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Old 04-20-2011, 09:02 AM   #8821
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Re: PokerTracker v3.11 Beta Release (60 day trial)

thanks for the help
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Old 04-20-2011, 12:52 PM   #8822
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Re: PokerTracker v3.11 Beta Release (60 day trial)

hello, i want transfer my data from pokertracker to a new computer.
I do want to have all hands that i played but not the whole database because it is already way too big. Is this possible?

Also I do want to save my hud and all self made stats, how do I do that?
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Old 04-20-2011, 01:47 PM   #8823
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Re: PokerTracker v3.11 Beta Release (60 day trial)

nvm problem solved.
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Old 04-20-2011, 07:05 PM   #8824
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Re: PokerTracker v3.11 Beta Release (60 day trial)

I was wondering if anyone else had this problem? Pokerstars and tilt the HUD data was saved under players avatar/names. Now when I play on Carbon (merge) I can't get the HUD data under the players names. I made a new profile, saved all players HUD stats in the correct positions but this is how it defaults I added the yellow dots to show where the HUD stats end up... I read all the FAQ @ Pokertracker 3 and nothing describes my problem.

Thanks for any help or recommendations:

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Old 04-20-2011, 07:41 PM   #8825
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Re: PokerTracker v3.11 Beta Release (60 day trial)

Just to be clear - if you right click and drag the boxes to the location you want them in and click the PT Icon and Save Layout the next time you open a new table you still see the boxes in the wrong locations?
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Old 04-20-2011, 08:38 PM   #8826
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Re: PokerTracker v3.11 Beta Release (60 day trial)

Quote:
Originally Posted by Kraada View Post
Just to be clear - if you right click and drag the boxes to the location you want them in and click the PT Icon and Save Layout the next time you open a new table you still see the boxes in the wrong locations?
You are correct.. Exactly what happens... Above I had all the player boxes under their names, saved and the next time I opened table, this is where they were put.

Never had a problem with stars.. Seems since I started on merge (carbon) today
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Old 04-20-2011, 09:15 PM   #8827
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Re: PokerTracker v3.11 Beta Release (60 day trial)

i hadn't used PT3 in a long time. I updated, and I seem to be in this error loop where it tells me my databases need to be updated. if I click "YES", I get an error message saying there was an error updating the database (I think it's because that database no longer exists). Then it tells me the update process is complete and that i should vacuum. and then it goes back to telling me I need to update my databases. If I click "NO", the program shuts down. what should i do?
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Old 04-21-2011, 04:06 AM   #8828
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Re: PokerTracker v3.11 Beta Release (60 day trial)

Quote:
Originally Posted by Tommy_Ho View Post
You are correct.. Exactly what happens... Above I had all the player boxes under their names, saved and the next time I opened table, this is where they were put.

Never had a problem with stars.. Seems since I started on merge (carbon) today
If the "Troubleshooting" of the Tutorial: Preferred Seating doesn't help please Tutorial: Submitting a Bug Report with logs, hand history and a screenshot of a single table.


Quote:
Originally Posted by DoubleFly View Post
i hadn't used PT3 in a long time. I updated, and I seem to be in this error loop where it tells me my databases need to be updated. if I click "YES", I get an error message saying there was an error updating the database (I think it's because that database no longer exists). Then it tells me the update process is complete and that i should vacuum. and then it goes back to telling me I need to update my databases. If I click "NO", the program shuts down. what should i do?
You will probably find that the easiest solution is to create a new database and re-import from the original hand history files.
If that isn't possible for any reason please create a Support ticket and report your problem and one of our support technicians will help you get things sorted out.
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Old 04-21-2011, 08:19 AM   #8829
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Re: PokerTracker v3.11 Beta Release (60 day trial)

Quote:
You will probably find that the easiest solution is to create a new database and re-import from the original hand history files.
If that isn't possible for any reason please create a Support ticket and report your problem and one of our support technicians will help you get things sorted out.
Yes. But the "endless loop" I mentioned prevents me from even getting to the Database Management menu. 'll try creating a ticket.
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Old 04-21-2011, 09:33 AM   #8830
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Re: PokerTracker v3.11 Beta Release (60 day trial)

Quote:
Originally Posted by WhiteRider View Post
If the "Troubleshooting" of the Tutorial: Preferred Seating doesn't help please Tutorial: Submitting a Bug Report with logs, hand history and a screenshot of a single table.



You will probably find that the easiest solution is to create a new database and re-import from the original hand history files.
If that isn't possible for any reason please create a Support ticket and report your problem and one of our support technicians will help you get things sorted out.
Thanks WhiteRider... It seems as pokertracker HUD thinks the table is in one location (where it puts the players stats) but infact the table is located 8 inches away.

Do you think it may be because I run 3 monitors? The odd thing is, I ran this set up for Stars forever without it ever being a problem.

Here is my set up: *BTW I love PT3, thank you!!!*

http://forumserver.twoplustwo.com/sh...postcount=5054
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Old 04-21-2011, 05:10 PM   #8831
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Re: PokerTracker v3.11 Beta Release (60 day trial)

Quote:
Originally Posted by DoubleFly View Post
Yes. But the "endless loop" I mentioned prevents me from even getting to the Database Management menu. 'll try creating a ticket.
Try editing the PokerTracker.cfg file and removing everything in the [Databases] section (you can find PokerTracker.cfg in the C:\Program Files (x86)\PokerTracker 3\Data\Config directory by default). That will cause PT3 to forget the locations of your saved databases and will prompt you to create a new one the next time you restart - it should create properly, let me know if it doesn't.

Quote:
Originally Posted by Tommy_Ho View Post
Thanks WhiteRider... It seems as pokertracker HUD thinks the table is in one location (where it puts the players stats) but infact the table is located 8 inches away.

Do you think it may be because I run 3 monitors? The odd thing is, I ran this set up for Stars forever without it ever being a problem.

Here is my set up: *BTW I love PT3, thank you!!!*

http://forumserver.twoplustwo.com/sh...postcount=5054
Did you set up Windows magnification (aka zoom screen or font sizes of > 100%)? If so you'll need to disable it - PT3 cannot locate things on the screen properly when that functionality is enabled.
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Old 04-21-2011, 07:17 PM   #8832
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Re: PokerTracker v3.11 Beta Release (60 day trial)

Quote:
Originally Posted by Kraada View Post

Did you set up Windows magnification (aka zoom screen or font sizes of > 100%)? If so you'll need to disable it - PT3 cannot locate things on the screen properly when that functionality is enabled.
You sir are a genius... This was exactly the problem, I run my 30" @ 2580 and have my text 150%. Set back @ 100% nd now it works perfect. Thank You
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Old 04-22-2011, 09:31 AM   #8833
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Re: PokerTracker v3.11 Beta Release (60 day trial)

I do my best - I'm glad to hear that fixed it for you
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Old 04-23-2011, 06:52 AM   #8834
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Re: PokerTracker v3.11 Beta Release (60 day trial)

I created a report under "Holdem Cash Hand" to show a villain's flatting range of a 3 bet. I first find the villain so that their name displays near the top of Holdem Manager and then I run the report. However, sometimes the report returns hands that the player that I am searching under wasn't even sitting at the table for. It seems like this tends to happen for villains that I have a lot of hand histories on.
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Old 04-23-2011, 09:18 AM   #8835
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Re: PokerTracker v3.11 Beta Release (60 day trial)

Could you provide us with the list of filters you were using and one such hand that popped up erroneously via a support ticket? That will help considerably in figuring out what is going on here.
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