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TableNinja - Hotkeys and Utilities for PokerStars TableNinja - Hotkeys and Utilities for PokerStars

09-02-2016 , 06:16 PM
Does table ninja automatically charge me for another year if i don't cancel? If so how do i cancel my subscription?

Thanks
TableNinja - Hotkeys and Utilities for PokerStars Quote
09-03-2016 , 06:59 AM
Quote:
Originally Posted by rodgethat
Does table ninja automatically charge me for another year if i don't cancel? If so how do i cancel my subscription?

Thanks
exactly . ur product sucks now anyway. way to many crashes this yr. i wont be renewing
TableNinja - Hotkeys and Utilities for PokerStars Quote
09-05-2016 , 07:17 AM
Quote:
Originally Posted by KKhanh
Hi,

Why is it taking so long for you to implement the hotkey feature on Winamax ? Do you have an ETA ?
Hi,

Unfortunately i have no ETA at this time, i have emailed the developers to see if they can give us some time frame on this. Once i get a reply i will notify you here.
TableNinja - Hotkeys and Utilities for PokerStars Quote
09-05-2016 , 07:18 AM
Quote:
Originally Posted by rodgethat
Does table ninja automatically charge me for another year if i don't cancel? If so how do i cancel my subscription?

Thanks
It should not charge but if it does email us at sales and we will refund the purchase and look into why it charged you again.

Quote:
Originally Posted by grindingdoggsy1267
exactly . ur product sucks now anyway. way to many crashes this yr. i wont be renewing
Sorry to hear you feel this way, About the crash issue have you sent logs etc to our support team as with out those we cannot get it resolved for you.
TableNinja - Hotkeys and Utilities for PokerStars Quote
09-09-2016 , 04:32 PM
hi

lets say I have one stack of tables. Now I want to move 1 table out of the stack with the set table aside hotkey. When Im done I want to move the table back in the stack with the same hotkey. How should I set this up? I always had options set up to do that for me but recently I decided to move on to 3 monitors instead of 1, and now I can't get it working again

https://gyazo.com/9f7ea3a8c5cf2ede132b0d279658e6b7 heres a pic of my current options..

thanks in advance
TableNinja - Hotkeys and Utilities for PokerStars Quote
09-09-2016 , 04:37 PM
okay another question

if I don't want tn2 and pokerstars to mess up with each other, am I supposed to keep everything blue and have ''tn2 act like pokerstars'' or should I have everything red and make tn2 behave differently than pokerstars?

https://gyazo.com/ea57e44c97a6c914bea74171f8dd7e4c

so many freaking options.............its really doing my head in
TableNinja - Hotkeys and Utilities for PokerStars Quote
09-13-2016 , 08:56 AM
Quote:
Originally Posted by Haarlem91
hi

lets say I have one stack of tables. Now I want to move 1 table out of the stack with the set table aside hotkey. When Im done I want to move the table back in the stack with the same hotkey. How should I set this up? I always had options set up to do that for me but recently I decided to move on to 3 monitors instead of 1, and now I can't get it working again

https://gyazo.com/9f7ea3a8c5cf2ede132b0d279658e6b7 heres a pic of my current options..

thanks in advance
Hi,

I see from the above configuration you have enabled "No snap back" If checked, once you move a table into this slot, you can never move it back.

To have what you are looking for you would need to enable "Normal" from the drop down.

Quote:
Originally Posted by Haarlem91
okay another question

if I don't want tn2 and pokerstars to mess up with each other, am I supposed to keep everything blue and have ''tn2 act like pokerstars'' or should I have everything red and make tn2 behave differently than pokerstars?

https://gyazo.com/ea57e44c97a6c914bea74171f8dd7e4c

so many freaking options.............its really doing my head in
It is up to you how you want TN2 to behave, i you want it to behave like PS then it will stay blue if you done then it will change red there is blue ? in each tab that you can click on for information on those settings in each tab.
TableNinja - Hotkeys and Utilities for PokerStars Quote
09-24-2016 , 01:41 PM
I have my default open sizing set up as 2,5x in table ninja and that works flawlessly on Stars. Except for flight 1 of weekender, 4/4 rd VIP BASH and 3/3 rd of super sat path. It default open to 3,06x for some reason. Also scroll wheel works for 0,25bb preflop and 5% of pot postflop everywhere else, but in those phases it scrolls like 2% of big blind.
Using Nova theme.
TableNinja - Hotkeys and Utilities for PokerStars Quote
09-25-2016 , 06:20 AM
Quote:
Originally Posted by Wolfenzik
I have my default open sizing set up as 2,5x in table ninja and that works flawlessly on Stars. Except for flight 1 of weekender, 4/4 rd VIP BASH and 3/3 rd of super sat path. It default open to 3,06x for some reason. Also scroll wheel works for 0,25bb preflop and 5% of pot postflop everywhere else, but in those phases it scrolls like 2% of big blind.
Using Nova theme.
Hi,

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support > contact support https://support.holdemmanager.com/support/product/6 to check it over for errors.

Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.
TableNinja - Hotkeys and Utilities for PokerStars Quote
09-28-2016 , 07:19 AM
My bet wheel does not work on 888, Half the time it doesn't work at all and the other half it scrolls to all in even though my increments is set at .5bbs

Also on ipoker ( ironpoker ) it does not let me type in a bet amount i can only bet by scrolling
TableNinja - Hotkeys and Utilities for PokerStars Quote
09-28-2016 , 09:58 AM
Quote:
Originally Posted by rodgethat
My bet wheel does not work on 888, Half the time it doesn't work at all and the other half it scrolls to all in even though my increments is set at .5bbs
The increment/decrement is not supported yet in 888 i will bump this with the developers to have in the next release.

Quote:
Originally Posted by rodgethat
Also on ipoker ( ironpoker ) it does not let me type in a bet amount i can only bet by scrolling
Since Ipoker updated the client and changed alot of the display TN2 no longer works with this site, we will be releasing a fix but an ETA as of now is not available.
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-03-2016 , 08:09 AM
I couldnt fix the Problem that the Pokerstars Icon Note window opens when a new Table is opening. This Problem comes only of tn2 is Running.

Moreover the hotkey sitout all tables doesnt work.
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-04-2016 , 06:54 AM
Have emailed and sent logs, but their is a few issues.

888: bet with scroll wheel is really bad, sometimes it is correct and other times it puts you to an All in size.

Stacking: I can stack 888 and Stars tables together, but It does not work when I try to stack Party in the same stack, what am I doing wrong?


Thanks!
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-04-2016 , 09:27 AM
Quote:
Originally Posted by juneik
I couldnt fix the Problem that the Pokerstars Icon Note window opens when a new Table is opening. This Problem comes only of tn2 is Running.

Moreover the hotkey sitout all tables doesnt work.
What theme are you using in PS? What version of TN are you using? We have no other report of this issue besides one other customer and we cannot reproduce, can you please send us a log file so we can investigate it further.

Quote:
Originally Posted by skadooshh
Have emailed and sent logs, but their is a few issues.

888: bet with scroll wheel is really bad, sometimes it is correct and other times it puts you to an All in size.

Stacking: I can stack 888 and Stars tables together, but It does not work when I try to stack Party in the same stack, what am I doing wrong?


Thanks!
888 Is still in beta and the increment/decrement is not fully supported at this time about Party tables not going to stack party allows a certain table size so if you have your table layout bigger than what they allow then it will not go to stack, so open a table on Party and make it as big as you can then open the stack table editor and see if that is bigger than the table size in party.
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-05-2016 , 02:10 PM
Quote:
Originally Posted by Ninja Support
What theme are you using in PS? What version of TN are you using? We have no other report of this issue besides one other customer and we cannot reproduce, can you please send us a log file so we can investigate it further.
I use Hyper-Simple. I'll send you the log file...
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-10-2016 , 07:38 AM
Quote:
Originally Posted by juneik
I use Hyper-Simple. I'll send you the log file...
Hi,

Firstly update to this version - http://www.holdemmanager.com/Downloa...date2.6.68.msi

Secondly please do the following in Pokerstars:

Navigate to the settings tab
Gameplay
Player notes
Enable the following Large Note Icon, Always apply a label on a new note, Color Borders and please disable Select Notes tab when assigning label and disable left click player to assign label
Apply changes

Let me know if by doing the above it solves your issue
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-25-2016 , 08:24 AM
Occasionally TN2 doesn't recognise a table, meaning that it won't place it in my grid and none of my hotkeys work. It doesn't happen often enough for me to bother doing an indepth bug check, posting logs etc, just wondering if it's a known problem with an easy solution?
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-26-2016 , 12:47 PM
the very last 2.6.78 modify the mouse behavior when it moved to the table waiting for action.
The mouse cursor jumps away from the betting buttons and we have to come back and act fast (less than a second or the jump occur again).
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-26-2016 , 01:26 PM
yea wtf is this. is that a joke geez
cant grind with this happening all the time
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-26-2016 , 04:27 PM
Quote:
Originally Posted by PokerRon247
Occasionally TN2 doesn't recognise a table, meaning that it won't place it in my grid and none of my hotkeys work. It doesn't happen often enough for me to bother doing an indepth bug check, posting logs etc, just wondering if it's a known problem with an easy solution?
Hi,

I have not had any other reports of this, what layout are you using? If you send me the logs i will be able to see what is causing it, Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-26-2016 , 04:29 PM
Quote:
Originally Posted by Steel
the very last 2.6.78 modify the mouse behavior when it moved to the table waiting for action.
The mouse cursor jumps away from the betting buttons and we have to come back and act fast (less than a second or the jump occur again).
Quote:
Originally Posted by soulysoul
yea wtf is this. is that a joke geez
cant grind with this happening all the time
Hi,

Yes we made some changes to the way the mouse works, however this issue is going to be worked on so we reverted to the last build 2.6.66 please revert if you have't done so already and we are sorry this issue occured.
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-26-2016 , 05:49 PM
Quote:
Originally Posted by Ninja Support
Hi,

Yes we made some changes to the way the mouse works, however this issue is going to be worked on so we reverted to the last build 2.6.66 please revert if you have't done so already and we are sorry this issue occured.
You mean 2.6.68...for the last build ?


Thank you for the prompt answer
TableNinja - Hotkeys and Utilities for PokerStars Quote
10-27-2016 , 10:00 AM
Quote:
Originally Posted by Steel
You mean 2.6.68...for the last build ?


Thank you for the prompt answer
Hi,

There was two builds so either of them is fine http://www.holdemmanager.com/Downloa...date2.6.68.msi
TableNinja - Hotkeys and Utilities for PokerStars Quote
11-02-2016 , 08:13 AM
I know this specifies pokerstars in the title but I didn't know where else to post and figured you guys would probably know anyway. Basically I want to upgrade from TN2 (pokerstars only) to TN2 pro with all sites. just wondering how to do that and if I can save money on the new subscription, also will I need to cancel the old subscription so I am not charged for both? thanks
TableNinja - Hotkeys and Utilities for PokerStars Quote
11-04-2016 , 02:59 AM
Quote:
Originally Posted by yenolom
I know this specifies pokerstars in the title but I didn't know where else to post and figured you guys would probably know anyway. Basically I want to upgrade from TN2 (pokerstars only) to TN2 pro with all sites. just wondering how to do that and if I can save money on the new subscription, also will I need to cancel the old subscription so I am not charged for both? thanks
It's all Table Ninja products.

You can cancel your subscription in your account and purchase the Pro.

If you need help with the subscription:

Please create a support ticket via the 'Contact Support' link here - https://support.holdemmanager.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
TableNinja - Hotkeys and Utilities for PokerStars Quote

      
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