Quote:
Originally Posted by RustyBrooks
Whenever someone wants me to add documentation to a wiki, my goto is "wikis are where information goes to die"
What's the solution? (Edit: Asked in a friendly way, and not in a demanding way.
)
I agree with this sentiment, but I've also never really seen anything better.
The only thing that's worked well is we have a template for services that contains a lot of useful information (including instructions for various operational procedures) that actually seems to stay pretty up to date.
Not sure if the difference is that these are generally "Things that someone has to do" and so they get validated fairly often vs. "This is contextual information about something at some set point in time" which never really gets validated (because the people that would know its stale/wrong are generally the people that never need to read the wiki page).