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Old 05-21-2014, 01:46 AM   #1
See my coaching listing
Join Date: May 2005
Location: Earning Cash-Back... Always
Posts: 1,766
Position: Software Operations Manager for Online Poker Technology Innovators

Position: Software Operations Manager for The Leading Global Online Poker Technology Solutions Firm

  • Full-time position overseeing day-to day-operational, customer service, and tech-support functions for RS Ventures Ltd, a boutique poker software, technology, data analysis, and consultancy business that provides cutting edge proprietary technology and content-based solutions to professional poker players around the world who collectively earn millions of dollars annually.
Check us out here:
  • We are not the typical poker company, and we seek high-caliber individuals who hold themselves to the same high-standards of performance we hold ourselves to. We are licensed and domiciled in Bermuda, and have been in business for 18 months publicly, and around 3 years privately. The client solutions we have are designed for the most successful poker players in the world; these are the clients you will be working with directly on a daily basis, in addition to a world-class development team.

  • Assist with the installation of software for poker players around the world
  • Provide first-level of technical support for software users via Chat Messenger.
  • Availability and accessibility roughly between the hours of 10 AM CET and 8 PM CET.
  • Diagnose software issues and communicate with development team to resolve them.
  • Interact with users to provide responses to inquiries and requests about our services.
  • Build, oversee, and maintain dynamic accounting infrastructure using MS Excel.
  • Research required information using available resources.

Necessary Skills and Capabilities
  • Ability to juggle a variety of tasks, while maintaining attention to detail.
  • Highly motivated and interested self-starter able to work remotely
  • Comfort with software-based products; no development experience required.
  • Ability to work between multiple parties (e.g., users, in-house software developers, and third-party software providers like HEM2 and Note Caddy).
  • Fluency in English, technical proficiency, and significant experience with Excel are important. and an interest in a long-term commitment that would likely grow over time are vital.
  • A general understanding of on-line poker, and knowledge of specific commercial software (Hold em Manager 2/Note Caddy) is a significant plus, though not necessary.

Pay and Duration:
  • We seek someone with an interest in a steady long-term salary position, as well as someone with an interest in taking on a more prominent role based on performance and contributions as we grow.
  • Pay will be commensurate with experience and skill-set; we will pay above market-rate for the right applicant and the commitment we are looking for.
  • We seeks individuals of high character and drive, and while an impressive pedigree is nice, we will evaluate all candidates as individuals who can bring something positive to the table. If that's you then you are not wasting your time applying.
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