sorry I should have been clearer, it wasnt the fact that the retreat was mentioned that was the problem.

But the post from Kilowatt gave the location and pointed out we were all there at that exact time.

If someone had leaked that information during the France trip it would have been the exact same situation.

Its obvious people will find out about it after the fact, but all people attending are under strict instructions from our legal department not to disclose the location and timing of the event so that the location and timing of the event isn't known until after the event.

From the email from our legal deptartment:
If Todd had posted that there was a Lock retreat going on that would have been fine, but he disclosed both the location and the fact that we were currently there

....yeah, and the flower department gave strict orders everyone had to wear roses in their hair!!!



Shane, how about answering the questions in the posting above??

Not at all, my location is very well known Im not hiding. However when our entire management team as well as our software providers and other partners are all in the one place and all in the business of serving US customers then it is much better to be too careful rather than not careful enough.


Jen wasn't lying about the risk being to great. I saw someone else ask if any other US facing room would submit to this, no one would.

And Todd's insistance that he could find an auditing firm to do it is laughable. With his personal track record and untrustworthy associates he is the last person we would trust with such a delicate matter.

What you have to remember is that this audit would provide a road map to every single cent of every single players funds. If the wrong person gets a hold of that then a police department like the one in Maryland would be holding a very large check with all our players funds in it, at which point all the players would be then asking us for their money back. We just cant take that risk with your money.

Wow, i really hope this does not become your most quoted line in a few month!