It may be blocked by your anti-virus software. Disable it for a moment and try again.

it wasnt the anti-virus, but i downloaded the latest version from the website and that worked

Hi,
I've just tried to update TO and I get:

New version found.
Downloading files...Error: Received data corrupted

I've tried this several times with the same result.

Cheers,
G

Disable your anti-virus software and try again or download latest version manually from the website.

Hi,
Disabling my antivirus didn't change anything but downloading TO manually worked a treat.

Thanks very much.

Hi, please update to latest pokerstars version.

Table Optimizer v.1.5.5.1
PokerStars client detected...
Loading..
PokerStars.com, version: 16.7.3.8 (incompatible)
The latest compatible version is 16.4.3.1

The keyboard shortcuts for open replayer seems to hit the wrong spot on the mercury table, so that instead i turn the shortcuts on/off. Can you please do something about that or tell me how to fix that?

edit: got it, just went to the Theme Options and moved the spot for the replayer

I am also very curious how the I'm Back button functionality exactly works. Does it conflict with black frames on top of the tables? How fast does it click if the I'm Back button appears? I missed today several hands due to the click happening too late.

I use TO to register 180 mans, mostly 8s and 3.50 rebuys. I also used it to register those $15 180 mans but pokerstars no longer offers those and these are basically in demands now where it starts once there are 27 players registered. These usually have between 60-90 players etc. The thing is TO does register these... the issue though is it seems to register any $15 in demand where there is still late registration. Thus these have 30 minute late registration.


Say you want to have 3 of these $15 in demands. If you start autoregister on TO, well it pretty much regs the ones that have late registration as well. Thus it would register the $15 in demands where its already running for 25 minutes etc. So if you start TO, well those 3 tournaments that will be registered will probably be the ones that have late reg. And say you are already registered in 3 of these... then you bust out of one, well TO will register you to another one where it already started and you would be registering to it late. Is there a way to have TO autoregister only $15 in demands where it hasn't started yet? I mean its not a big deal having it register a $15 in demand where it just started for 5 minutes etc... but i obviously don't want it to register the ones where it has been running 15 minutes or 25 minutes if you know what i mean. Is there a way to solve this issue? Or is pretty much the best way to reg any $15 in demand is just manually and then after you register for one of these, just click that arrow on that pokerstars $15 in demand table and click register the same format etc? That would solve the problem but of course you would be having to do this manually which is very annoying and disturbs your play.


I also notice TO has an option where the total amoutn of tables you register, there is an option to put a check mark in include registered manually. Assuming you want 20 tables running max, well say you only play 180 mans. Well thats easy since it would register till you have 20 tables registered/running total. But if you register a lot of tournaments, say 10 of these but these start later on but still want a good amount of 180 mans running until these tournaments start, do you have any advice on this? Say i register a lot of tournaments, well i would put the total amount of 180 mans i want reg to probably be 10 or something. So when tournaments come up, i want to have max 20 tables. But many times when i do this, it might show like 35 tournaments registered etc but many of these dont start till later on etc. I know this might sound confusing but do you have any advice on this? When playing tournaments but want to add 180 mans, do you have any advice? I guess you can say its like a volume issue where many times you have too many tournaments/180 mans registered early on... then when you bust out of a lot of tournaments, well you only playing very few 180 mans at the moment.

Sometimes TO registers to more SNG's than I have set in "Pause when registered to" or something like that. And also tile doesn't work properly, one table wouldn't tile in this case. I have to manually move it, because other tables would tile on top of it. PS version is compatible with TO.

It works by detecting timeout->sitout sequence in PokerStars logs. Button should be clicked after one second. It shouldn't conflict with TO frames. It may not work if sitout is caused by disconnection or lag.
To diagnose the problem I would need TO log together with corresponding PokerStars log and if possible the time at which it happened.

You can set PokerStars filters to not show you sngs that are in Late registering state.


I'm afraid that I don't have any advice.

Please send TO logs and settings as described here: https://www.tableoptimizer.com/support/

SNG Registering stopped working all of a sudden today. This is important and needs to be fixed. I have sent you an email with the problem and all the required information as specified here: https://www.tableoptimizer.com/support/

How soon can you provide a fix?

How can i purchase 1 year licence with skrill? i dont see the option now.

Unfortunately this is not possible.

The "sitout after taking seat" feature is not working for me. I use hyper simple theme. Is there anything i might be doing wrong?

Note: i guess that feature is to set me "sitting out" right after i join a table like stars helper does.

Yes, this is how it should work. Try updating TO to version 1.5.5.8.

I did and it works only like 20% of the times. Maybe less.

I think i found something that can be causing this.
After a stars update, when i sit at cash tables the software stays frozen until the current player in turn at the table acts. I guess TO does the click for sitting out when the stars software is frozen making it to miss it.

You can increase the time TO waits before clicking sit out checkbox by manually editing your settings(options.xml). You need to search for 'sitoutSeatedDelay="1000"' and change it to something bigger for example 3000(3 seconds).

Hmm some times it would let me act before that or even inmediatly and would result in playing at tables that i would preffered to not do it every now and then.

Is it possible to roll back my version of TO? I am running older version of Stars client and foolishly updated TO. Would rather roll back TO than update Stars client as I believe recent versions of Stars have been extremely buggy.

Yes, you need to copy all files from TO folder/backup/ to TO folder.

Edit == Never mind: Already fixed it!

Hi mate just purchased your software and its ****ing awesome. However, one problem. The sng registrering doesnt seem to work. I filtered my sngs in PS but it doesnt seem to be regging to them when I press start. What might be the problem? I have PS7 and settings seem to be fine. Thanks!