Please send in the information, along with a link to your post so that we can take a look at it.

udbrky
Customer Support

Hi,

I am pretty frustrated about TN2. Not only that it doesn't work on my computer how it should, even after deleting the software I have problems.

To explain my actual problem after deinstalling the software:
I play Heads-Up SNGs on FTP & PS. When I currently play more then 1 table the other table(s) blink all the time. Means I am in a hand on table #1 and get a decision on table #2, table #2 "blinks" all the time. Like if you would activate/deactivate/activate/... the table. This is obv very tilting and makes it impossible to play focused.

I know that TN2 deactivates the following settings:

FullTiltPoker
[x] Display Table on Action (Table Options/Gameplay Settings)

PokerStars
[x] Popup table whenever user action is required (Options/Advanced Multi Table Options)

Both settings I've activated now. Having these unchecked causes blinking all of time, even while playing just 1 table.


So the big question is, what did TN2 with my computer that causes the blinking while multitabling now?
Does it change some options on windows? (I use win7 fwiw)

Would be great if someone could tell me how to fix that issue.

Nvm solved this issue.

+1, still dosnt work

Please send a screenshot of the table when action is on you and the setup screens for the features not working, along with a log file.

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.
Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed.
See instructions http://www.iopus.com/guides/screenshot.htm
Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

udbrky
Customer Support

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

Does anyone know how to get the table count to work. I'd like to see how many tables I currently have open and the option from the display tab doesn't seem to work. (I have tried different themes currently using Nova)

Please update to this version:

http://www.holdemmanager.com/Downloa...date2.5.48.msi

Make sure you are using the default Stars font type, size and color.

udbrky
Customer Support

Hi guys,

So back to the filters in the multystack layout.
How I can have slots only for big field tourneys? I think that there is no option for that right? What if I want to play SNG and tourneys in different slots? If I set istournament into a slot all tourneys go into those slots ignoring all the others with filters, doesn't make any sense!
I don't want to use hotkeys and table aside slots, this only consumes my concentration. I want a certain number of slots for big field tourneys with nothing to do with SNG, is that possible? Really, I'm not a big fan of these filters...

Thank you!

Filters don't work for me to be honest.
Every table is going to the same slot and I have filtered properly all slots.
Did someone test this and this works properly? With table aside slots too?
Man, and why each time I press to relocate de tables the tables aside jump in to the layout? I know I can lock them into the table aside but really, if I lock into a single slot a table can I put another on it? Really, the filters the way they are built are not what I was expecting.

Ok, what am I doing wrong? The tables are all going to the same slot.

I have escalated your issue to our 2nd level support techs and they will respond to your email as soon as possible.

Hi,

Firstly please try using our email system if you have alot of information as we will need logs and posting more than one post can end up getting lost if others start posting we may miss one of yours. Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions http://graphicssoft.about.com/cs/gen...screenshot.htm Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

Hi,

Reproduce what? That all tables are going to the same slot? You need more info than this posted? Nevermind, I'm sorry but already change the layout, better play without this filters.
I was the guy that gave you the idea of doing this filters sorted by number of players/words and this is nothing what u told me it would be. It's too complicated and filters don't work properly, at least for me is hard to set them to work and I already had tons of poker softwares. It would be better if you could implement exclude multyple words, there's a sofware doing this a long time ago and works 100% better and you can set the slots you want.
For example, if I want in a slot 45 players tournament you just need to exclude the other SNG you play, like 180, 90 whatever and the slot only accepts 45 players.
Why people can't filter big field tourneys? I play tourneys and SNG, can't understand that either. You just have to do have filter like %Gtd% and exclude the SNG you are usually playing. I think the problem/my problem is having multyple stacks with the same filters and thats why this don't work properly the way I have set the slots and to be honest you could improve this. I wish someone that uses the filters on multiple slots (same filter) could give me some feedback.

Also, I am tired (and I bet tons of subscribers are too) of changing the slots everytime I try to put this filters to work / play different type of games / play only a few tables today. When you are going to give the possibility of saving layouts? Man, this would a huge time saver!

Just my opinion, don't get me wrong.
Cheers.

has anyone got this working yet for rush??

seems like it's been for ever and ever

Hi Evil_Invader,

Sorry for barging in. I've just retested the issue, and unless I misunderstand something, you want slots for 45player/90player/180player SNGs.

We did implement this, but it's our fault for not fully explaining how to use them.
The filters should look like this (copy the whole line into the filter):
title = "%45 Players%"
title = "%90 Players%"
title = "%180 Players%"
(also, notice the space after the number, and that we use capital P).

So, the idea is that the *title* needs to match a certain text.
% can be present at beginning or end of a string, meaning "it can start with anything"/"it can end in anything".

Please let me know if this works.

Best,
John

Hi!

Sounds perfect!Thanks!

Now that is explained makes full sense the filters but please, update the info for other users please.

Edit: Stilt not working, I need only to put the %45 Players% in the box right? I did that and all the table still going to the slot 1.

I have tried to filter tourneys by %Gtd% too but not working either.

John, some tiltes are 90 Players, Knockout, 90 Players Turbo. Do you think that this makes the filters not work properly?... I'm just noob I guess...

still doesn't work on rush

I have 2 computers, 2 setups, doesn't work on either.

Did you turn off UAC? Are FTP, TN2 and all poker programs running as admin?

Please see this FAQ to alleviate security bottlenecks:

http://hm2faq.holdemmanager.com/ques...virus+Software

Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button.
Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
Also please send a screenshot of your desktop with a table and your HUD displayed.
See instructions http://www.iopus.com/guides/screenshot.htm
Please send the screenshot even if you don't have a HUD or custom table theme.

Please also briefly describe what is happening in the email.

Hi Evil_Invader,

You need to put the whole title = "%45 Players%" in the filter.
The easiest way to test this is to open some tables for observing.
Note: if you choose to open 45pl/90pl/190pl tables for observing (to see that they are properly placed into slots), make sure to only open one from each SNG (if you open two tables from an running SNG, the second one won't be placed anywhere, since we'll believe it's a Replayer (long story )

Please let me know if it works.

Best,
John

Hi tagWAG,

Do you have the latest beta (2.5.48)?
If so, please send us your logs to test your config.
When does it not work correctly on rush - only preflop, or all the time?

Best,
John

Does TN2 work on Microgaming?

No, TN2 supports Stars, FTP, Party Poker and is in early support stages with Ipoker and 888.

TN will no longer allow me to toggle hotkeys on and off. I've changed the button for this action many times but no matter what key I change it to or how many times I push it it never turns off the hotkeys. Any idea why this is happening? Was working just fine yesterday.