Quote:
Originally Posted by wtfpwnage
I know I understand your point and I am sorry for being rude. I also own your poker blueprint and I think your material is decent and I am planning on buying The No-Limit Holdem Workbook. I just think you are pretty expensive there are a lot of other cheaper options.
I have no problem with paying for music, sw etc. and I would never ask for refund, that is just not nice. (if the product is not a scam). I mean you are charging 2k for a .pdf file I was able to get within 5 minutes of googling. I looked at your site and you are preparing a new psychology book that might be as good as Jareds book or even better with a difference that it is going to cost roughly 3 time more. Guess which one I am buying. The fact that you are making money off your material means that it is worth the deal but to me you're probably by far the most expensive author.
No offense though.
|
Hi wtfpwnage,
I don't usually address any comments regarding pricing but you raised some good points and some people might have the same thoughts.
It is important to note that when you buy a product from Daily Variance, you're not just a customer buying a book or a video series from us. You are a part of our community and I do my best to make sure you are happy and satisfied.
Here are some hard cold facts on how we operate:

99% of emails are answered within 24 hours.

We have a direct phone line to answer your questions or give you suggestions on how to improve your game.

We have a lifetime support for our customers. If you lose your ebook/videos, we send you a new one upon request.

We have a private forum where you can ask any questions you like and I personally answer them for you. I charge $500/hr for 1-on-1 coaching but due to a lack of time, I don't coach anymore. However, I spend hours in the forum answer questions from readers.

80% of our customers are returning customers. This speaks volume for the quality of our products.

I received tons of emails over the years from readers telling me that although they know about our products, they were reluctant to pull the trigger to purchase our products due to our pricing. However, once they did, they wished they would've bought our resources earlier.

Lastly, our products come with a 100% Money-Back Guarantee for 90 days. That means, for 90 days, you are free to browse our products and if you are not completely satisfied with your purchase, email support and your money is back in your account within 24 hours. You don't even have to tell us why you're not satisfied. I want to make it as simple as possible for you.
Some people actually emailed me and asked if the guarantee offer is legit. Of course it is. In fact, we actually have a few instances where some customers BENDED our books and COPIED the pages and asked for refunds. They got their money back within 24 hours.
In the poker world where everyone is connected to each other, your reputation is everything. I won't hesitate to say that we have an awesome reputation for our products and services. We go above and beyond for our customers. If our customers are not happy, we would've closed shop years ago.
Now, does this mean Daily Variance is for everyone? NO. It's the same reason why the iPhone isn't for everyone. There are other affordable choices out there and if those choices make you happy, go for it. There are tons of people who love Daily Variance and it's my responsibility to spend my energy and focus on them.
Also, the majority of self-published authors out there are my friends so I'm happy to see them succeed. In fact, our website sells their books.
I'm happy with my life and our customers are happy with us. If others want to join us, great. If not, that's fine too.
I know whatever you decide will be the best decision you make for yourself so good luck at the tables. Take care.